Curtain Pole Store Reviews

4.8 Rating 2,776 Reviews

95 %

of reviewers recommend Curtain Pole Store

4.8

Based on 2,776 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Curtain Pole Store:

Curtain Pole Store is a family run online business bringing to you a diverse range of high quality, affordable curtain poles and accessories. We pride ourselves on offering you the best prices available online for your curtain poles.

Visit Website

Phone:

0345 2577 900

Email:

sales@curtainpolestore.co.uk

Curtain Pole Store 5 star review on 14th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sorry but not to happy one side will not pull back last bit sorry not rolls Royce I could do better no kidding Regards mike”

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Posted 5 years ago

“The service is absolutely first rate. However, the passing brackets on my L-shaped pole get stuck around the bends, which is a bit annoying. However, only a bit annoying, and if you have a straight pole, this is a fantastic product to match the fantastic service.”

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Posted 5 years ago

“God delivery but product was delivered without the screws?”

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Posted 5 years ago

“quick delivery,”

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Posted 5 years ago

“The one pole that was in stock was delivered quickly. The price was good value for money.”

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Posted 6 years ago

“Easy to order and delivery arrived on time but returning an item wasn't easy - there is no returns address on the order form, nor on the website.”

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Posted 6 years ago

“Unfortunately next day delivery was not possible, due to the stock issue, then we had further delay due to damaged goods prior to dispatch to us eventually turned up one week later. sorry we have to tell you as we find you”

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Posted 6 years ago

“The pole is great, delivered a day late but that was the couriers fault. Not happy that I needed more rings than I thought and that cost me another £8.95 delivery charge.”

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Posted 6 years ago

“A good substantial product but I have to say that it's only three stars because the screw holes in the 'heavy duty' pole holders only have a small hole for the screw (the bottom one particularly). With a very heavy curtain that didn't work for me and I had to improvise quite a bit. But I'd still buy from this supplier again, good delivery and courteous assistance over a part that wasn't immediately in stock.”

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Posted 6 years ago

“Good website but disappointed in product. Big colour difference between pole, brackets and finials on white painted wooden tange”

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Posted 6 years ago

“Samples were posted to us promptly. Pity two of them were missing.”

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Posted 6 years ago

“Good price but some confusion over when pole was delivered and small dent to pole on arrival. Delivery tracking needs to be improved.”

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Posted 6 years ago

“Ordered a white curtain pole but when arrived it turned out to be cream??”

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Posted 6 years ago

“My order was delivered on time and generally arrived well packed, however I was disappointed to find in one of the packets containing the pole rings that one of the rings was smashed.”

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Posted 6 years ago

“Good prices but there were problems getting all the items delivered but their customer service has been excellent and fast to resolve.”

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Posted 6 years ago

“Mis placed my order, now told out of stock items. Anticipate delivery 3 weeks from order. However the items are exactly what I want and I will just have to wait.”

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Posted 6 years ago

“Good quality. Only two support brackets supplied - for the length of pole I think there should be three brackets I.e. one for the centre”

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Posted 6 years ago

“When I called and left a message your customer care phoned me back”

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Posted 7 years ago

“Correct items received in good condition, well packed. Could have been improved with some tracking or info when items were sent.”

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Posted 7 years ago

“The customer services was very helpful on placing the order and helped me with measurements for a difficult and wide 3 part square bay window. However, I was not happy with the product. The rings stick and roll over each other when trying to draw curtains closed over the corners, Had a professional from Hillary's look at it when measuring up for curtains and they would never advise using that type of corner (said they should be flexible corners) on a bay window of my type and size. The poles had already been cut and therefore I am unable to return the product. Fairly unhappy as I may have to take it down as it is causing a lot of irritation to family members when drawing curtains. Aesthetically the product looks very nice, just not functional.”

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Posted 8 years ago

Curtain Pole Store is rated 4.8 based on 2,776 reviews