Curtain Pole Store Reviews

4.8 Rating 3,657 Reviews

95 %

of reviewers recommend Curtain Pole Store

4.8

Based on 3,657 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Curtain Pole Store:

Curtain Pole Store is a family run online business bringing to you a diverse range of high quality, affordable curtain poles and accessories. We pride ourselves on offering you the best prices available online for your curtain poles.

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Email:

sales@curtainpolestore.co.uk

Curtain Pole Store 5 star review on 31st August 2025

J Mason

Curtain Pole Store 5 star review on 7th May 2025

G Haycock

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A very honest, well informed sales team who answered every question with patience and first class knowledge. I revisited a number of times to clarrify my understanding and to be sure of every detail, especially as I was ordering to a 'cut size'. There were also occasions when i messaged late afternoon re cut sizes to allow for finials; retuned answers shortly afterwards. The company obviously puts a great deal on customer care. Outstanding company from my experience. One work in progress- yes the middle finial I have modified ?”

Curtain Pole Store 5 star review on 27th May 2026

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Posted 5 months ago

“If you need curtain track this is the company. There is every design you can think of and at very reasonable prices. Their speed of delivery is brilliant and everything is extremely well packed.”

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Posted 1 hour ago

“Great service”

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Posted 2 hours ago

“Brilliant service order in the morning and they arrived by lunch time the next day. Good quality product. Would definately use again”

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Posted 3 hours ago

“Very pleased with this pole purchased as a replacement. It fitted on to the 20+ year old existing wall brackets without difficulty and the curtains close quietly and easily once more.”

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Posted 5 hours ago

“Efficient service. Quality product. Good value. V pleased”

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Posted 5 hours ago

“Lovely pole , unfortunately the brackets and finials did not arrive so had to chase”

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Posted 5 hours ago

Dear Vanessa, Thank you for taking the time to leave your review. We are sorry that your delivery experience did not meet your expectations. However, we would like to clarify a few points regarding how your order was handled. Your order was dispatched in two separate parcels, as explained in your dispatch confirmation email. Unfortunately, the courier separated the parcels during transit, resulting in your curtain pole arriving without the accompanying fittings. As advised in our dispatch emails, we ask customers to contact us if any part of their order is missing so that we can investigate promptly. Once you brought this to our attention, our team contacted the courier to investigate the missing parcel. Following this investigation, we arranged for replacement fittings to be dispatched using a next-working-day delivery service. While we appreciate that incomplete deliveries are frustrating, we also believe that the way a business responds when something goes wrong is an important part of customer service. We cannot always prevent issues within a courier's delivery network, but we can ensure that concerns are investigated and that appropriate action is taken to put things right. It is naturally disappointing when the efforts made to resolve a problem are not reflected in the overall experience shared. Nevertheless, whether those efforts are recognised or not, we will continue to provide the same level of care and support to our customers. We hope your replacement fittings have now arrived safely and that you are pleased with your purchase. Kind regards, Curtain Pole Store

Posted 3 hours ago

“Curtains poles were delivered quickly. Ordered the thicker poles and they are lovely Definitely would use this company again!”

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Posted 6 hours ago

“Perfect for our new house”

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Posted 7 hours ago

“Beautiful curtain poles and easy to fix”

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Posted 8 hours ago

“The pole and fittings are as described and good quality. Curtain Pole Store customer service has been exemplary.”

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Posted 1 day ago

“Product was exactly as expected and wellpackaged.”

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Posted 6 days ago

“Quick delivery and well packaged. Excellent quality item. I cannot fault Curtain Pole Store”

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Posted 6 days ago

“bought new curtain tracks, loved being able to order bespoke length and avoid cutting a longer trac to size. Track received withhin the stipulated time, and the product is great! Easy to use site and pricing is competitive!”

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Posted 1 week ago

“Quality pole for heavyweight curtains. Arrived promptly as expected. Akk fixtures etc also solid and good quality”

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Posted 1 week ago

“Brilliant fast service”

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Posted 1 week ago

“Very efficent to deal with!”

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Posted 1 week ago

“Easy to use website, clear description of product, good prices and good clear communication”

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Posted 1 week ago

“Easy ordering Great product Fast delivery”

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Posted 1 week ago

“Very happy to answer questions - very helpful”

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Posted 1 week ago

“Product was fine. Let down by their courier who mixed our delivery up with someone else's”

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Posted 1 week ago

Dear Ed, Thank you for taking the time to leave your review. We are sorry to hear that your experience with the courier did not meet your expectations. While we use independent delivery companies to transport our orders, we appreciate that their service reflects on our business, even when the delivery experience itself is outside our direct control. What is particularly disappointing is when a negative review is left regarding a courier issue without our team first being given the opportunity to investigate or put things right. We pride ourselves on being approachable and responsive, and we are always happy to assist customers when delivery problems arise. Although we cannot personally control the actions of individual delivery drivers, we can certainly raise concerns, investigate problems and work towards a resolution when they are brought to our attention. We would always encourage customers to contact us directly when something goes wrong, as this gives us the opportunity to demonstrate the customer service we work hard to provide. Kind regards, Curtain Pole Store

Posted 1 week ago

Curtain Pole Store is rated 4.8 based on 3,657 reviews