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Curtain Pole Store Reviews

4.8 Rating 3,269 Reviews
95 %
of reviewers recommend Curtain Pole Store
4.8
Based on 3,269 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Curtain Pole Store Reviews

About Curtain Pole Store:

Curtain Pole Store is a family run online business bringing to you a diverse range of high quality, affordable curtain poles and accessories. We pride ourselves on offering you the best prices available online for your curtain poles.

Visit Website

Phone:

0345 2577 900

Email:

sales@curtainpolestore.co.uk

Item delivered on time. Track is for a bay window with just 2 curtains. Rings stick on both bends in the bay window.
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Posted 14 hours ago
Elegant and Stylish
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Posted 2 days ago
Fast delivery of a really good quality curtain pole - will definitely be ordering more
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Posted 3 days ago
I've ordered from Curtain Pole Store twice, and both times I've had a great experience, customer service responded super quickly and clearly when I had a question, my order arrived only a day or two after placement, and was just as advertised at a very reasonable price.
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Posted 3 days ago
Everything was excellent quality and fitted exactly as per instructions. The only area this company struggles with is the website, not easy to find matching accessories to go with the particular pole selected.
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Posted 4 days ago
Great pole, very quick delivery
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Posted 4 days ago
On point. On size and On time.
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Posted 4 days ago
A good choice of products. I am very happy with the quality of the product. The packaging was robust which meant that the product was delivered in perfect condition.
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Posted 5 days ago
They don't answer the phone. Not much point having a number really, probably just there for Google. Product clearly wasn't designed to bend both ways. Didn't work. Had to remove cord and use as a standard rail in the end. Disappointing.
Helpful Report
Posted 6 days ago
Dear Arif, We are sorry to read your recent review. Regarding the issue with contacting us, our phone line clearly advises customers to send an email for all inquiries. Since we have no record of an email attempt from you, we apologize that you may have misunderstood the instructions provided via our phone system. As for the track, we want to clarify that this product is not designed to bend in both directions, nor is it advertised as such on our website. If you would like to discuss this further, please respond to this email address (sales@curtainpolestore.co.uk) with more details regarding the specific track you purchased (Order ID 123191). Sincerely, Curtain Pole Store
Posted 6 days ago
Ordering was easy, quick delivery and the poles are very nice.
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Posted 1 week ago
Prompt and helpful service and responses to questions, as well as a beautiful sturdy pole.
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Posted 1 week ago
Not impressed with the operation of the pole. The D rings do not glide over the brackets as stated, and tend to fall off when going over them. The plastic linings sometimes come off as a result and a few of them have broken! Not a great design.
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Posted 1 week ago
The end stops don’t work. Had to order closed c-rings to help.
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Posted 1 week ago
Dear Dhiresh, Thank you for taking the time to leave a review. We are sorry to hear that you experienced difficulty with the end stops and felt you needed to order closed C-rings. We understand your frustration. We want to confirm that when the end stops are installed correctly, following the instructions and placing them as outlined in the image we provided, they should work effectively. We regret that our guidance may not have been clear enough for your installation. If you would like further assistance, please contact us directly. Sincerely, Curtain Pole Store
Posted 1 week ago
Excellent product and received very quickly
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Posted 1 week ago
Curtain poles look great, lovely quality and colour
Curtain Pole Store 5 star review on 14th November 2025
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Posted 1 week ago
Well packaged and informed of delivery day . Beautiful cream pole . Easy to put up .
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Posted 1 week ago
The lady I spoke to on the phone was helpful and when some parts were damaged in transit sent new parts out very quickly. However, I was disappointed that there were not enough rings on the pole so have had to purchase them separately - and after being told there were 18, when in fact, there were only 16.
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Posted 1 week ago
Product arrived in a timely fashion and was of good quality. It looks very nice.
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Posted 1 week ago
Lovely wooden poles, great quality
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Posted 1 week ago
Excellent product and customer service
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Posted 1 week ago
Curtain Pole Store is rated 4.8 based on 3,269 reviews