Curtain Pole Store Reviews

4.8 Rating 3,146 Reviews

95 %

of reviewers recommend Curtain Pole Store

4.8

Based on 3,146 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Curtain Pole Store:

Curtain Pole Store is a family run online business bringing to you a diverse range of high quality, affordable curtain poles and accessories. We pride ourselves on offering you the best prices available online for your curtain poles.

Visit Website

Phone:

0345 2577 900

Email:

sales@curtainpolestore.co.uk

Curtain Pole Store 5 star review on 7th May 2025

G Haycock

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery, good prices and communication.”

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Posted 6 years ago

“Product was as described and packaged well. 2 halves joined easily, looks great on the wall.”

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Posted 6 years ago

“As described and all intact. Will return for more when needed”

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Posted 6 years ago

“Very happy with the curtain poles ordered. Your delivery company just left the items in our porch, so had they have been damaged, we would not have been able to report it on delivery as requested.”

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Posted 6 years ago

Hello James, Thank you for reviewing us! I am sorry to hear Tuffnells had left your order in your porch without your consent. Yes, you are right, had the order been damaged you would have signed for this accordingly. However, when the driver leaves an order without your permission, where they deem as a safe location, you are still within your legal rights to inform us of any damage and we would not question this and replace free of charge. We will ask the courier to look into this practice of theirs as it does not comply with our agreement with them. Only if a customer specifies a safe location, the driver can attempt to leave the order. I hope this helps and also that you are happy with the order. Kind regards, Manny

Posted 6 years ago

“I was extremely pleased with the quick response to any queries I had. Also the lack of fuss and speed with which the product (which didn't suit) was returned was helpful. I do wish though that you had a policy which enabled customers to speak to your staff. I find it helpful to talk to someone.”

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Posted 6 years ago

Hello Ilona, Thank you for reviewing us! We can understand your frustration. We have recently taken the phone line off our website as it became too busy with only "query" phone calls and those of you who wished to report a fault, damage or return an order went straight to voicemail and sometimes missed by us when a message was left. This is one of the reason why we now ask for all communications to be done by email. Also, this form of communication helps us track back on agreements made with the customer and relate important information across to you. I hope our lead times were satisfactory for you when you emailed us. We do try and respond within a 3 hour time line after receiving an email. I hope this helps. Kind regards, Curtain Pole Store

Posted 6 years ago

“Fantastic fast service with excellent quality curtain poles and finials 100 % recommend this company.”

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Posted 6 years ago

“Very good service”

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Posted 6 years ago

“Very quick service and very good product, nicely packaged.”

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Posted 6 years ago

“Had a bit of a problem at the beginning with delivery date but sorted out very quickly. Would recommend.”

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Posted 6 years ago

“Excellent service, the finials were out of stock but the pole was sent which enabled me to fit the curtains. Finials then arrived much sooner than expected. Job complete and looking good”

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Posted 6 years ago

“Ordered one day delivery the next, all packed securely and arriving safely. Thank you”

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Posted 6 years ago

“Item arrived next day & just what I needed.”

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Posted 6 years ago

“The poles arrived on time and where as pictured on website. Kept informed of delivery.”

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Posted 6 years ago

“Good quality, good price and delivered quickly.”

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Posted 6 years ago

“It's hard to find good value bay window kits, so pleased for the product. My kit arrived before the estimated delivery time, but missing pieces. A quick email to Customer services and the missing parts got shipped out quickly. Altogether, it took less than a week to arrive and get fixed, great speedy service. Thank you!”

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Posted 6 years ago

“Prompt and accurate”

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Posted 6 years ago

“Fast efficient service, will use again”

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Posted 6 years ago

“very impressed. Great price, great product really fast delivery. Well done Pole store”

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Posted 6 years ago

“Very good service all round, very helpful”

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Posted 6 years ago

“Great delivery of sample, prompt & well packaged. Good quality product, promptly and safely delivered.”

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Posted 6 years ago

Curtain Pole Store is rated 4.8 based on 3,146 reviews