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Curtain Pole Store Reviews

4.8 Rating 3,180 Reviews
95 %
of reviewers recommend Curtain Pole Store
4.8
Based on 3,180 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Curtain Pole Store Reviews

About Curtain Pole Store:

Curtain Pole Store is a family run online business bringing to you a diverse range of high quality, affordable curtain poles and accessories. We pride ourselves on offering you the best prices available online for your curtain poles.

Visit Website

Phone:

0345 2577 900

Email:

sales@curtainpolestore.co.uk

I meaured the existing rail = 225cm; I ordered a new rail = 225; The sleeve on the new rail stated =225; However the overall pole length was 235, so I had to cut off 10. I didn't check, but I suspect that the actual rail was 225 and the end caps added 10. This was not stated on the web site.
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Posted 9 hours ago
Excellent product and service.
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Posted 9 hours ago
One part of the order arrived unfit to use - Curtain pole covered in adhesive. Was told by customer service to try and clean it off. Explained that was not possible without damaging. Then agreed to replace it.
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Posted 1 day ago
Dear Steven, We are truly sorry to see your review. The reason we initially suggested trying to clean the film off the curtain pole was because, in most cases, this resolves the issue. However, once you confirmed it could not be cleaned, we immediately offered a replacement, which was delivered to you quickly. We regret that your review was necessary, and we apologize if our attempt to confirm the issue via email was perceived as inappropriate. We certainly did not mean any harm and simply hoped to resolve the issue quickly for you, especially given your urgency to install the pole. Kind regards, Sales Team
Posted 17 hours ago
Great fast service and great quality product. Fits perfectly and looks lovely.
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Posted 1 day ago
Great colour. Easy to order and arrived when you said it would.
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Posted 1 day ago
Speedy service product was well packed and as advertised with delivery within two days
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Posted 2 days ago
Speedy delivery. Fantastic product easy to fit and looks amazing
Curtain Pole Store 5 star review on 31st August 2025
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Posted 2 days ago
Fast helpful service kept me informed of options when out of stock
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Posted 3 days ago
Prompt service and good quality
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Posted 4 days ago
Item arrived promptly well packed and was of a high quality.
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Posted 4 days ago
About as good as curtain poles come - very straight and oak coloured - nuff said 😁
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Posted 6 days ago
The delivery was extremely prompt but when the delivery man rang my doorbell, I was unable to get to the door - due to my mobility problem - quckly enough before he left and drive off. Fortunately, he left the package outside my front door and I speedily took it indoors. The only criticism I have of the curtain pole is that the screws supplied to fix the three brackets to the wall could be larger as, in my case, the screws went into breezeblock and, despite using rawlplugs, the heavy weight of my curtains resulted in one of the brackets immediately coming away from the wall resulting in my builder having the redrill the holes holding the bracket to the wall and for him to use larger rawlplugs and larger screws to secure the bracket to the wall.
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Posted 1 week ago
Manny was firts class i wasnt really sure what i needed size wise but teh communication was excellent
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Posted 1 week ago
Very good, great quality, very pleased.
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Posted 1 week ago
The colour look pale, the pole surface shows no wood grain although it is wood. The coating on it makes it look cheap, first impression as if it carton gloss. Rings and the rest of the set show good grain. But rough on some ring. Not value for money - the coating on the pole spoils it all!
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Posted 2 weeks ago
Dear Lan Trinh, We are sorry to read your review. We would have appreciated it if you had contacted us by email regarding the issue you described, as that would have given us a chance to resolve it for you directly. Upon reviewing your order, we see that you purchased an entry-level pole set. These pole sets are not uniform throughout, and the wood can vary in shade and finish. For a more consistent and uniform pole color, we recommend our higher-end pole sets, such as the Laura Ashley Mitchel or Eden Natural Ash. We hope this information helps. Sincerely, Curtain Pole Store
Posted 1 week ago
Good quality. Nicely finished. Strong. Fast efficient turnover from ordering to delivery. I will shop here again.
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Posted 2 weeks ago
Good quality and speedy service
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Posted 2 weeks ago
Very happy with the quality of the curtain pole
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Posted 2 weeks ago
good delivery and price what more do you need
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Posted 2 weeks ago
All arrived in good and time and good order.
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Posted 2 weeks ago
Curtain Pole Store is rated 4.8 based on 3,180 reviews