Curtain Pole Store Reviews

4.8 Rating 3,196 Reviews

95 %

of reviewers recommend Curtain Pole Store

4.8

Based on 3,196 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Curtain Pole Store:

Curtain Pole Store is a family run online business bringing to you a diverse range of high quality, affordable curtain poles and accessories. We pride ourselves on offering you the best prices available online for your curtain poles.

Visit Website

Phone:

0345 2577 900

Email:

sales@curtainpolestore.co.uk

Curtain Pole Store 5 star review on 31st August 2025

J Mason

Curtain Pole Store 5 star review on 7th May 2025

G Haycock

Anonymous

Anonymous // 01/01/2019

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“Product is as ordered, quailty is commensurate with price. I was unhappy either the poor packaging - one end cap fell off the card tube, the other end was in place but barely The box contains brackets, rings etc was thin walled and way too flimsy. It was partly open when delivered but, luckily, the contents hadn’t fallen out.”

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Posted 1 day ago

“Good communication,prompt service and fast delivery”

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Posted 1 day ago

“Really efficient service and the curtain poles are as ordered and perfect!”

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Posted 1 day ago

“The pole itself doesn't look as 'woody' as we'd expected, it's got a shiny finish, but overall, well made and works nicely.”

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Posted 4 days ago

“The order was delivered promptly, as stated.”

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Posted 5 days ago

“Arrived quickly. Great product.would use again.”

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Posted 5 days ago

“Excellent service”

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Posted 6 days ago

“I had great customer support from Steph - if it wasn't for her help I would have ordered the wrong pole fitting for an awkward window. She rang me to talk though various options and recommended a way forward. Poles arrived promptly, and very good price too.”

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Posted 1 week ago

“Quality very good. Delivery time excellent, would definitely recommend Curtain Pole Store for all pole requirements.”

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Posted 1 week ago

“A Quick service and very helpful when I needed to add afew extra items to my order but they still all came together. We had a slight problem , but only with the courier who made the delivery . One pckage was damaged but they left the items in a doorway with no communication at all. When we discovered a couple of broken brackets on fitting the poles, the company sent replacements when they saw the photos of the damage. A very good company. Thank you”

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Posted 1 week ago

“Extremely happy with quick service from your company, professional friendly emails, a reliable delivery courier and the product itself. Well done.”

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Posted 1 week ago

“Very good efficient service.”

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Posted 1 week ago

“Quality product delivered in very good packaging.”

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Posted 1 week ago

“The Delivery was prompt, good, the product looked good, but two of the poles were missing the packets of screws. We could overcome this with our own plugs and screws but have no double thread screws so could not screw two poles together. Have not been able to contact the supplier by phone, so a very disappointing finish.”

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Posted 1 week ago

Dear Lorraine, We are disappointed to see your review. Have you tried emailing us? Email is the most efficient form of contact for us, as we do not currently accept telephone calls. Please email sales@curtainpolestore.co.uk as soon as possible so we can help rectify this issue for you. Kind regards, Sales Team

Posted 1 week ago

“Arrived promptly and well packaged. It was just what I wanted.”

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Posted 2 weeks ago

“Excellant quick professional service. Delivery secured in a robust tube what more could you ask”

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Posted 2 weeks ago

“I meaured the existing rail = 225cm; I ordered a new rail = 225; The sleeve on the new rail stated =225; However the overall pole length was 235, so I had to cut off 10. I didn't check, but I suspect that the actual rail was 225 and the end caps added 10. This was not stated on the web site.”

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Posted 2 weeks ago

Hi Brian, Thank you for pointing this out. The track length is 225cm, and you are correct that this does not include the end caps. We will look into adding this information to the product page. Best regards, Curtain Pole Store

Posted 1 week ago

“Excellent product and service.”

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Posted 2 weeks ago

“One part of the order arrived unfit to use - Curtain pole covered in adhesive. Was told by customer service to try and clean it off. Explained that was not possible without damaging. Then agreed to replace it.”

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Posted 2 weeks ago

Dear Steven, We are truly sorry to see your review. The reason we initially suggested trying to clean the film off the curtain pole was because, in most cases, this resolves the issue. However, once you confirmed it could not be cleaned, we immediately offered a replacement, which was delivered to you quickly. We regret that your review was necessary, and we apologize if our attempt to confirm the issue via email was perceived as inappropriate. We certainly did not mean any harm and simply hoped to resolve the issue quickly for you, especially given your urgency to install the pole. Kind regards, Sales Team

Posted 2 weeks ago

“Great fast service and great quality product. Fits perfectly and looks lovely.”

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Posted 2 weeks ago

Curtain Pole Store is rated 4.8 based on 3,196 reviews