Curtain Pole Store Reviews

4.8 Rating 3,260 Reviews

95 %

of reviewers recommend Curtain Pole Store

4.8

Based on 3,260 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Curtain Pole Store:

Curtain Pole Store is a family run online business bringing to you a diverse range of high quality, affordable curtain poles and accessories. We pride ourselves on offering you the best prices available online for your curtain poles.

Visit Website

Phone:

0345 2577 900

Email:

sales@curtainpolestore.co.uk

Curtain Pole Store 5 star review on 31st August 2025

J Mason

Curtain Pole Store 5 star review on 7th May 2025

G Haycock

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordering was easy, quick delivery and the poles are very nice.”

Helpful Report

Posted 21 hours ago

“Prompt and helpful service and responses to questions, as well as a beautiful sturdy pole.”

Helpful Report

Posted 1 day ago

“Not impressed with the operation of the pole. The D rings do not glide over the brackets as stated, and tend to fall off when going over them. The plastic linings sometimes come off as a result and a few of them have broken! Not a great design.”

Helpful Report

Posted 1 day ago

“The end stops don’t work. Had to order closed c-rings to help.”

Helpful Report

Posted 1 day ago

Dear Dhiresh, Thank you for taking the time to leave a review. We are sorry to hear that you experienced difficulty with the end stops and felt you needed to order closed C-rings. We understand your frustration. We want to confirm that when the end stops are installed correctly, following the instructions and placing them as outlined in the image we provided, they should work effectively. We regret that our guidance may not have been clear enough for your installation. If you would like further assistance, please contact us directly. Sincerely, Curtain Pole Store

Posted 1 day ago

“Excellent product and received very quickly”

Helpful Report

Posted 2 days ago

“Curtain poles look great, lovely quality and colour”

Curtain Pole Store 5 star review on 14th November 2025

Helpful Report

Posted 3 days ago

“Well packaged and informed of delivery day . Beautiful cream pole . Easy to put up .”

Helpful Report

Posted 3 days ago

“The lady I spoke to on the phone was helpful and when some parts were damaged in transit sent new parts out very quickly. However, I was disappointed that there were not enough rings on the pole so have had to purchase them separately - and after being told there were 18, when in fact, there were only 16.”

Helpful Report

Posted 3 days ago

“Product arrived in a timely fashion and was of good quality. It looks very nice.”

Helpful Report

Posted 4 days ago

“Lovely wooden poles, great quality”

Helpful Report

Posted 4 days ago

“Excellent product and customer service”

Helpful Report

Posted 5 days ago

“Delighted with our Silent Gliss curtain track. It arrived very well packed, good instructions and easy to install. The track is ceiling mounted, very sleek and minimalist. The curtains run extremely smoothly. Highly recommend.”

Helpful Report

Posted 5 days ago

“Good quality pole..well wrapped and sent promptly. Easy to put up, although I didn't find the instructions (inside the curtain rings) until the pole was up and I was about to put the rings on. Still, it's not rocket science, is it?”

Helpful Report

Posted 6 days ago

“A parcel was delivered on 28th October but it appeared to be damaged from the state of the packaging so I refused delivery and signed as such. I advised the company and asked for a replacement to be sent. The company replied that a replacement would be sent tomorrow, 29th October. Today 11th November, I am still waiting for it. On 4th November the Company wrote that they were investigating why DX had not delivered my pole but apart from a telephone call to ask me to confirm my address because DX had attempted a delivery at the wrong address where it was refused, they have not been in touch. I have asked for a refund but they have not responded.”

Helpful Report

Posted 6 days ago

Dear Maureen, Thank you for taking the time to leave a review. We sincerely apologize for the difficult experience you have had with your order and our courier service. We understand your frustration regarding the extended delivery delay. As we have discussed, this is an ongoing investigation with DX. We are genuinely sorry to see this negative review, considering our team has been in contact with you to provide updates on the progress of the investigation. To resolve this issue immediately and acknowledge the inconvenience caused by the delivery problems, we have processed a full refund for your order and have instructed DX to return the original shipment. We confirm that all of your emails were responded to promptly, and we are truly sorry that despite our communications, you are unhappy with the service you received. Sincerely, Curtain Pole Store

Posted 6 days ago

“The curtain hooks I ordered arrived swiftly and were perfect.”

Helpful Report

Posted 1 week ago

“We ordered two curtain poles, and they were exactly as described on the website, offering great value. Both arrived within days of ordering, so we are very pleased with them.”

Helpful Report

Posted 1 week ago

“Easy to order, arrived quickly.”

Helpful Report

Posted 1 week ago

“Exactly what I was looking for, fast delivery too, well pleased”

Helpful Report

Posted 1 week ago

“Ordered one day, here the next.!”

Helpful Report

Posted 1 week ago

“Good product. Delivery very good.”

Helpful Report

Posted 1 week ago

Curtain Pole Store is rated 4.8 based on 3,260 reviews