Curtain Pole Store Reviews

4.8 Rating 3,460 Reviews

95 %

of reviewers recommend Curtain Pole Store

4.8

Based on 3,460 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Curtain Pole Store:

Curtain Pole Store is a family run online business bringing to you a diverse range of high quality, affordable curtain poles and accessories. We pride ourselves on offering you the best prices available online for your curtain poles.

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Email:

sales@curtainpolestore.co.uk

Curtain Pole Store 5 star review on 31st August 2025

J Mason

Curtain Pole Store 5 star review on 7th May 2025

G Haycock

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A very honest, well informed sales team who answered every question with patience and first class knowledge. I revisited a number of times to clarrify my understanding and to be sure of every detail, especially as I was ordering to a 'cut size'. There were also occasions when i messaged late afternoon re cut sizes to allow for finials; retuned answers shortly afterwards. The company obviously puts a great deal on customer care. Outstanding company from my experience. One work in progress- yes the middle finial I have modified ?”

Curtain Pole Store 5 star review on 27th May 2026

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Posted 1 month ago

“The silent gliss track in antique bronze looks okay but when we wanted to put it up we realised that it was supplied with the white fixings. Silent Gliss clearly state in their marketing materials that they supply brown ones with the bronze, black ones for the black and charcoal tracks. There was not choice of colour for the track fixing so we assumed it would come just as it would have come form silent Gliss. I now have to buy them separately elsewhere and the handyman has to be paid for another visit. Makes me think whether this is not a branded product.”

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Posted 14 hours ago

Dear Ella, Thank you for your feedback. We would like to clarify that our website states that unless the smart fix brackets are ordered, the standard brackets provided are not color-matched. Additionally, we only advertise and supply authentic branded products, and we can assure you that the item you received is a genuine Silent Gliss product. Our customer service team is always available to answer any product questions before an order is placed to ensure you know exactly what to expect and to help avoid any disappointment. Best regards, Curtain Pole Store

Posted 2 hours ago

“Poor communication over order & delivered much later than expected.”

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Posted 17 hours ago

Dear Tim, Thank you for your review. Your order of the made-to-measure track from our Speedy range was delivered within the advertised timeline specified online. Please note that our delivery timelines are calculated based on working days, which exclude weekends. We are sorry for any confusion or misunderstanding this may have caused. Regarding our communication, we do require time to respond to customer inquiries, especially when we need to check internally with other team members to provide you with accurate information. Best regards, Curtain Pole Store

Posted 2 hours ago

“Arrived day after ordering, couldn't have come any quicker. Packaging was first class, no way would it have got damaged in transit. Very pleased with my choice.”

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Posted 1 day ago

“Ordering was easy, sent out same day, received product, and was updated with the delivery traking. Would defiantly buy again from them.”

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Posted 1 day ago

“Good quality curtain rail supplied at a customised length in a single piece irrespective of length. Promptly delivered in robust packaging.”

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Posted 1 day ago

“Very good copany hd so much help on the website on the chat well done to all very good service”

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Posted 4 days ago

“Very good had no problems at all.”

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Posted 5 days ago

“Everything ok, would definitely buy of this company again”

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Posted 6 days ago

“Nothing wrong with the pole, but that’s probably by luck, as the package tube arrived in poor condition. Change your carrier?”

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Posted 6 days ago

“Excellent customer service. The delivery company delivered a severely damaged product and Curtain Pole Store replaced it immediately and I received a replacement the next day.”

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Posted 1 week ago

“Quality curtain rail. Delivered within 48 hours of order. Good service all round.”

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Posted 1 week ago

“Jen was extremely helpful when I contacted the store to find out what was included. Items were dispatched immediately and received the next day.”

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Posted 1 week ago

“Nice product and service to”

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Posted 1 week ago

“Very easy to order samples and select pole lengths and sizes and they came quickly and well protected for transportation”

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Posted 1 week ago

“Very nice pole, looks elegant up and at a good price.”

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Posted 1 week ago

“It’s the third time that I bought curtain track from this website. They have good quality and work really well at my house. And also their services were very nice and helpful. If I need another curtain pole or accessories further, I will come back again.”

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Posted 2 weeks ago

“no thank you!”

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Posted 2 weeks ago

“Great fit and quick delivery.”

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Posted 2 weeks ago

“Very quick delivery of order. High quality product - looks and feels expensive (but actually very reasonably priced). Easy to assemble and install. Its a nice touch that the brass end pieces are individually wrapped in a cloth bag with a hand tied bow.”

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Posted 2 weeks ago

“The pole is not as sturdy as I expected. Disappointed with the quality. One of the rings was damaged”

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Posted 2 weeks ago

Dear Carolyn, Thank you for your review. We are sorry to hear about your experience. The 210cm, 35mm diameter pole is a single-piece unit that is supplied with two brackets; however, if your curtains exceed the recommended weight, a third bracket is advised to ensure it remains sturdy. Regarding the damaged ring, we would be happy to provide a replacement for you. Please email with a photo of the damaged item so that we can assist you further. Best regards, Curtain Pole Store

Posted 2 weeks ago

Curtain Pole Store is rated 4.8 based on 3,460 reviews