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Curtain Pole Store Reviews

4.8 Rating 2,784 Reviews

95 %

of reviewers recommend Curtain Pole Store

Company Reviews

Product Reviews

4.8

Based on 2,784 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Read Curtain Pole Store Reviews

About Curtain Pole Store:

Curtain Pole Store is a family run online business bringing to you a diverse range of high quality, affordable curtain poles and accessories. We pride ourselves on offering you the best prices available online for your curtain poles.

Visit Website

Phone:

0345 2577 900

Email:

sales@curtainpolestore.co.uk

Curtain Pole Store 5 star review on 23rd April 2024

Curtain Pole Store 5 star review on 14th April 2024

Curtain Pole Store 5 star review on 5th April 2024

Curtain Pole Store 5 star review on 2nd March 2024

Curtain Pole Store 5 star review on 27th February 2024

Curtain Pole Store 5 star review on 16th February 2024

Curtain Pole Store 5 star review on 16th February 2024

51

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The delivery agents did not leave the item at the requested place, and the message that was left was completely inaccurate. Curtsin Pole Store was extremely helpful, and meant that I was able to locate my item successfully.”

Posted 4 days ago

“Great pole and delivered quickly.”

Posted 1 week ago

“Super quick service. Slight discrepancy on the length of the actual poles compared to what was advertised. 30cm difference which fortunately didn't affect what we needed them for. Poles thenselves are very good quality and exactly what we wanted.”

Posted 2 weeks ago

“The poles arrived quickly and were well packed. Would definitely use them again”

Posted 4 weeks ago

“Curtain tracks of the correct length were delivered quickly in a very strong tube, ensuring no damage.”

Posted 1 month ago

“Excellent product and service”

Posted 1 month ago

“Happy with the curtain poles - seem good quality (although one bracket had a surface crack). Fitting instructions could have been clearer but went up OK in the end! Delivery was a bit odd - for such a large parcel I was expecting some warning so I could be in to intercept (quite a big thing to expect a neighbour to take in), but didn't get any communications about delivery, even an email to say it had been delivered! Unusual these days as you usually get about 6 emails for a single delivery!”

Posted 1 month ago

Read Curtain Pole Store Reviews

Hello Fiona, Thank you for your feedback. The courier is texting customers with delivery information and if you use a landline number on the order form, this cannot be communicated. We are looking at sending tracking links via email which will be active soon. Kind regards, Sales team

Posted 1 month ago

“Easy to use website, speedy delivery and lovely products. Packaging a bit dinged but product seems OK.”

Posted 2 months ago

“Great pole very stylish a little on the expensive side but looks fab only downside was no fixings in box ie raw plugs only realised after I accepted delivery and left in box for 5 days till I got a family member to put it up.so maybe check ASAP.”

Posted 2 months ago

“good service”

Posted 4 months ago

“Struggled to put this up. Very fiddly design but once done impressive”

Posted 5 months ago

“, ordering was easy and customers service is very helpful ,”

Posted 5 months ago

“Found just what I needed - 2 white 11ft long wooden poles for heavy curtains, arrived in 2 days and helpful customer service team when I had a query. My only issue was that some of the small metal hooks fell out of the poles and 2 would not screw back in so I had to resort to using string to hold curtain hooks in place!”

Posted 5 months ago

“Great curtain poles, just what we wanted. Only negative is we didn’t receive any screws or allen key and when I phoned customer service the message I left was not responded to. We made do with what we had but thought it was poor that we were ignored.”

Posted 5 months ago

“Great communication and quality poles. We’ve not installed them yet but they feel super sturdy. Had an issue with the delivery company, basically got the notification of delivery on a day no-one was home, delivery company customer service assured that they’d come back another day but instead they delivered to my neighbour, which normally wouldn’t have been an issue. Except the delivery box was damaged, totally ripped off the top, so one of the finials had fallen out somewhere! Thankfully Manny from Curtain Pole support, was straight on the case and sent out replacement finials asap. Really supportive and friendly communication. Will certainly be getting our other curtain poles from here when we design those rooms!”

Posted 6 months ago

“Good service”

Posted 6 months ago

“Good product. However, giving silver screws on a white pole fitting spoils the look. Surely the screws should be colour coded? Patrick Webb OBE”

Posted 7 months ago

“The service and delivery was quick and efficient. The colour and quality of the pole was not really as described. It was supposed to be aged oak however it was the strangest oak colour I have ever seen. Despite aged oak being on every part of the packaging it was bright orange and very plastic looking!! Being a Swish pole, and the length of time they have been in business, I would have expected someone would know what aged oak looks like and . I had to sand and stain it as i needed it quickly.”

Posted 7 months ago

“Excellent product and service. Just a thought, no complaints, - a template or instructions could be useful to position brackets for existing curtain lengths.....and maybe a silicone insert to quieten the rings?”

Posted 7 months ago

“Good range of products. Delivery was fairly quick and wrapped well for protection. One glass finial was slightly damaged - shards within the bubble wrap, so must have happened prior to transit. It's now hidden at the back of the installed pole.”

Posted 8 months ago

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Curtain Pole Store is rated 4.8 based on 2,784 reviews