Curtain Pole Store Reviews

4.8 Rating 3,091 Reviews

95 %

of reviewers recommend Curtain Pole Store

4.8

Based on 3,091 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Curtain Pole Store:

Curtain Pole Store is a family run online business bringing to you a diverse range of high quality, affordable curtain poles and accessories. We pride ourselves on offering you the best prices available online for your curtain poles.

Visit Website

Phone:

0345 2577 900

Email:

sales@curtainpolestore.co.uk

Curtain Pole Store 5 star review on 7th May 2025

G Haycock

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service, good product.”

Helpful Report

Posted 6 years ago

“Brilliant company excellent goods quick delivery”

Helpful Report

Posted 6 years ago

“Excellent site and easy to use. Curtain pole came as advised”

Helpful Report

Posted 6 years ago

“Arrived on time. Easy to fit, look great.”

Helpful Report

Posted 6 years ago

“Great service very good quality”

Helpful Report

Posted 6 years ago

“A very easy site to shop with a great selection. Delivery was swift and I am absolutely delighted with my purchase, it is really nice.”

Helpful Report

Posted 6 years ago

“lovely”

Helpful Report

Posted 6 years ago

“ORDERED CURTIAN POLE ARRIVED NEXT DAY,WHAT MORE CAN YOU ASK FOR,EXCELLENT SERVICE”

Helpful Report

Posted 6 years ago

“Fabulous rails and delivery - thank you”

Helpful Report

Posted 6 years ago

“Amazingly good quality. They look just right!”

Helpful Report

Posted 6 years ago

“The curtain pole I ordered arrived well packaged and on time - Great service”

Helpful Report

Posted 6 years ago

“Good quality pole, there was a small issue with delivery however, on contacting customer services they efficiently assisted and were very helpful. It was in fact yodel that made delivery a little rubbish, I hope I don't get anything delivered by them again.”

Helpful Report

Posted 6 years ago

“Website is easy to navigate, description of goods accurate, ordering straightforward and delivery prompt with email confirmation of estimated time. Very competitive pricing for branded goods. Item was well wrapped to avoid any damage.”

Helpful Report

Posted 6 years ago

“Prompt service. Excellent product.”

Helpful Report

Posted 6 years ago

“Fast delivery, good prices and communication.”

Helpful Report

Posted 6 years ago

“Product was as described and packaged well. 2 halves joined easily, looks great on the wall.”

Helpful Report

Posted 6 years ago

“As described and all intact. Will return for more when needed”

Helpful Report

Posted 6 years ago

“Very happy with the curtain poles ordered. Your delivery company just left the items in our porch, so had they have been damaged, we would not have been able to report it on delivery as requested.”

Helpful Report

Posted 6 years ago

Hello James, Thank you for reviewing us! I am sorry to hear Tuffnells had left your order in your porch without your consent. Yes, you are right, had the order been damaged you would have signed for this accordingly. However, when the driver leaves an order without your permission, where they deem as a safe location, you are still within your legal rights to inform us of any damage and we would not question this and replace free of charge. We will ask the courier to look into this practice of theirs as it does not comply with our agreement with them. Only if a customer specifies a safe location, the driver can attempt to leave the order. I hope this helps and also that you are happy with the order. Kind regards, Manny

Posted 6 years ago

“I was extremely pleased with the quick response to any queries I had. Also the lack of fuss and speed with which the product (which didn't suit) was returned was helpful. I do wish though that you had a policy which enabled customers to speak to your staff. I find it helpful to talk to someone.”

Helpful Report

Posted 6 years ago

Hello Ilona, Thank you for reviewing us! We can understand your frustration. We have recently taken the phone line off our website as it became too busy with only "query" phone calls and those of you who wished to report a fault, damage or return an order went straight to voicemail and sometimes missed by us when a message was left. This is one of the reason why we now ask for all communications to be done by email. Also, this form of communication helps us track back on agreements made with the customer and relate important information across to you. I hope our lead times were satisfactory for you when you emailed us. We do try and respond within a 3 hour time line after receiving an email. I hope this helps. Kind regards, Curtain Pole Store

Posted 6 years ago

“Fantastic fast service with excellent quality curtain poles and finials 100 % recommend this company.”

Helpful Report

Posted 6 years ago

Curtain Pole Store is rated 4.8 based on 3,091 reviews