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Curtain Pole Store Reviews

4.8 Rating 2,957 Reviews
95 %
of reviewers recommend Curtain Pole Store
Company Reviews Product Reviews
13
 Metrics Info
4.8
Based on 2,957 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Curtain Pole Store Reviews

About Curtain Pole Store:

Curtain Pole Store is a family run online business bringing to you a diverse range of high quality, affordable curtain poles and accessories. We pride ourselves on offering you the best prices available online for your curtain poles.

Visit Website

Phone:

0345 2577 900

Email:

sales@curtainpolestore.co.uk

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
B Reeves
Verified Buyer
“Excellent service”
Helpful Report
Posted 4 years ago
B Watson
Verified Buyer
“Good communications and variety of poles but as expensive as other companies”
Helpful Report
Posted 4 years ago
J Sell
Verified Buyer
“So love my new curtain Pole, ideal for what I needed and stylish too!”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“I love the pole, nice graphite colour matching with the style of the guess bedroom. Quick delivery too, esp. given the current circumstances (covid).”
Helpful Report
Posted 4 years ago
C Spivey
Verified Buyer
“Everything about the pole was top quality. I am really pleased with it. It looks lovely in situ. It was also packed very carefully. Every item was protected for transit. Excellent product. Would recommend without a doubt. Delivery was prompt too.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Reviewer
“I ordered an antique brass curtain track. I had found it much cheaper elsewhere but there was a long wait so I decided to go with the curtain pole store. However, I then got an email saying the product was out of stock. I was offered a longer track instead "at no extra cost". However, this would mean I would have to buy a small saw to cut it to size and then dispose of 1 metre of track. When I asked for a discount for the inconvenience they were adamant that they had already given me a discount! When, in fact, I would have saved over £10 by buying the item from another online retailer! My advice, check that the item is really available and compare with other suppliers!”
Helpful Report
Posted 4 years ago
Hello there, Thank you for taking the time to review us. As your order was out of stock due to a high demand of the curtain track as ordered, we offered you a longer length of track at our expense. This was so you could receive the order sooner without having to wait for the current out of stock order and also we didn't want to disappoint you. You asked us for a further discount on the longer length track to which we had to decline. As a goodwill gesture, we always offer an alternative product which is always more dearer than what has been ordered, hoping to make the order work. No other customer has asked for further reduction on a longer length pole or track. Most customers are delighted to have been offered this so I am disappointed that you felt the need to review us with a negative review as you were clearly upset by my gesture of offering an expensive product. We tried to help and unfortunately because we declined your further discount, you reacted with a negative review. Being a small company we cannot always offer discounts to orders which we are happy to offer an alternative which is slightly dearer to the current order. I'm sorry that you felt upset by this. I hope you stay safe during these unprecedented times with Covid-19. Kind regards, Manny
Posted 4 years ago
T Lewis
Verified Buyer
“I am very happy with this curtain pole. It is heavy duty and perfect for my curtains.”
Helpful Report
Posted 4 years ago
T Taylor
Verified Buyer
“Great service. Things arrived quickly.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“A good company is determined by how they deal with things when they are not quite right, the curtain pole store was excellent. Prompt response, professional Manner and customer focused, Exceeded in all regards . Would recommend unequivocally.”
Helpful Report
Posted 4 years ago
D Oates
Verified Buyer
“Excellent, product beautiful, good quality. Would highly recommend. Good service unable to fault anything”
Helpful Report
Posted 4 years ago
M WOOD
Verified Buyer
“Fast and efficient”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Easy website to order on Happy with delivery time and quality of the pole - thank you”
Helpful Report
Posted 4 years ago
N Darlow
Verified Buyer
“Good quality, good price, arrived quickly , very pleased, would recommend .”
Helpful Report
Posted 4 years ago
D Dubois
Verified Buyer
“The products are of a really high quality. The minute that they arrive you know that what you have bought is so much better than your average high street products. Speaking of delivery: my order arrived incredibly quickly. The mix and match facility on the website makes it really easy to shop for exactly what you want. However, most impressive of all is the helpful and super-friendly customer service. The day after I placed my order I got a phone call from the Curtain Pole Store “just checking” on what I had purchased, as I had quite an unusual bay to deal with and so my order looked a wee bit peculiar. All was well, and I was in regular email contact with them until all my items arrived. The pole was much easier to install than I had imagined, and it looks great!”
Helpful Report
Posted 4 years ago
M Miller
Verified Buyer
“Attention given by Manny was first rate”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Excellent service”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Excellent quality product and first class service. Well worth the investment ... for while they're not cheap, they are in a class of their own ....”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Very pleased with my curtain poles, when I received them one of the poles we’re damaged, contacted the company, Who were very helpful,and was replaced with no problems at all ,they set my curtains off beautifully. I would recommend this company.”
Helpful Report
Posted 4 years ago
A Motte
Verified Buyer
“C.P.S. had a cream wooden pole with plain round finials which was what we were looking for ( we had trouble finding cream and wooden in the size we required on other sites ). The website was easy to navigate and ordering was simple. Delivery was not rapid but within a reasonable non-urgent time period and we were in no rush.”
Helpful Report
Posted 4 years ago
D McDonald
Verified Buyer
“Does exactly what it says on the tin !”
Helpful Report
Posted 4 years ago
Curtain Pole Store is rated 4.8 based on 2,957 reviews
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