Curtain Pole Store Reviews

4.8 Rating 3,562 Reviews

95 %

of reviewers recommend Curtain Pole Store

4.8

Based on 3,562 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Curtain Pole Store:

Curtain Pole Store is a family run online business bringing to you a diverse range of high quality, affordable curtain poles and accessories. We pride ourselves on offering you the best prices available online for your curtain poles.

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Email:

sales@curtainpolestore.co.uk

Curtain Pole Store 5 star review on 31st August 2025

J Mason

Curtain Pole Store 5 star review on 7th May 2025

G Haycock

Anonymous

Anonymous // 01/01/2019

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“Delivery was prompt. All the items were really well packaged. The quality looks good.”

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Posted 2 weeks ago

“Excellent quality, well packed, very quick delivery. Also reasonable price.”

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Posted 2 weeks ago

“Good value, items delivered promptly and well packaged. No problems.”

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Posted 2 weeks ago

“Good price and Quick delivery. The quality is not the best (some minor scrathes) but it’s sturdy and looks ok - you get what you pay for.”

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Posted 2 weeks ago

“Good quality product and delivery was within 24 hours! Not the cheapest.”

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Posted 2 weeks ago

“Received good advice from staff. Poles were just what I needed. Delivered quickly. Very satisfied.”

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Posted 2 weeks ago

“Brilliant service from the Curtain Pole Store only marred by Parcel Force who do not deliver when they say they are going to!”

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Posted 3 weeks ago

“Can't fault this company, ordered before and was pleased. Ordered yet another two, not the cheapest BUT received quickly, packaged sooo well and just perfect. Plus not had any issues with my track I got last time. Refreshing to not have to complain, nothing to complain about.”

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Posted 3 weeks ago

“Arrived swiftly at a difficult house to find and DHL driver couldn’t do more, called before hand as I had asked, and called to check when they couldn’t find it. . Great job. They do like to have instructions if leaving unattended. Item is excellent t quality and was easy to install. Expensive ish (for aluminium curtain rail) but worth it.”

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Posted 3 weeks ago

“Holes for fixing brackets to wall were at an angle (top one pointing down and bottom one pointing up). Caused some confusion and extra DIY).”

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Posted 3 weeks ago

Thank you for your feedback. We are sorry to learn through your review that you experienced difficulty with the bracket fixing holes. We are a little disappointed that you chose to raise this for the first time in a review rather than contacting us directly. Had you sent us a quick email, ideally with a photograph of the brackets, we would have been more than happy to look into this and provide fitting advice or investigate whether there was an issue with the components supplied. We genuinely encourage customers to contact us if something doesn't appear right during installation. It gives us the opportunity to understand the problem and, more importantly, help resolve it before unnecessary additional DIY work is carried out. We're always happy to help — we just need the opportunity to do so.

Posted 3 weeks ago

“Really nice curtain pole extremely well made easy to fit good price. Prompt delivery.”

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Posted 3 weeks ago

“I was pretty disappointed with my purchase. I bought the Silent Gliss 6840 Uncorded Aluminium White Curtain Track. It was expensive and I ordered the recommended brackets. I admit I don’t know much about curtain poles and perhaps should have read the description more closely, but I wasn’t expecting the brackets to be so visible, and there was nothing in the pictures to suggest they would look like they do. The dark inside of the track also shows up in a way that looks cheap and doesn’t blend in. All in all, not happy at all.”

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Posted 3 weeks ago

Thank you for your feedback. We are sorry to hear that you are disappointed with the appearance of your Silent Gliss 6840 track. As you have acknowledged in your review, the product description may not have been read as closely as it could have been before ordering. With specialist made-to-measure curtain systems, we always recommend reviewing the product information and specifications carefully before purchase. We would also like to clarify your comment regarding the “recommended brackets.” We did not personally recommend or select these brackets for your installation. The track is available with different compatible bracket options, and the bracket option supplied was the one selected when the order was placed. Silent Gliss is a premium specialist curtain track manufacturer, and the 6840 is designed around quality, strength and smooth curtain operation. The brackets are functional components of the system and, depending on the installation position and viewing angle, may remain visible. We appreciate that aesthetically this may not be what you personally expected. However, this does not mean that the track is cheaply manufactured or that there is a fault with the product. If appearance or bracket visibility is particularly important, we are always happy to provide advice before an order is placed. We would much rather a customer contact us with any uncertainty so that we can discuss the available options before a made-to-measure product is manufactured. We are therefore disappointed that the product has received a negative review based largely on aesthetic expectations, particularly when no advice regarding the bracket choice was sought from us before ordering and you acknowledge that the product information may not have been reviewed closely. Nevertheless, we appreciate your feedback and are sorry that the finished appearance was not what you had anticipated.

Posted 3 weeks ago

“Excellent support when Dimentia mother mislaid one package. Helped to show that it had been delivered so I could search. Excellent customer service and even share instructions online when requested as mother had lost them. Excellent”

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Posted 3 weeks ago

“Curtain tracks arrived promptly and are perfect”

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Posted 3 weeks ago

“Customer Service Was Amazing got a phone call to add an extra item to order.. They Were Perfect”

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Posted 3 weeks ago

“Delivery very poor; still haven’t received the curtain pole. Chased XDP no response.”

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Posted 3 weeks ago

We are sorry to see this review, particularly as this is the first we have been made aware that you have not received your order. We have checked our correspondence and cannot find any email or message from you advising us of a delivery problem. Unfortunately, if you contact XDP directly but do not inform us that your order has not arrived, we have no way of knowing that there is an issue or an opportunity to resolve it for you. As the retailer, we are here to assist when a courier delivery does not go as expected. We would always encourage customers to contact us first before leaving a negative review, as in most cases we can investigate directly with the courier and work towards a resolution. Please contact us with your order number and we will be happy to look into the delivery for you.

Posted 3 weeks ago

“Great curtain pole but the connector didn't match and was flimsy”

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Posted 3 weeks ago

Hi Sam, Please use the connector internally between the two poles. The silver colour of the connector is not relevant, as the connector should be pushed inside both pole sections to join them together. Once correctly fitted, the connector will be completely hidden from view. Please ensure that each pole section is pushed securely onto the connector to create a firm joint.

Posted 3 weeks ago

“Excellent Company! I found exactly what I was looking for. Curtain pole and accessories I bought were excellent quality. The items arrived very quickly. Great Customer Service! I will certainly go back to this company when I need Curtain Poles and Accessories.”

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Posted 3 weeks ago

“Good delivery turn around. Purchased a Silent Gliss 3900 White Corded Metal Curtain Track. The mounting clips for the metal rail do require a bit of precision when fiixing it to the window frame. They do not tolerate an irregular alignment but once in place they hold firmly. The draw strings run smoothly even with heavy curtains.”

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Posted 3 weeks ago

“Order no 135378. I ordered a Swish curtain track plus a pack of 10 extra gliders and a pack of 5 extra brackets. The order was acknowledged and I received the curtain track in good time and undamaged. The remainder of the order was delivered 2 days later. The remainder included the pack of extra gliders and the extra mounting brackets. Unfortunately although I had ordered a pack of 5 brackets, I was supplied with a pack of 1. I contacted the store who apologised and promised to send out the remaining brackets by post. I received these shortly after. Their service was good. I would use the curtain store again without hesitation.”

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Posted 3 weeks ago

Thank you for your review and for your positive comments regarding the initial delivery and the way we handled the missing brackets. When you contacted us to advise that only one bracket had been received instead of the pack of five ordered, we apologised and arranged for the remaining brackets to be sent to you by post. We are therefore disappointed to learn through this review that these have still not arrived, as unfortunately we had not received any further contact from you to let us know. Postal items can occasionally be delayed or lost in transit, and had we been made aware that the replacement brackets had not arrived, we could have looked into this for you rather than leaving you unable to install your track. Please contact us directly and we will be happy to investigate and help resolve this for you.

Posted 3 weeks ago

Curtain Pole Store is rated 4.8 based on 3,562 reviews