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Curtain Pole Store Reviews

4.8 Rating 2,958 Reviews
95 %
of reviewers recommend Curtain Pole Store
4.8
Based on 2,958 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Curtain Pole Store Reviews

About Curtain Pole Store:

Curtain Pole Store is a family run online business bringing to you a diverse range of high quality, affordable curtain poles and accessories. We pride ourselves on offering you the best prices available online for your curtain poles.

Visit Website

Phone:

0345 2577 900

Email:

sales@curtainpolestore.co.uk

We were having difficulty in sourcing curtain poles for a bay window but Curtain Pole Store had just what we were looking for.
Helpful Report
Posted 6 years ago
Unfortunately not great first experience. Adviser from curtain pole, told me what too order but made a mistake in quantity so not enough Pole delivered!! Albeit extra pole was sent but not in time to complete our job, we had to purchase from Homebase... not ideal and costly
Helpful Report
Posted 6 years ago
Hello Customer, We are sorry to hear about your experience. Your order has been looked into further and I can see that a member of the team did send out a pole as quickly as possible. An email was also sent to you to inform you the delivery of the pole. Please accept our apologies and if you had contacted us before purchasing the extra pole from Homebase, we could have offered a part refund on your order. Kind Regards, Curtain Pole Store
Posted 6 years ago
Excellent, quick delivery and helpful staff on Customer Services when I needed advice. Poles and tie backs were beautiful and very well packed. Would definitely use again. Only took a few days to arrive, after ordering on a Sunday.
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Posted 6 years ago
I ordered what I thought was going to be a continuous length of pole [12'] as I didn't want separate curtains, just a continuous run! NO! The pole came in two lengths with two brackets in the middle completely wrecking my plans. Have had to adapt the pole to limit the problem. However, quality and delivery were good. Do you actually supply a 12' pole??
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Posted 6 years ago
VERY PLEASED LOOKS GOOD UP SHOWS THE BEAUTY OF MY CURTAINS VERY QUICK DELIVERY WOULD RECOMMEND TO A FRIEND WHAT MORE CAN I SAY WELL DONE.
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Posted 6 years ago
I was very pleased with my experience of dealing with your company. I was having difficulty obtaining a long enough pole for my window. I found a good selection on your website and was delighted to receive my order within three days. The quality was superb and the price highly competitive. I would use your company again in the future. Thank you. Yours sincerely J.M. Finch
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Posted 6 years ago
Curtain pole arrived quickly and was of a very high quality would definitely use this company again
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Posted 6 years ago
Could not be more pleasant and helpful, I wish all other companies I have dealt with were as competent and professional, well done! and a big thankyou.
Helpful Report
Posted 6 years ago
despite the quality of colour being a good match and the delivery from ordering being timely, the purchased Finials could not be fitted onto the poles. This despite the poles and the finials being of the same manufacture i.e. speedy ltd. With careful engineering skills I managed to reduce the diameter of the poles sufficient to allow the finials to be fitted, but many people may not have similar skills or tools to accomplish this. This is my first bad experience as previous purchases were fine. Something you may wish to double check on?
Helpful Report
Posted 6 years ago
Hello Alistair, Thank you for taking the time to review us. I have checked your order with us and you have only purchased rings and brackets. There is no pole set with finials from us. Maybe you have confused us with another company from where you have purchased the pole set. If you are wanting a matching pole set with your rings and brackets please get in touch. Kind Regards, Curtain Pole Store
Posted 6 years ago
Super price and quality. Very quick delivery too. Thanks
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Posted 6 years ago
Easy to order and got all the information about delivery. Delivered as expected.
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Posted 6 years ago
Super fast delivery. One of the poles arrived with a dent in it. Excellent customer support resulting in a replacement the following day. Would not hesitated to recommend this company. Thank you.
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Posted 6 years ago
Fantastic pole arrived next day good quality and very easy to put up.
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Posted 6 years ago
Arrived promptly and was exactly what I ordered. Good service.
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Posted 6 years ago
Bought two extra long white poles for a wide window. They were a bit more expensive than I wanted to pay, but when they came they were really solid and look great.
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Posted 6 years ago
Service is excellent and really super fast delivery. Have not put the poles up, decorators are still working. However, I am really pleased and if I need any more poles I know where to go. Thank you.
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Posted 6 years ago
Excellent service, a family concern that care for your purchase, and strive to make the rxperience special , which it was. Goods delivered promptly, and order precise . Well done, I will definitely recommend you. Thank you.
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Posted 6 years ago
Efficient The pole looks as good as I thought it would
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Posted 6 years ago
I love the quality of the poles from this store and they arrived in a couple of days, I would definitely recommend them.
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Posted 6 years ago
Good saving and excellent service!
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Posted 6 years ago
Curtain Pole Store is rated 4.8 based on 2,958 reviews