Curtain Pole Store Reviews

4.8 Rating 2,959 Reviews

95 %

of reviewers recommend Curtain Pole Store

4.8

Based on 2,959 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Curtain Pole Store:

Curtain Pole Store is a family run online business bringing to you a diverse range of high quality, affordable curtain poles and accessories. We pride ourselves on offering you the best prices available online for your curtain poles.

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Phone:

0345 2577 900

Email:

sales@curtainpolestore.co.uk

Curtain Pole Store 5 star review on 8th November 2024

Curtain Pole Store 5 star review on 26th September 2024

T Bibb

Curtain Pole Store 5 star review on 19th September 2024

Curtain Pole Store 5 star review on 8th September 2024

Curtain Pole Store 5 star review on 16th August 2024

J Rose

Anonymous

Anonymous // 01/01/2019

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“Excellent service”

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Posted 8 years ago

“We are still fitting them due to busy work schedule, but the kits seem very good with rawlplugs and screws supplied.”

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Posted 8 years ago

“Excellent speedy service both on delivery and on line chat when trying to find out answer to a query.”

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Posted 8 years ago

“I purchased a metal bay window curtain rail with 5 sides. Service and delivery was unquestionably great. The rail was easy to cut and fit. However, 7 brackets is actually 1 short of enough for it's size and even with special rings that are meant to miss the brackets and the special plastic inner on the rings that is meant to glide over the corners it's not a great product and is barely fit for purpose. The plastic inners pop off the rings when you open and close the curtains and you have to open them very carefully and slowly to get past the brackets and corners. I have needed to cover the corners with cellotape to get the curtain rings to go over them at all. For heavy curtains which in a 5 bay are large I can see the rail being replaced soon! I was excited to try this revolutionary product but am really disappointed and I should have known better than to think it would work well. An expensive mistake.”

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Posted 8 years ago

“Very good quality product, well ahead of similar products from the two leading DIY stores. Brilliantly packaged, so arrived in perfect condition. Arrived within 36 hours of placing the order, so well done. Would definitely buy from this firm again.”

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Posted 8 years ago

“The curtain pole is very good quality and arrived just two days after ordering. The delivery driver was very helpful and called to inform me of the delivery. Overall, much easier than buying in store.”

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Posted 8 years ago

“The delivery was excellent and the goods were good quality also”

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Posted 8 years ago

“from time of ordering online was very quick with delivery”

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Posted 8 years ago

“5 sided bay pole fitted by myself (female) . Quick delivery, was not expecting til after bank holiday but came on the Saturday. No instructions with pole but still managed to figure out where to fit brackets, measure and cut poles, thank you Internet! Make sure that any small bit of metal on the cut end is filed down as the rings will stick. Once I had figured that out - can't fault pole - am really pleased with finish and the smooth running round corners and past brackets - will be ordering another for similar window.”

Curtain Pole Store 4 star review on 31st May 2016

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Posted 8 years ago

“The items I ordered did turn up, but so did other items that I hadn't ordered! These unordered items arrived before the curtain pole I did actually order! I've rung and emailed the Curtain Pole Store, but still heard nothing back, despite leaving messages. Then I was asked to review my purchases - and was given another different item to review!! My own ordered products look very good, just what I wanted and at a fair price. But I don't think I'll be shopping from here again...... I still don't know what to do with the product that I didn't order. No returns information (or order details) were included in the parcel. Poor customer service/communication so far, i'm afraid.”

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Posted 8 years ago

“Very good customer service, efficient delivery and a well made product”

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Posted 8 years ago

“Efficient friendly service very pleased with curtain poles.”

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Posted 8 years ago

“You have an excellent web site however, I had an on line chat with one of your colleagues regarding some poles just to clarify a couple of queries that I had. I must say that they were very helpful and customer focused. My poles arrived two days later. Thank you.”

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Posted 8 years ago

“Lovely product, couldn't have found better on the high street”

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Posted 8 years ago

“the curtain poles I ordered arrived within 3 days, much more prompt than expected. They are extremely good value for money and a quality product.”

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Posted 8 years ago

“Good service.”

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Posted 8 years ago

“The customer services was very helpful on placing the order and helped me with measurements for a difficult and wide 3 part square bay window. However, I was not happy with the product. The rings stick and roll over each other when trying to draw curtains closed over the corners, Had a professional from Hillary's look at it when measuring up for curtains and they would never advise using that type of corner (said they should be flexible corners) on a bay window of my type and size. The poles had already been cut and therefore I am unable to return the product. Fairly unhappy as I may have to take it down as it is causing a lot of irritation to family members when drawing curtains. Aesthetically the product looks very nice, just not functional.”

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Posted 8 years ago

“Good quality products and a customer service that any company should be very proud of. I will definitely buy from here again and have no hesitation in recommending Curtain Pole Store to others.”

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Posted 8 years ago

“Product arrived next day. Speedy delivery for a 'Speedy' pole. The build quality appears good and product seems good value for money compared with others on the internet.”

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Posted 8 years ago

“Prompt efficient service at a good price.”

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Posted 8 years ago

Curtain Pole Store is rated 4.8 based on 2,959 reviews