Curtain Pole Store Reviews

4.8 Rating 3,080 Reviews

95 %

of reviewers recommend Curtain Pole Store

4.8

Based on 3,080 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Curtain Pole Store:

Curtain Pole Store is a family run online business bringing to you a diverse range of high quality, affordable curtain poles and accessories. We pride ourselves on offering you the best prices available online for your curtain poles.

Visit Website

Phone:

0345 2577 900

Email:

sales@curtainpolestore.co.uk

Curtain Pole Store 5 star review on 22nd April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am happy with the pole now that it has been attached. However, it is disappointing to have to unscrew the brackets when the curtain needs to be removed to be cleaned, and shain when it needs to be put back up. Maybe I am missing something but that was my feeling.”

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Posted 9 months ago

“The poles are absolutely beautiful and really good quality. I received a text to say they had been dispatched, the following day an email asking for a review of the poles. They hadn't even arrived. 2 days later turns out had been delivered to a neighbour as we were out and no card put through our letter box to let us know. They said the delivery driver was rude and just wanted to leave them with someone. So all in all the poles highly recommend, the delivery service needs to be looked at.”

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Posted 9 months ago

“Despite kit arriving incomplete the replacement part was swiftly dispatched. Only negative was the time to deliver. Dispatched on Monday yet arrived in Cumbria on Friday pm.”

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Posted 10 months ago

Hi Robert, Thank you for your email. Your order should have been delivered within 2 to 3 working days after placing the order. We can see on the tracking provided by DX express that your order was delivered on the Wednesday 12th June? This would fit with the delivery timeline. Please email us to discuss this further. Kind regards, Sales team

Posted 10 months ago

“Good quality pole with no warping unlike some others I have bought from a different company. Only criticism is that I ordered Cream which comes out more like pale yellow.”

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Posted 10 months ago

“The pole is a lovely colour but we struggled to get a perfect join screwing the two sides together to not be seen. I feel the bits the pole sits on needs to be deeper then the top of the pole would be hidden and the join wouldn’t show.”

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Posted 11 months ago

“One of the poles was damaged but it was rectified straight away so impressed with service”

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Posted 11 months ago

“The delivery agents did not leave the item at the requested place, and the message that was left was completely inaccurate. Curtsin Pole Store was extremely helpful, and meant that I was able to locate my item successfully.”

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Posted 1 year ago

“Great pole and delivered quickly.”

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Posted 1 year ago

“Super quick service. Slight discrepancy on the length of the actual poles compared to what was advertised. 30cm difference which fortunately didn't affect what we needed them for. Poles thenselves are very good quality and exactly what we wanted.”

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Posted 1 year ago

“The poles arrived quickly and were well packed. Would definitely use them again”

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Posted 1 year ago

“Curtain tracks of the correct length were delivered quickly in a very strong tube, ensuring no damage.”

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Posted 1 year ago

“Excellent product and service”

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Posted 1 year ago

“Happy with the curtain poles - seem good quality (although one bracket had a surface crack). Fitting instructions could have been clearer but went up OK in the end! Delivery was a bit odd - for such a large parcel I was expecting some warning so I could be in to intercept (quite a big thing to expect a neighbour to take in), but didn't get any communications about delivery, even an email to say it had been delivered! Unusual these days as you usually get about 6 emails for a single delivery!”

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Posted 1 year ago

Hello Fiona, Thank you for your feedback. The courier is texting customers with delivery information and if you use a landline number on the order form, this cannot be communicated. We are looking at sending tracking links via email which will be active soon. Kind regards, Sales team

Posted 1 year ago

“Easy to use website, speedy delivery and lovely products. Packaging a bit dinged but product seems OK.”

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Posted 1 year ago

“Great pole very stylish a little on the expensive side but looks fab only downside was no fixings in box ie raw plugs only realised after I accepted delivery and left in box for 5 days till I got a family member to put it up.so maybe check ASAP.”

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Posted 1 year ago

“good service”

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Posted 1 year ago

“Struggled to put this up. Very fiddly design but once done impressive”

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Posted 1 year ago

“, ordering was easy and customers service is very helpful ,”

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Posted 1 year ago

“Found just what I needed - 2 white 11ft long wooden poles for heavy curtains, arrived in 2 days and helpful customer service team when I had a query. My only issue was that some of the small metal hooks fell out of the poles and 2 would not screw back in so I had to resort to using string to hold curtain hooks in place!”

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Posted 1 year ago

“Great curtain poles, just what we wanted. Only negative is we didn’t receive any screws or allen key and when I phoned customer service the message I left was not responded to. We made do with what we had but thought it was poor that we were ignored.”

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Posted 1 year ago

Curtain Pole Store is rated 4.8 based on 3,080 reviews