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Curtain Pole Store Reviews

4.8 Rating 2,958 Reviews
95 %
of reviewers recommend Curtain Pole Store
Company Reviews Product Reviews
13
 Metrics Info
4.8
Based on 2,958 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Curtain Pole Store Reviews

About Curtain Pole Store:

Curtain Pole Store is a family run online business bringing to you a diverse range of high quality, affordable curtain poles and accessories. We pride ourselves on offering you the best prices available online for your curtain poles.

Visit Website

Phone:

0345 2577 900

Email:

sales@curtainpolestore.co.uk

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
P Duncan
Verified Buyer
“Quick turn around and very efficient and friendly response to my post purchase queries.”
Helpful Report
Posted 5 years ago
D Walker
Verified Buyer
“Fab design choice for a bay window. Excellent quality, clear instructions sent & delivery was quick.”
Helpful Report
Posted 5 years ago
R Hannavy Cousen
Verified Buyer
“Quick delivery, and quality product.”
Helpful Report
Posted 5 years ago
B Moore
Verified Buyer
“excellent service, great we could have a sample sent first for the colour we choose.”
Helpful Report
Posted 5 years ago
M Winter
Verified Buyer
“Great website easy to choose poles. The pole is perfect size and the finials are gorgeous. Reasonable choice of finials. Looks great 🤗”
Helpful Report
Posted 5 years ago
G Oliver
Verified Buyer
“Ordered one day delivered next day, excellent service.”
Helpful Report
Posted 5 years ago
D Harvey
Verified Buyer
“Excellent service only let down by courier who delivered to a neighbour without even knocking on our door and then did not tell anyone I had to chase to find out where my order was”
Helpful Report
Posted 5 years ago
G Towhidi
Verified Buyer
“Poles are very good, but there are not enough curtain rings and to buy some more was tricky.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Good service and great product”
Helpful Report
Posted 5 years ago
Mrs E Wyld
Verified Buyer
“The order was promised next day, but didn't arrive until a week later. I tried to ring the store, but no reply and no communication from them as to when the curtain pole would arrive. The pole is on the wall but it keeps sticking everytime we use it.”
Helpful Report
Posted 5 years ago
Hello Mrs Wyld, Thank you for taking the time to review us. I can see that your order was placed on Friday 11-10-19 and we advertise Next Working Day delivery. This was delivered as promised on Monday 14-10-19 (we do not deliver on weekends and we try to make this is clear on the advertisement as working day). The track you ordered is for a light to medium weighted curtain. The sticking you have described is typical if you are using a heavy weighted curtains on a track designed for light to medium weighted curtains. Phone calls can sometimes be missed during very busy periods, but we always respond to email much quicker. I cannot see on our records that you attempted to email us with your concerns over the sticking of the tracks. Please email us if you wish to discuss this further as we are happy to help. Kind regards, Curtain Pole Store team
Posted 5 years ago
I Hargrave
Verified Buyer
“Great value and excellent service”
Helpful Report
Posted 5 years ago
L Godman
Verified Buyer
“great choice of poles fast service will visit again”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Very fast delivery of my Curtain poles, packaged really well and in perfect condition. Just love the choice on you site plus the prices are very competitive. Will definately buy from you again.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Great product, quick delivery and communication. We had a slight delay with courier delivering but citation pole sorted it quickly. Product was well packaged.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Excellent service with quick and easy delivery. Great products sold.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Good delivery and excellent products”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Really good quality, looks fantastic, very happy. The only comment I would make is my dad is an engineer so had no problem cutting it and fitting it, but I think I would have been completely stuck if I had to do it myself. Anyway to make it easier for those of us who aren't so DIY oriented? Especially for the price, it would be handy”
Helpful Report
Posted 5 years ago
R THAPER
Verified Buyer
“Great service and good customer support who were very helpful in answering any questions I had. Raj”
Helpful Report
Posted 5 years ago
J Adams
Verified Buyer
“Extremely helpful on the phone and very efficient sending samples. When I finally ordered my pole arrived within a couple of days. The pole was well packed and, although it hasn’t been fitted yet, I am pleased with it.”
Helpful Report
Posted 5 years ago
M Walker
Verified Buyer
“Perfect service and top quality product at a reasonable price. Would definitely go back next time I need curtain hardware”
Helpful Report
Posted 5 years ago
Curtain Pole Store is rated 4.8 based on 2,958 reviews
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