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Curtain Pole Store Reviews

4.8 Rating 3,648 Reviews
95 %
of reviewers recommend Curtain Pole Store
4.8
Based on 3,648 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Curtain Pole Store Reviews

About Curtain Pole Store:

Curtain Pole Store is a family run online business bringing to you a diverse range of high quality, affordable curtain poles and accessories. We pride ourselves on offering you the best prices available online for your curtain poles.

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Email:

sales@curtainpolestore.co.uk

“There was a breakage caused by courier but this was replaced immediately . Excellent service”
Helpful Report
Posted 5 years ago
“Prompt service and the details on the website helped enormously in buying the correct pole for a bay window. Super product and is everything I wanted.”
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Posted 5 years ago
“Excellent prompt delivery of high quality pole at a competitive price”
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Posted 5 years ago
“Really great service.”
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Posted 5 years ago
“Very nice quality and easy to put up. Looks great. Delivery was very prompt. Yes I would buy again. Also good value for money.”
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Posted 6 years ago
“Excellent quality and very easy to fit”
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Posted 6 years ago
“Good quality product and arrived well packed.”
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Posted 6 years ago
“Next day delivery and well packaged. Very happy with service”
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Posted 6 years ago
“The customer service operator I spoke to was so helpful and poles arrived quickly and they are beautiful.”
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Posted 6 years ago
“It looks good but doesn’t work! Our curtains do not slide over or round the corner the only way we can close our curtains is with a ladder from the top and moving the rings by hand”
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Posted 6 years ago
“I got exactly what i ordered packing was excellent would recommend any time”
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Posted 6 years ago
“Excellent product delivered swiftly after brief telephone conversation. Personal service, highly recommended.”
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Posted 6 years ago
“Item delivered the next day. Excellent quality”
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Posted 6 years ago
“I ordered at 4:30pm and the rails arrived the next day! Absolutely delighted with the new rails, so much better than the pvc rails we had that occasionally fell down on us. One of the rails was damaged in transit and there was no hesitation in replacing it by the company. Excellent product and service.”
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Posted 6 years ago
“Pole arrived in good time and was excellent quality. Love it! Thank you for great service”
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Posted 6 years ago
“Great communication, fantastic pole, very elegant looking.”
Curtain Pole Store 5 star review on 11th November 2020
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Posted 6 years ago
“Poor quality plastic fittings to hold the poles together I had to improvise by adding washers to make stronger Very expensive purchase but lacking quality”
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Posted 6 years ago
Hello Brian, I am sorry to hear that you have experienced problems with your Swish bay window. We have received no communication from you to inform us of the issue which we could have easily replaced for you. Please email us if you wish to have this matter resolved. Kind regards, Curtain Pole Store
Posted 6 years ago
“efficient and prompt delivery”
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Posted 6 years ago
“We were very happy with our purchase from the Curtain Pole Store, it arrived with no problems and is very good quality.”
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Posted 6 years ago
“I have only given one star because I have tried several times by phone and emails and have had no reply there were bits missing from the curtain pole that I had to go out and buy, also I am trying to purchase additional parts but can’t contact anyone,”
Helpful Report
Posted 6 years ago
Hello Kim, I am sorry that you feel a 1 star is appropriate for us. If you have emailed in this morning, we will aim to respond within 3 hours. The same will apply with voicemail messages. I am sorry if you are unable to wait for us to respond . We have experienced a high volume of orders and queries and we will do our best to get through these as quickly as possible. Please can you allow us the time to respond to your query. We have asked you to revise this review in response to our email to your query. Only 1 voicemail message and email has been picked up from you since this morning. Kind regards, Curtain Pole Store
Posted 6 years ago
Curtain Pole Store is rated 4.8 based on 3,648 reviews