Curtain Pole Store Reviews

4.8 Rating 2,953 Reviews

95 %

of reviewers recommend Curtain Pole Store

4.8

Based on 2,953 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Curtain Pole Store:

Curtain Pole Store is a family run online business bringing to you a diverse range of high quality, affordable curtain poles and accessories. We pride ourselves on offering you the best prices available online for your curtain poles.

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Phone:

0345 2577 900

Email:

sales@curtainpolestore.co.uk

Curtain Pole Store 5 star review on 8th November 2024

Curtain Pole Store 5 star review on 26th September 2024

T Bibb

Curtain Pole Store 5 star review on 19th September 2024

Curtain Pole Store 5 star review on 8th September 2024

Curtain Pole Store 5 star review on 16th August 2024

J Rose

Anonymous

Anonymous // 01/01/2019

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“Prompt delivery. Impressed with the quality of the product”

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Posted 1 year ago

“Love the curtain pole good quality”

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Posted 1 year ago

“Curtain pole received very quickly. Excellent service.”

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Posted 1 year ago

“The brackets weren't the type I was expecting nor the same as the instructions. The instructions referred to a 6mm drill bit the fittings were 8mm. It is ok now it's up bit a bit disappointed.”

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Posted 1 year ago

Hi Tim, We are sorry to hear this. The brackets supplied in your order were the standard brackets, as seen in our images online. If this was not supplied, please email us directly at sales@curtainpolestore.co.uk. As we have had no contact from you, it was assumed all was okay with your order. It is upsetting for us to hear about the issue through this review as we have not been given a chance to put this right for you. Kind regards, Sales team

Posted 1 year ago

“Good range, easy to order, well priced, well packed for delivery”

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Posted 1 year ago

“I wanted to order some longer Swish Supreme Glide wall brackets and an overlap set. I couldn't find these items on the site and the email reply I got said 'you are always willing to help - contact sales'. Which is what I did in the first place. You're closed now and it's a bank holiday weekend. If I knew that the longer brackets are not avaiIable, I could pack the shorter ones out. I cannot finish my customer's curtains without the track being fitted. I left phone numbers but no one called me back. Your phone number doesn't connect. Very disappointing and Uselss”

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Posted 1 year ago

Dear Susan, We are sorry that you felt this review was needed. The phone number is not currently active as the office is being renovated but we are available by email always. We are closed during weekends and bank holidays but that does not mean we do not respond once we are back. With tracks, we are restricted by their components. If you cannot find what you are looking for on our website, it generally means we do not sell them. Having looked through the emails, we cannot find any communication from you asking for longer brackets. We would have persuaded you not to purchase the track had we known what you were looking for. Kind regards, Sales team

Posted 1 year ago

“Entirely happy with both product and delivery service. Just need to find a fabric we like and make some curtains 😁”

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Posted 1 year ago

“Excellent timely service.”

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Posted 1 year ago

“Great quality product, fast delivery and good price”

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Posted 1 year ago

“Excellent range of poles, finials and fittings. Spoilt for choice! Very easy ordering system. Good quality items. Brackets and finials each individually packed. Excellent service throughout. Poles and accessories packaged well and delivered by polite, efficient people.”

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Posted 1 year ago

“Two weeks after ordering we have still not received the order”

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Posted 1 year ago

Dear Mandy, A delivery was attempted by the courier on the 9th of August and your order was placed with us over the weekend. You must not have been at home during this delivery attempt hence why you had no order. However, the courier should have delivered the following day if you had rescheduled this. From what we can see, you have already emailed in regarding this issue and we have worked hard to resolve this for you. We were only notified of your non-delivery a week after it had been dispatched. Had we known earlier we could have resolved this sooner and avoided you from writing this review. We are sorry that your order was not received but the courier did try to deliver and we have managed to get the order to you. Kind regards, Sales team

Posted 1 year ago

“Good choice competitive prices good quality packaging excellent and quick delivery cant fault them”

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Posted 1 year ago

“Amazing service good quality product next day delivery very good helpful delivery person excellent quality true colour”

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Posted 1 year ago

“Ordered 2 sets of curtain poles. Delivery was prompt. They were well packaged. They are perfect, excellent quality.”

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Posted 1 year ago

“Excellent customer service in delivering within a very short time frame!”

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Posted 1 year ago

“Great service”

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Posted 1 year ago

“Brilliant product thanks”

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Posted 1 year ago

“Great quality”

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Posted 1 year ago

“Brilliant service”

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Posted 1 year ago

“Ordering was very easy - good choice of poles and reasonable price. Order was processed very quickly. However, courier let you down. 2 hours after the latest time stated - no apologies or updates.”

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Posted 1 year ago

Curtain Pole Store is rated 4.8 based on 2,953 reviews