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Curtain Pole Store Reviews

4.8 Rating 3,630 Reviews
95 %
of reviewers recommend Curtain Pole Store
Company Reviews Product Reviews
13
 Metrics Info
4.8
Based on 3,630 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Curtain Pole Store Reviews

About Curtain Pole Store:

Curtain Pole Store is a family run online business bringing to you a diverse range of high quality, affordable curtain poles and accessories. We pride ourselves on offering you the best prices available online for your curtain poles.

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Email:

sales@curtainpolestore.co.uk

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
A
Verified Buyer
“Excellent service”
Helpful Report
Posted 1 year ago
A
Verified Buyer
“I had great customer support from Steph - if it wasn't for her help I would have ordered the wrong pole fitting for an awkward window. She rang me to talk though various options and recommended a way forward. Poles arrived promptly, and very good price too.”
Helpful Report
Posted 1 year ago
S Parfitt
Verified Buyer
“Quality very good. Delivery time excellent, would definitely recommend Curtain Pole Store for all pole requirements.”
Helpful Report
Posted 1 year ago
J Britton
Verified Buyer
“A Quick service and very helpful when I needed to add afew extra items to my order but they still all came together. We had a slight problem , but only with the courier who made the delivery . One pckage was damaged but they left the items in a doorway with no communication at all. When we discovered a couple of broken brackets on fitting the poles, the company sent replacements when they saw the photos of the damage. A very good company. Thank you”
Helpful Report
Posted 1 year ago
A
Verified Buyer
“Extremely happy with quick service from your company, professional friendly emails, a reliable delivery courier and the product itself. Well done.”
Helpful Report
Posted 1 year ago
S Craig
Verified Buyer
“Very good efficient service.”
Helpful Report
Posted 1 year ago
P Daulman
Verified Buyer
“Quality product delivered in very good packaging.”
Helpful Report
Posted 1 year ago
L Coles
Verified Buyer
“This company has excellent aftercare, even when somethings not quite right, they go out of their way to put it right.”
Helpful Report
Posted 1 year ago
Dear Lorraine, We are disappointed to see your review. Have you tried emailing us? Email is the most efficient form of contact for us, as we do not currently accept telephone calls. Please email sales@curtainpolestore.co.uk as soon as possible so we can help rectify this issue for you. Kind regards, Sales Team
Posted 1 year ago
E Minall
Verified Buyer
“Arrived promptly and well packaged. It was just what I wanted.”
Helpful Report
Posted 1 year ago
A
Verified Buyer
“Excellant quick professional service. Delivery secured in a robust tube what more could you ask”
Helpful Report
Posted 1 year ago
B BUCKLEY
Verified Buyer
“I meaured the existing rail = 225cm; I ordered a new rail = 225; The sleeve on the new rail stated =225; However the overall pole length was 235, so I had to cut off 10. I didn't check, but I suspect that the actual rail was 225 and the end caps added 10. This was not stated on the web site.”
Helpful Report
Posted 1 year ago
Hi Brian, Thank you for pointing this out. The track length is 225cm, and you are correct that this does not include the end caps. We will look into adding this information to the product page. Best regards, Curtain Pole Store
Posted 1 year ago
K Meusel
Verified Buyer
“Excellent product and service.”
Helpful Report
Posted 1 year ago
S Hawksworth
Verified Buyer
“One part of the order arrived unfit to use - Curtain pole covered in adhesive. Was told by customer service to try and clean it off. Explained that was not possible without damaging. Then agreed to replace it.”
Helpful Report
Posted 1 year ago
Dear Steven, We are truly sorry to see your review. The reason we initially suggested trying to clean the film off the curtain pole was because, in most cases, this resolves the issue. However, once you confirmed it could not be cleaned, we immediately offered a replacement, which was delivered to you quickly. We regret that your review was necessary, and we apologize if our attempt to confirm the issue via email was perceived as inappropriate. We certainly did not mean any harm and simply hoped to resolve the issue quickly for you, especially given your urgency to install the pole. Kind regards, Sales Team
Posted 1 year ago
R Rayner-Langmead
Verified Buyer
“Great fast service and great quality product. Fits perfectly and looks lovely.”
Helpful Report
Posted 1 year ago
A
Verified Buyer
“Great colour. Easy to order and arrived when you said it would.”
Helpful Report
Posted 1 year ago
A
Verified Buyer
“Speedy service product was well packed and as advertised with delivery within two days”
Helpful Report
Posted 1 year ago
J Mason
Verified Buyer
“Speedy delivery. Fantastic product easy to fit and looks amazing”
Curtain Pole Store 5 star review on 31st August 2025
Helpful Report
Posted 1 year ago
H Dyer
Verified Buyer
“Fast helpful service kept me informed of options when out of stock”
Helpful Report
Posted 1 year ago
A Oliver
Verified Buyer
“Prompt service and good quality”
Helpful Report
Posted 1 year ago
A
Verified Buyer
“Item arrived promptly well packed and was of a high quality.”
Helpful Report
Posted 1 year ago
Curtain Pole Store is rated 4.8 based on 3,630 reviews
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