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Curtain Pole Store Reviews

4.8 Rating 3,636 Reviews
95 %
of reviewers recommend Curtain Pole Store
4.8
Based on 3,636 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Curtain Pole Store Reviews

About Curtain Pole Store:

Curtain Pole Store is a family run online business bringing to you a diverse range of high quality, affordable curtain poles and accessories. We pride ourselves on offering you the best prices available online for your curtain poles.

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Email:

sales@curtainpolestore.co.uk

“Very easy to order and the Bay Window 4m track I ordered was perfectly good kit when it arrived. The whole process was simple and the Pole arrived in good time. Only comment other than this was one of the brackets was missing from the stated quantity and the joiner felt that there weren't really enough for the 4m length Bay it was used for. Luckily we were replacing an old one when we had new windows fitted so were able to use some of the old brackets too.”
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Posted 1 day ago
“Dilivery company did not diliver when they said it was coming it was two days late. The poles are not as good as I thought they would be one pole was slightly bowed and the drill hole in the end of the pole was not in the centre and I had to drill it again.”
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Posted 1 week ago
“One of the rings I bought was broken.”
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Posted 2 weeks ago
“As advertised and delivered promptly”
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Posted 2 weeks ago
“Prompt delivery . Easy to order.”
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Posted 2 weeks ago
“They are fast. Might grumble. Grudging silence.”
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Posted 2 weeks ago
“Really nice sturdy metal and look amazing”
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Posted 3 weeks ago
“Our curtain poles arrived quickly and were very well packaged. There are a couple of marks on one of the poles, easily hidden by turning that side of the pole to the wall. Otherwise the finish on the poles, finials etc is excellent. Also, good value for money. Would definitely use the Curtain Pole Store again.”
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Posted 3 weeks ago
“Arrived before max time quoted. Was exactly what I ordered Very well packed. The only buts was not being informed until the last minute when the track was to be delivered. Luckily I was available to take delivery as I was told it had to be signed for. When it came down to it the track was just left in my porch no knock on the door.”
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Posted 3 weeks ago
“Prompt service and good quality poke. My only comment is that the colour is paler than our other light oak poles (from another supplier). Maybe they will darken with age.”
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Posted 1 month ago
“Arrived promtly”
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Posted 1 month ago
“Goods delivered were exactly as required and described, and arrived extremely well packed, intact and well within stated time scale”
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Posted 1 month ago
“Came across your website while looking for a curtain pole that could adapt to our corner window and you had the ideal solution. Arrived on time and easy to fit. Really good.”
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Posted 1 month ago
“Great quality bought two poles after trying out one first . The second order they omitted some extra rings but this was soon rectified and came they arrived the very next day”
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Posted 1 month ago
“Great curtain pole but the connector didn't match and was flimsy”
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Posted 2 months ago
Hi Sam, Please use the connector internally between the two poles. The silver colour of the connector is not relevant, as the connector should be pushed inside both pole sections to join them together. Once correctly fitted, the connector will be completely hidden from view. Please ensure that each pole section is pushed securely onto the connector to create a firm joint.
Posted 2 months ago
“Good delivery turn around. Purchased a Silent Gliss 3900 White Corded Metal Curtain Track. The mounting clips for the metal rail do require a bit of precision when fiixing it to the window frame. They do not tolerate an irregular alignment but once in place they hold firmly. The draw strings run smoothly even with heavy curtains.”
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Posted 2 months ago
“Order no 135378. I ordered a Swish curtain track plus a pack of 10 extra gliders and a pack of 5 extra brackets. The order was acknowledged and I received the curtain track in good time and undamaged. The remainder of the order was delivered 2 days later. The remainder included the pack of extra gliders and the extra mounting brackets. Unfortunately although I had ordered a pack of 5 brackets, I was supplied with a pack of 1. I contacted the store who apologised and promised to send out the remaining brackets by post. I received these shortly after. Their service was good. I would use the curtain store again without hesitation.”
Helpful Report
Posted 2 months ago
Thank you for your review and for your positive comments regarding the initial delivery and the way we handled the missing brackets. When you contacted us to advise that only one bracket had been received instead of the pack of five ordered, we apologised and arranged for the remaining brackets to be sent to you by post. We are therefore disappointed to learn through this review that these have still not arrived, as unfortunately we had not received any further contact from you to let us know. Postal items can occasionally be delayed or lost in transit, and had we been made aware that the replacement brackets had not arrived, we could have looked into this for you rather than leaving you unable to install your track. Please contact us directly and we will be happy to investigate and help resolve this for you.
Posted 2 months ago
“Very helpful phone conversation with the team before making a purchase. Delivery was a day late but that was due to the carrier. Excellent packaging, great product easy to fit and exactly what we wanted.”
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Posted 2 months ago
“The pole was just as expected but three of the rings (out of 24) were broken. I only need 20 so acceptable but good job I didn't need all of them.”
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Posted 3 months ago
“Everything ok, would definitely buy of this company again”
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Posted 3 months ago
Curtain Pole Store is rated 4.8 based on 3,636 reviews