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Curtain Pole Store Reviews

4.8 Rating 3,309 Reviews
95 %
of reviewers recommend Curtain Pole Store
4.8
Based on 3,309 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Curtain Pole Store Reviews

About Curtain Pole Store:

Curtain Pole Store is a family run online business bringing to you a diverse range of high quality, affordable curtain poles and accessories. We pride ourselves on offering you the best prices available online for your curtain poles.

Visit Website

Phone:

0345 2577 900

Email:

sales@curtainpolestore.co.uk

Product was as described and arrived promptly. Website was easy to navigate. The only issue we had was with the quality of the screws provided with the pole. One of the screws broke off inside the pole and it was very difficult to get it out. This is down to the make of pole, Laura Ashley, rather than a reflection of the quality of servce of Curtain Pole Store which was very good
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Posted 1 month ago
Delivered on time good quslity
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Posted 1 month ago
Prompt delivery and pole was exactly what was needed, although the end of the plastic packaging was broken so the pole was moving around inside the huge cardboard tube. But no damage.
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Posted 1 month ago
...............
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Posted 1 month ago
Everything was excellent quality and fitted exactly as per instructions. The only area this company struggles with is the website, not easy to find matching accessories to go with the particular pole selected.
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Posted 2 months ago
The lady I spoke to on the phone was helpful and when some parts were damaged in transit sent new parts out very quickly. However, I was disappointed that there were not enough rings on the pole so have had to purchase them separately - and after being told there were 18, when in fact, there were only 16.
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Posted 2 months ago
We ordered two curtain poles, and they were exactly as described on the website, offering great value. Both arrived within days of ordering, so we are very pleased with them.
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Posted 2 months ago
Easy to order, arrived quickly.
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Posted 2 months ago
Very quick and easy to order the pole I wanted.
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Posted 2 months ago
Prompt delivery and good service. They handled my return in a considerate manner. Read their Return terms carefully before hitting the Buy button.
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Posted 2 months ago
Good description of colours, promt delivery.
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Posted 3 months ago
Delivery on time, colour spot on and quality of poles as were expected. Would recommend.
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Posted 3 months ago
Our order was completed and delivered quickly
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Posted 4 months ago
The pole itself doesn't look as 'woody' as we'd expected, it's got a shiny finish, but overall, well made and works nicely.
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Posted 4 months ago
Excellent service
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Posted 4 months ago
I meaured the existing rail = 225cm; I ordered a new rail = 225; The sleeve on the new rail stated =225; However the overall pole length was 235, so I had to cut off 10. I didn't check, but I suspect that the actual rail was 225 and the end caps added 10. This was not stated on the web site.
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Posted 4 months ago
Hi Brian, Thank you for pointing this out. The track length is 225cm, and you are correct that this does not include the end caps. We will look into adding this information to the product page. Best regards, Curtain Pole Store
Posted 4 months ago
The delivery was extremely prompt but when the delivery man rang my doorbell, I was unable to get to the door - due to my mobility problem - quckly enough before he left and drive off. Fortunately, he left the package outside my front door and I speedily took it indoors. The only criticism I have of the curtain pole is that the screws supplied to fix the three brackets to the wall could be larger as, in my case, the screws went into breezeblock and, despite using rawlplugs, the heavy weight of my curtains resulted in one of the brackets immediately coming away from the wall resulting in my builder having the redrill the holes holding the bracket to the wall and for him to use larger rawlplugs and larger screws to secure the bracket to the wall.
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Posted 5 months ago
Speedy delivery
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Posted 5 months ago
Good communication when ordering. Parcel was mislaid but replaced swiftly
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Posted 6 months ago
Exactly what we wanted delivered within 3 days
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Posted 6 months ago
Curtain Pole Store is rated 4.8 based on 3,309 reviews