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Curtain Pole Store Reviews

4.8 Rating 3,648 Reviews
95 %
of reviewers recommend Curtain Pole Store
Company Reviews Product Reviews
13
 Metrics Info
4.8
Based on 3,648 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Curtain Pole Store Reviews

About Curtain Pole Store:

Curtain Pole Store is a family run online business bringing to you a diverse range of high quality, affordable curtain poles and accessories. We pride ourselves on offering you the best prices available online for your curtain poles.

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Email:

sales@curtainpolestore.co.uk

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
A
Verified Buyer
“Perfect, just what I was looking for. Good quality product and a very speedy delivery.”
Helpful Report
Posted 7 years ago
V Mitchell Johnson
Verified Buyer
“Fast service, great product”
Helpful Report
Posted 7 years ago
S Voysey
Verified Buyer
“Very pleased with delivery and product quality.”
Helpful Report
Posted 7 years ago
S Smith
Verified Buyer
“Best prices with next day delivery couldn’t be better thank you”
Helpful Report
Posted 7 years ago
A
Verified Buyer
“Excellent communication, good product”
Helpful Report
Posted 7 years ago
Z Farooq
Verified Buyer
“Fast and efficient”
Helpful Report
Posted 7 years ago
R Aldred
Verified Buyer
“Excellent service and delivery. They were out of stock on my item telephoned and offered more expensive product. Delivered next day. Great company to deal with will recommend them”
Helpful Report
Posted 7 years ago
C Clover
Verified Buyer
“Excellent, friendly service!”
Helpful Report
Posted 7 years ago
A
Verified Buyer
“Excellent quality poles at a very good price. Really helpful to have the finials, brackets and rings included. Rings with nylon liners slide very smoothly. Prompt delivery with everything in tact despite one of the boxes being very badly damaged.”
Helpful Report
Posted 7 years ago
T Last
Verified Buyer
“Excellent service and I was very pleased with the quality of the curtain pole.”
Helpful Report
Posted 7 years ago
A
Verified Buyer
“Good quality and well packed, quick delivery.”
Helpful Report
Posted 7 years ago
S Roberts
Verified Buyer
“Great value for money and prompt delivery”
Helpful Report
Posted 7 years ago
A
Verified Buyer
“no problems”
Helpful Report
Posted 7 years ago
S M
Verified Buyer
“Excellent product and service, thank you.”
Helpful Report
Posted 7 years ago
C Rees
Verified Buyer
“Excellent service”
Helpful Report
Posted 7 years ago
L Whalley
Verified Buyer
“Excellent customer service. Very helpful and polite on the phone and the well-packaged goods arrived on the due date at 9.30 in the morning. The brackets I received were a much better quality and more expensive than the ones ordered, and at no extra cost even though I offered to pay the difference. Everything was very easy to put together and look fabulous. I will certainly shop with them again and have no hesitation in recommending them to anyone. Thank you and God bless Curtain Pole Store.”
Helpful Report
Posted 7 years ago
A Antiques Tuddenham
Verified Buyer
“excellent service”
Helpful Report
Posted 7 years ago
A Saeed
Verified Buyer
“Straight forward service from ordering to delivery with good communication in between. The curtain pole is perfect.”
Helpful Report
Posted 7 years ago
J Rolfe
Verified Buyer
“Great selection of products and arrived on time”
Helpful Report
Posted 7 years ago
S RICE
Unverified Reviewer
“ordered brass finials, one finial did not fit my pole so sent them back promptly for a full refund. I HAD TO PAY THE POSTAGE TO SEND THEM BACK AND NOW THEY ARE SAYING I HAVE SCRATCHED A FINIAL WHICH I HAVE NOT AND THEY WANT ME TO SEND A PHOTO OF MY CURTAIN POLE AND ARE REFUSING TO GIVE ME MY MONEY BACK. DREADFUL CUSTOMER SERVICE. THREATENING BEHAVIOUR AND I WOULD NOT RECOMMEND THIS COMPANY.”
Helpful Report
Posted 7 years ago
Hello Susan, Thank you for your review. It is part of our policy to question the reasoning for customers wanting to return orders. Your complaint was the finial did not fit your pole. The finial you had purchased was of a 28mm diameter. When I questioned you about your pole diameter you told me to go away! In my opinion, your behaviour has highly threatening and uncooperative. This is the reason why we asked you to return the order at your own cost as you failed to provide the information we requested. After receiving your order we found that 1 finial had a scratch. We gave you yet another chance to provide us further information about the diameter of the pole used and at no point accuse you of tampering with the product. .To which your response was very aggressive. Curtain Pole Store does not tolerate any aggressive behaviour. We try to help customers as much as we can. Your order will be refunded as we would prefer not to deal with customers who portray intimidating and aggressive behaviour. Kind Regards, Manny
Posted 7 years ago
Curtain Pole Store is rated 4.8 based on 3,648 reviews
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