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Curtain Pole Store Reviews

4.8 Rating 3,265 Reviews
95 %
of reviewers recommend Curtain Pole Store
4.8
Based on 3,265 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Curtain Pole Store Reviews

About Curtain Pole Store:

Curtain Pole Store is a family run online business bringing to you a diverse range of high quality, affordable curtain poles and accessories. We pride ourselves on offering you the best prices available online for your curtain poles.

Visit Website

Phone:

0345 2577 900

Email:

sales@curtainpolestore.co.uk

A very efficient and pleasent experience The staff were quick to respond to a minor stock issue and the problem was sorted quickly, my order was delivered on time, excellent service.
Helpful Report
Posted 7 years ago
Excellent service, easy to order and delivered in 2 days
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Posted 7 years ago
Only part of the order was despatched, but the issue was resolved fairly quickly after I'd emailed a photo of the parcel. Therefore it took quite a while to receive all of the goods (including the second parcel), but they resolved the issue with no quibble, so good customer service.
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Posted 7 years ago
Excellent and prompt service, good quality item
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Posted 7 years ago
Great service . Ordered the poles at 3 pm and they were delivered to me the next day in the Highlands of Scotland !!!
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Posted 7 years ago
Original order was incorrect (only one pole and fittings) and damaged when it arrived. This was quickly dealt with and replacements delivered in perfect condition overnight.
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Posted 7 years ago
Great service, prompt delivery, lovely poles etc.....still to put them up but just know they will be perfect!!
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Posted 7 years ago
good service
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Posted 7 years ago
Pole was exactly as described and is very sturdy
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Posted 7 years ago
order delivery in 3 parts. fixing screws.[ first] . certain poles and fixings [ second ]. certain rings . [last]. After fitting we realised the poles where different shades of gold/brass. It seams this order was made up from odd bits and not a boxed or matched correctly .
Helpful Report
Posted 7 years ago
Hello John, Thank you for your review. A colleague did call you to explain why the compartments to your order were sent separately. The rings were out of stock and instead of delaying the order we part despatched this knowing that the rings would be posted soon when back in stock. We had done this hoping it would help you get the pole set up over the weekend. We are sorry for not realising that this would upset you, as our intention was to help. As for the screws and wall plugs, these are usually posted as the Speedy 35mm range are not supplied with these important fixing items. Once again, we are sorry that this offended you. Finally, if the finish of the pole set is not satisfactory please send us an image and allow us to rectify the issue. If customers do not inform us of issues such as this we cannot help put it right. Also, customers prefer to write a review instead of giving us a chance to help. Please get in touch with us by email at sales@curtainpolestore.co,uk to give a chance to help. Kind regards, Curtain Pole Store
Posted 7 years ago
Extremely pleased with my purchases. They arrived very well packaged and quickly. Lots of curtain poles to choose from on the website, spoilt for choice.
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Posted 7 years ago
The box arrived damaged and open and so some of the pieces were missing, through no fault of the Curtain Pole Store. They immediately arranged for replacements to be sent and they arrived very quickly.
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Posted 7 years ago
Delighted with purchase and service . Went to extreme efforts to help and get order to me ASAP . It arrived within 24 hours . Will definitely use again . Thank you
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Posted 7 years ago
excellent service, curtain pole excellent product
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Posted 7 years ago
Very attentive and immediately telephoned me after I had placed an on line order to advise me on availability and delivery.
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Posted 7 years ago
Pole arrived just fitted it. First class product, definitely can recommend. Thank you.
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Posted 7 years ago
Curtain poles arrived within timespan given when ordered. Very well packaged. The quality is great, really pleased with how sturdy they. The Speedy bay curtain pole is particularly good, the corner bend is well made making it easy to put together and install.
Helpful Report
Posted 7 years ago
Although I had problems with 3 of the 8 curtain pole sets I purchased, and this was probably due to the height of the window "Curtain Pole store" quickly addressed the problem and I am able to return the 2 unused sets and have a full refund- very good communication and resolution to my satisfaction, excellent service. And I am also very pleased with the 5 curtain poles that did work.
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Posted 7 years ago
Easy to Order and Super Fast Delivery. Excellent Price and very pleased with curtain pole.
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Posted 7 years ago
Lovely item, well packaged, very quick deliver
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Posted 7 years ago
Curtain Pole Store is rated 4.8 based on 3,265 reviews