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Curtain Pole Store Reviews

4.8 Rating 3,648 Reviews
95 %
of reviewers recommend Curtain Pole Store
Company Reviews Product Reviews
13
 Metrics Info
4.8
Based on 3,648 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Curtain Pole Store Reviews

About Curtain Pole Store:

Curtain Pole Store is a family run online business bringing to you a diverse range of high quality, affordable curtain poles and accessories. We pride ourselves on offering you the best prices available online for your curtain poles.

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Email:

sales@curtainpolestore.co.uk

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
A
Verified Buyer
“I had no issues with this company, ease of ordering, informed promptly and frequently about delivery. I would recommend and use them again. Product looks great”
Helpful Report
Posted 7 years ago
A
Verified Buyer
“Easy to access the product it arrived on time exactly what I wanted colour was perfect ... did the job !!”
Helpful Report
Posted 7 years ago
R Bradford
Verified Buyer
“I don't know what the store is like but the pole i received had fittings that were rusted and these had in turn stained the poles. They had obviously been stored somewhere damp.”
Helpful Report
Posted 7 years ago
Hello Ronald, Thank you for reviewing us. Your order had been supplied from our supplier and shipped directly from them. If there had been any issues with the product integrity, we expect customers to contact us directly with an image to support the problem. A replacement could have been arranged for you. If you can kindly email us (the first time we have heard about this is from this review) we can have your problem resolved. Kind regards, Manny
Posted 7 years ago
C Whittard
Verified Buyer
“We ordered our black wooden poles through curtain pole store and are delighted with the quality of them and the delivery.”
Helpful Report
Posted 7 years ago
A
Verified Buyer
“The poles were of a good quality and well packed. I was also pleased by the rapid delivery. Thank you.”
Helpful Report
Posted 7 years ago
R Bakewell
Verified Buyer
“Excellent quality, fast delivery and would certainly recommend you.”
Helpful Report
Posted 7 years ago
S Jarvis
Verified Buyer
“Good choice of quality products delivered quickly. No complaints!”
Helpful Report
Posted 7 years ago
S Dickinson
Verified Buyer
“I forgot to order the hold backs but I e-mailed and they sorted it out straight away so that I didn't have to pay the extra postage. The items were delivered quickly.”
Helpful Report
Posted 7 years ago
A
Verified Buyer
“Great service”
Helpful Report
Posted 7 years ago
S Daniel-McElroy
Verified Buyer
“Good service, good product, seems to be, not put up yet... Reasonable price”
Helpful Report
Posted 7 years ago
P Duncan
Verified Buyer
“Quick turn around and very efficient and friendly response to my post purchase queries.”
Helpful Report
Posted 7 years ago
D Walker
Verified Buyer
“Fab design choice for a bay window. Excellent quality, clear instructions sent & delivery was quick.”
Helpful Report
Posted 7 years ago
R Hannavy Cousen
Verified Buyer
“Quick delivery, and quality product.”
Helpful Report
Posted 7 years ago
B Moore
Verified Buyer
“excellent service, great we could have a sample sent first for the colour we choose.”
Helpful Report
Posted 7 years ago
M Winter
Verified Buyer
“Great website easy to choose poles. The pole is perfect size and the finials are gorgeous. Reasonable choice of finials. Looks great 🤗”
Helpful Report
Posted 7 years ago
G Oliver
Verified Buyer
“Ordered one day delivered next day, excellent service.”
Helpful Report
Posted 7 years ago
D Harvey
Verified Buyer
“Excellent service only let down by courier who delivered to a neighbour without even knocking on our door and then did not tell anyone I had to chase to find out where my order was”
Helpful Report
Posted 7 years ago
G Towhidi
Verified Buyer
“Poles are very good, but there are not enough curtain rings and to buy some more was tricky.”
Helpful Report
Posted 7 years ago
A
Verified Buyer
“Good service and great product”
Helpful Report
Posted 7 years ago
E Wyld
Verified Buyer
“The order was promised next day, but didn't arrive until a week later. I tried to ring the store, but no reply and no communication from them as to when the curtain pole would arrive. The pole is on the wall but it keeps sticking everytime we use it.”
Helpful Report
Posted 7 years ago
Hello Mrs Wyld, Thank you for taking the time to review us. I can see that your order was placed on Friday 11-10-19 and we advertise Next Working Day delivery. This was delivered as promised on Monday 14-10-19 (we do not deliver on weekends and we try to make this is clear on the advertisement as working day). The track you ordered is for a light to medium weighted curtain. The sticking you have described is typical if you are using a heavy weighted curtains on a track designed for light to medium weighted curtains. Phone calls can sometimes be missed during very busy periods, but we always respond to email much quicker. I cannot see on our records that you attempted to email us with your concerns over the sticking of the tracks. Please email us if you wish to discuss this further as we are happy to help. Kind regards, Curtain Pole Store team
Posted 7 years ago
Curtain Pole Store is rated 4.8 based on 3,648 reviews
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