Curtain Pole Store Reviews

4.8 Rating 3,071 Reviews

95 %

of reviewers recommend Curtain Pole Store

4.8

Based on 3,071 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Curtain Pole Store:

Curtain Pole Store is a family run online business bringing to you a diverse range of high quality, affordable curtain poles and accessories. We pride ourselves on offering you the best prices available online for your curtain poles.

Visit Website

Phone:

0345 2577 900

Email:

sales@curtainpolestore.co.uk

Curtain Pole Store 5 star review on 7th April 2025

L Hancock

Curtain Pole Store 5 star review on 12th March 2025

A Hollis

Curtain Pole Store 5 star review on 25th February 2025

K Hood

Curtain Pole Store 5 star review on 28th January 2025

S Buck

Anonymous

Anonymous // 01/01/2019

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“Good communication, happy with product, delivered when promised”

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Posted 3 years ago

“Looks Good but difficult to install if you are bad at diy”

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Posted 3 years ago

“Good quality and lovely cour”

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Posted 3 years ago

“Great service and great price.”

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Posted 3 years ago

“product good delivery a little slow”

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Posted 3 years ago

“My curtain poles arrived on time and very pleased with them. They are the perfect colour for my bedrooms”

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Posted 3 years ago

“Very pleased with the quality and prompt delivery .”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“Very professional and really quick delivery”

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Posted 3 years ago

“Communication good at first, then a stupid, lazy courier failed to deliver. The store were extremely slow to chase, didn’t seem bothered at all, until they realised I was less than happy! I nearly cancelled the order as the second pole went missing in transit…. I couldn’t believe they were using the same courier again and not expediting the original order, using eg Royal Mail next day delivery. Less than impressed, the order finally arrived more than a week later.”

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Posted 3 years ago

Dear Judi, Thank you for your review. The order failed delivery originally as you were not home to assist the driver with directions to your house. The driver was unable to use the narrow lane due to the size of his van. You did not cooperate well with him to help have the order delivered. We then stepped in to have the order delivered to a more accessible location i.e. your workplace. However, whilst trying to organise this the pole set went out of stock (due to the high demand) and so we had to wait for the original "failed" order to be returned to us before having this resent. We were trying our best to have this resolved for you. Failed deliveries as an outcome of the customer not cooperating with the delivery company, can, unfortunately, take a little longer for us to quickly resolve. Faster replacements can be sent when an order is damaged or is faulty. Customers need to be available on the delivery days to assist courier drivers, especially if your location has restricted access. We are disappointed by your review as we did everything we could to have your order finally delivered. Kind regards, Sales team

Posted 3 years ago

“Great service from order to delivery the very next day. The product was well packaged and of really good quality Most Impressive”

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Posted 3 years ago

“Excellent pole and delivery was extremely prompt. Very good service.”

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Posted 3 years ago

“The description on the website and the sample were very helpful and the actual curtain pole was top class. Thank you!”

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Posted 3 years ago

“Very prompt delivery. Very friendly staff when speaking over the phone, just to make sure all is correct, will certainly return to Curtain pole store when necessary.”

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Posted 3 years ago

“Great curtain poles and excellent delivery and packaging Recommended!”

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Posted 3 years ago

“Product as advertised and came in a timely manner. Slightly miffed the charge for delivery was double the actual cost to Curtain Pole Store (according to the Post Office label on the package).”

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Posted 3 years ago

Dear David, Thank you for your review. We understand that some items are charged at the same price as heavier items. However, after placing the order, most customers have the postage fee halved and refunded back. If this has not already been done for you, please email us with your 5 digit order number. Kind regards, Sales team

Posted 3 years ago

“As described, seems a good product at a good price.”

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Posted 3 years ago

“Good product - good service - fast delivery”

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Posted 3 years ago

“Order arrived very promptly. Expected dates for delivery of your stock on web site were a bit erratic, but got there in the end! The pole itself is excellent and curtains pull round bends in track very smoothly.”

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Posted 3 years ago

“Purchase a curtain pole for my bay window. It’s absolutely rubbish! Cost over £100.00 and it awful. Marks on the pole. Very bulky and the Curtain doesn’t move around the track easily. Complete waste of money!”

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Posted 3 years ago

Dear Customer, Thank you for your review. You have ordered a bay pole metal pole set, not a track?. The size is 28mm and should not bulky as our 35mm. We have had no contact from you regarding this issue. The issue with rings not gliding across the pole will be caused by the incorrect ring alignment caused by your curtain. Either you have not used the correct weight curtain for this 28mm set, we advise using 11kg max, or you have not placed the hooks correctly, we advise using the top part of the curtain tab. Many reasons concerning the curtain, not the pole can cause the rings to snatch at the brackets. Please get in touch with us directly. Kind regards, Sales team

Posted 3 years ago

Curtain Pole Store is rated 4.8 based on 3,071 reviews