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Curtain Pole Store Reviews

4.8 Rating 3,071 Reviews
95 %
of reviewers recommend Curtain Pole Store
Company Reviews Product Reviews
13
 Metrics Info
4.8
Based on 3,071 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Curtain Pole Store Reviews

About Curtain Pole Store:

Curtain Pole Store is a family run online business bringing to you a diverse range of high quality, affordable curtain poles and accessories. We pride ourselves on offering you the best prices available online for your curtain poles.

Visit Website

Phone:

0345 2577 900

Email:

sales@curtainpolestore.co.uk

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Anonymous
Verified Buyer
“Excellent service”
Helpful Report
Posted 3 years ago
K Hyde
Verified Buyer
“Excellent service as usual ! I wouldn’t go anywhere else’”
Helpful Report
Posted 3 years ago
D Sutch
Verified Buyer
“Waited nearly a week for delivery of a few curtain pole rings. Delivery change seemed excessive at nearly £8”
Helpful Report
Posted 3 years ago
M Townend
Verified Buyer
“Easy to order and quick delivery.”
Helpful Report
Posted 3 years ago
J Brown
Verified Buyer
“Arrived promptly. Great quality. Excellent 👍”
Helpful Report
Posted 3 years ago
L David
Verified Buyer
“The description was actually as described on the website. Very happy with the product.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Fabulous product. Good value for money. Carefully packaged. Just what I wanted. Thrilled. Thankyou.”
Helpful Report
Posted 3 years ago
H Hartnell
Verified Buyer
“Great quality poke.”
Helpful Report
Posted 3 years ago
C Dyson
Verified Buyer
“Beautiful oak curtain pole and lovely fittings. Arrived as promised. Excellent”
Helpful Report
Posted 3 years ago
W Jakeman
Verified Buyer
“Excellent value for money”
Helpful Report
Posted 3 years ago
P Liddle
Verified Buyer
“Quick efficient service”
Helpful Report
Posted 3 years ago
J Woodrow
Verified Buyer
“Very pleased with my purchase was so easy to order and arrived within a few days”
Helpful Report
Posted 3 years ago
L Drury
Verified Buyer
“I cannot rate Curtain Pole Store highly enough. I have used them a couple of times. The first time, delivery was prompt and the quality was great. When I ordered my second purchase, the rings didn't match the pole, so I was contacted by customer service to double-check before sending. Then when our box was damaged and an item missing they couldn't have been more helpful. Fantastic brand.”
Helpful Report
Posted 3 years ago
M Tithecott
Verified Buyer
“A good quality product, just as described. Quick delivery.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“great delivery experience and superb quality”
Helpful Report
Posted 3 years ago
D Jackson
Verified Buyer
“fine, no problems, good service.”
Helpful Report
Posted 3 years ago
K Carolan
Verified Buyer
“Polite, helpful and very much on the ball in regards to customer service.”
Helpful Report
Posted 3 years ago
A Dokman
Verified Buyer
“After ordering quite a substantial amount online I needed an extra connector and was told I had to order online. The postage was more than the item! I also asked if it was possible to make an exchange on a couple of the poles and was told it was my responsibility to pay for return postage. That is substantial on such a long package and disappointing when so many companies now offer free returns of exchanges. Great products but customer service not the best.”
Helpful Report
Posted 3 years ago
Dear Amanda, Thank you for your review. Yes, unfortunately as your order was a Speedy product, the return of the order is at the customers own cost, and we do not offer a collection service at a fee of £20 for this. The terms and conditions of returns is clear on the website. We would love to offer collection at a free cost, but however, as our products are over 1m in length this is not possible. Many other larger firms offer a free return as they do not supply long products at a weight of 5kg or over as we do. You were given to option to return your order and as you decided to keep this it was done so at your own decision. The connector was sent to you as the next working day delivery, and as you placed the order online without contacting us first about a free delivery option, this was processed and sent immediately. Kind regards, Sales team
Posted 3 years ago
H Collins
Verified Buyer
“Good product and prompt delivery. Thank you.”
Helpful Report
Posted 3 years ago
C Leonard
Verified Buyer
“Fantastic service. We needed a 6ft pole for our new bifold doors and soo glad we chose Curtain pole Store. Very sturdy easy to fit & excellent delivery. Would recommend”
Curtain Pole Store 5 star review on 11th November 2021
Helpful Report
Posted 3 years ago
Curtain Pole Store is rated 4.8 based on 3,071 reviews
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