Login
Start Free Trial Are you a business?? Click Here

Curtain Pole Store Reviews

4.8 Rating 2,950 Reviews
95 %
of reviewers recommend Curtain Pole Store
Company Reviews Product Reviews
13
 Metrics Info
4.8
Based on 2,950 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Curtain Pole Store Reviews

About Curtain Pole Store:

Curtain Pole Store is a family run online business bringing to you a diverse range of high quality, affordable curtain poles and accessories. We pride ourselves on offering you the best prices available online for your curtain poles.

Visit Website

Phone:

0345 2577 900

Email:

sales@curtainpolestore.co.uk

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
E Raphael
Verified Buyer
“Excellent. Prompt delivery, really nice quality item”
Helpful Report
Posted 5 months ago
Anonymous
Verified Buyer
“The whole process was not good. Lots of items on the website that were marked as in stock were actually out of stock so we had to settle for inferior product. The delivery was supposed to be next day. The delivery company lost one of the five items no communication from them, eventually the order turned up around five or six days later so won’t be ordering from them again”
Helpful Report
Posted 5 months ago
Hello, We are sad to see this review despite our efforts in helping getting this order over to you. Sadly the courier in this case was not able to deliver the order within the 1-2 working day timeframe but as we were determined to have this order over to you, we resent the whole order and managed to get this delivered. Your original order was for a multiple number of poles (for a client coming over from Slovenia) for one length and sadly we did not have enough to deliver at your strict deadline and this is why we offered another pole set which was fully in stock. Sorry to see that regardless of our hard efforts to fulfil the order, you were not pleased with this. We tried our best to keep you in constant communication over the delivery. Please accept our sincere apology. Kind regards, Sales team
Posted 5 months ago
T Watson
Verified Buyer
“Arrived on time and was securely packed. All packing can be recycled. Exactly as we ordered”
Helpful Report
Posted 6 months ago
A Korkor
Verified Buyer
“Poles received next day even with standard shipping. They look beautiful.”
Helpful Report
Posted 6 months ago
Anonymous
Verified Buyer
“Great stuff”
Helpful Report
Posted 6 months ago
C Millington
Verified Buyer
“The pole is a lovely colour but we struggled to get a perfect join screwing the two sides together to not be seen. I feel the bits the pole sits on needs to be deeper then the top of the pole would be hidden and the join wouldn’t show.”
Helpful Report
Posted 6 months ago
T Keveren
Verified Buyer
“Poles came within a short time, great poles , look good in our new home. Thanks”
Helpful Report
Posted 6 months ago
P Smith
Verified Buyer
“Arrived in 2 days, well packaged. Product looks good and sturdy for heavy curtains.”
Helpful Report
Posted 6 months ago
T James
Verified Buyer
“Good quality product, easy to install and looks really smart.”
Helpful Report
Posted 6 months ago
Anonymous
Verified Buyer
“Great service, excellent quality item. Well packaged.”
Helpful Report
Posted 6 months ago
L Kimber
Verified Buyer
“Beautiful! High quality product.”
Helpful Report
Posted 6 months ago
T Howes
Verified Buyer
“Excellent customer service. Really good quality curtain poles at a reasonable price. We ordered 4 and would definitley order again from Curtain Pole store - we have already recommended them to family.”
Helpful Report
Posted 6 months ago
Anonymous
Verified Buyer
“Ordered some Silent Gliss tracks and unfortunately one was defective and the other was very noisy and not very smooth compared to other Silent Gliss tracks we already had. Curtain Pole Store were very helpful at dealing with the supplier and resolving the issue.”
Helpful Report
Posted 6 months ago
C Tooze
Verified Buyer
“Good quality curtain frame that was easy to install. Screws are thick so make sure to pre-drill pilot holes if screwing directly into wood, otherwise it will split.”
Helpful Report
Posted 6 months ago
D Williams
Verified Buyer
“Great service. Great product looks fantastic now fully installed”
Helpful Report
Posted 6 months ago
Anonymous
Verified Buyer
“Very good service, quality of product and price.”
Helpful Report
Posted 6 months ago
D Jones
Verified Buyer
“The pole itself I was pleased with, but the screws for the back plate did not fit so I had to use my own !”
Helpful Report
Posted 6 months ago
E Brock
Verified Buyer
“Incomplete order. No response to repeated request for replacement part. Requesting Emails sent to spam. Found by Curtain pole staff and issue sorted.”
Helpful Report
Posted 6 months ago
Dear Emma, We are sorry to hear this. Unfortunately we have not come across any email. Please can you email us at sales@curtainpolestore.co.uk and we will have the issue resolved immediately for you. Kind regards, Sales team
Posted 6 months ago
Dear Emma, Happy to hear we managed to resolve this for you :)
Posted 6 months ago
J Habib
Verified Buyer
“Excellent service, my package was lost and they immediatley sent a replacement.”
Helpful Report
Posted 6 months ago
K Alpin
Verified Buyer
“I recently ordered a longer wooden curtain pole. One of the fittings had a fault but the store acted very quickly to send me a replacement part. The pole is well made and the customer service excellent!”
Helpful Report
Posted 6 months ago
Curtain Pole Store is rated 4.8 based on 2,950 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request