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Curtain Pole Store Reviews

4.8 Rating 3,373 Reviews
95 %
of reviewers recommend Curtain Pole Store
Company Reviews Product Reviews
13
 Metrics Info
4.8
Based on 3,373 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read Curtain Pole Store Reviews

About Curtain Pole Store:

Curtain Pole Store is a family run online business bringing to you a diverse range of high quality, affordable curtain poles and accessories. We pride ourselves on offering you the best prices available online for your curtain poles.

Visit Website

Phone:

0345 2577 900

Email:

sales@curtainpolestore.co.uk

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
S Barlow
Verified Buyer
“Very nice curtain pole. Liked the way it was made, with screw-on end finials (?) and rests for the pole to be laid upon, as opposed to threading it through hoops. Pity the additional curtain rings were quite expensive to buy thoigh.”
Helpful Report
Posted 4 months ago
R Leese
Verified Buyer
“Excellent service Perfect length & easy to instal”
Helpful Report
Posted 4 months ago
A
Verified Buyer
“Good product, swift delivery”
Helpful Report
Posted 4 months ago
J Smith
Verified Buyer
“very pleased with the gray wood pole”
Helpful Report
Posted 4 months ago
P Warren
Verified Buyer
“Item delivered on time. Track is for a bay window with just 2 curtains. Rings stick on both bends in the bay window.”
Helpful Report
Posted 4 months ago
Dear Patricia, Thank you for taking the time to leave a review. We are sorry to hear that you are experiencing issues with the rings sticking on the bends of the bay window track. We would have appreciated an email from you so we could help resolve this issue directly. The rings can sometimes get stuck if the curtain weight is too heavy for the track, or if the hooks are not positioned on the highest part of the curtain tab. Please ensure the hooks are placed correctly, as this will allow the rings to flow better around the bends. Best regards, Curtain Pole Store
Posted 4 months ago
A
Verified Buyer
“Elegant and Stylish”
Helpful Report
Posted 4 months ago
K Elphick
Verified Buyer
“Fast delivery of a really good quality curtain pole - will definitely be ordering more”
Helpful Report
Posted 4 months ago
A
Verified Buyer
“I've ordered from Curtain Pole Store twice, and both times I've had a great experience, customer service responded super quickly and clearly when I had a question, my order arrived only a day or two after placement, and was just as advertised at a very reasonable price.”
Helpful Report
Posted 4 months ago
A Dunnett
Verified Buyer
“Everything was excellent quality and fitted exactly as per instructions. The only area this company struggles with is the website, not easy to find matching accessories to go with the particular pole selected.”
Helpful Report
Posted 4 months ago
K Taylor
Verified Buyer
“Great pole, very quick delivery”
Helpful Report
Posted 4 months ago
A
Verified Buyer
“On point. On size and On time.”
Helpful Report
Posted 4 months ago
S Bowen
Verified Buyer
“A good choice of products. I am very happy with the quality of the product. The packaging was robust which meant that the product was delivered in perfect condition.”
Helpful Report
Posted 4 months ago
A Ramadan
Verified Buyer
“They don't answer the phone. Not much point having a number really, probably just there for Google. Product clearly wasn't designed to bend both ways. Didn't work. Had to remove cord and use as a standard rail in the end. Disappointing.”
Helpful Report
Posted 4 months ago
Dear Arif, We are sorry to read your recent review. Regarding the issue with contacting us, our phone line clearly advises customers to send an email for all inquiries. Since we have no record of an email attempt from you, we apologize that you may have misunderstood the instructions provided via our phone system. As for the track, we want to clarify that this product is not designed to bend in both directions, nor is it advertised as such on our website. If you would like to discuss this further, please respond to this email address (sales@curtainpolestore.co.uk) with more details regarding the specific track you purchased (Order ID 123191). Sincerely, Curtain Pole Store
Posted 4 months ago
P Bakewell
Verified Buyer
“Ordering was easy, quick delivery and the poles are very nice.”
Helpful Report
Posted 4 months ago
A Morris
Verified Buyer
“Prompt and helpful service and responses to questions, as well as a beautiful sturdy pole.”
Helpful Report
Posted 4 months ago
K Humberstone
Verified Buyer
“Not impressed with the operation of the pole. The D rings do not glide over the brackets as stated, and tend to fall off when going over them. The plastic linings sometimes come off as a result and a few of them have broken! Not a great design.”
Helpful Report
Posted 4 months ago
D Senghani
Verified Buyer
“The end stops don’t work. Had to order closed c-rings to help.”
Helpful Report
Posted 4 months ago
Dear Dhiresh, Thank you for taking the time to leave a review. We are sorry to hear that you experienced difficulty with the end stops and felt you needed to order closed C-rings. We understand your frustration. We want to confirm that when the end stops are installed correctly, following the instructions and placing them as outlined in the image we provided, they should work effectively. We regret that our guidance may not have been clear enough for your installation. If you would like further assistance, please contact us directly. Sincerely, Curtain Pole Store
Posted 4 months ago
A
Verified Buyer
“Excellent product and received very quickly”
Helpful Report
Posted 4 months ago
A
Verified Buyer
“Curtain poles look great, lovely quality and colour”
Curtain Pole Store 5 star review on 14th November 2025
Helpful Report
Posted 4 months ago
A
Verified Buyer
“Well packaged and informed of delivery day . Beautiful cream pole . Easy to put up .”
Helpful Report
Posted 4 months ago
Curtain Pole Store is rated 4.8 based on 3,373 reviews
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