Curtain Pole Store Reviews

4.8 Rating 3,553 Reviews

95 %

of reviewers recommend Curtain Pole Store

4.8

Based on 3,553 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Curtain Pole Store:

Curtain Pole Store is a family run online business bringing to you a diverse range of high quality, affordable curtain poles and accessories. We pride ourselves on offering you the best prices available online for your curtain poles.

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Email:

sales@curtainpolestore.co.uk

Curtain Pole Store 5 star review on 31st August 2025

J Mason

Curtain Pole Store 5 star review on 7th May 2025

G Haycock

Anonymous

Anonymous // 01/01/2019

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“Product exactly as described. On line help gave accurate advise and competitively priced.. quick delivery”

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Posted 3 weeks ago

“Curtain rail bracket was as ordered, but there was a delivery issue and it wasn’t dealt with very well by Curtain Pole Store. The delivery company (DX) clearly lost the item, but it felt like blame was put on the customer. Paid £7.95 for next day delivery. Lots of phone calls and emails later the newly despatched item was delivered next day by Royal Mail, but 10 days after order placed. No refund for delivery costs.”

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Posted 3 weeks ago

Thank you for your review. We are sorry that you were disappointed with the delivery experience, but we would like to provide some additional context. We were first contacted regarding the missing parcel approximately five days after the expected delivery date. As soon as we were made aware, we investigated the matter with DX, who provided us with photographic delivery evidence. You advised us that you did not recognise the location shown in the photograph, so we acted on this information and immediately arranged for a replacement item to be sent to you via Royal Mail on a next working day service. We are sorry if our questions during the investigation made you feel that you were being blamed. This was certainly not our intention. When a courier records an order as delivered and provides photographic evidence, we have to establish what has happened before we can determine the appropriate resolution. Although we appreciate that the overall time from placing your original order to receiving the replacement was longer than expected, once the issue was reported to us, we acted promptly and covered the cost of sending a replacement, which was successfully delivered. We appreciate your feedback and are pleased that the bracket itself was as ordered. We are sorry that the courier issue affected your overall experience with us. Curtain Pole Store

Posted 3 weeks ago

“Good range and service”

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Posted 3 weeks ago

“I must admit I was a bit apprehensive about ordering online, but I have been so pleased with my order! Everything came well wrapped and packed and was in perfect condition. My poles were put up the next day, and look amazing - they were easy to fit, and look extremely elegant. Very impressed!”

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Posted 3 weeks ago

“The curtain poles we ordered came very quickly, were of good quality and look very nice put up.”

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Posted 3 weeks ago

“They stocked the rail I was looking for while many other businesses did not. Prompt delivery by a good transport company. I am happy with their service”

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Posted 3 weeks ago

“Delivery very good and rail as discribed.”

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Posted 3 weeks ago

“After not receiving my parcels from the carrier and one seemingly gone missing, the other returned to sender. The Curtain Pole Store contacted me and swiftly dispatched a second parcel which duly arrived. They then checked with me to confirm my receipt. Thank you for your professional handling of the situation.”

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Posted 4 weeks ago

“Very responsive, poles arrived very quickly and exactly as described”

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Posted 4 weeks ago

“Love the product well packed and delivered quickly as promised”

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Posted 4 weeks ago

“Absolutely love this pole. Dont know why I didnt buy it years ago. A much more pleasant sound opening and closing than the old metal bar and rings; like finger nails down a chalk board. Aesthetically it looks gorgeous, lovely quality. Quick despatch and well packed for protection.”

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Posted 4 weeks ago

“Really easy company to deal with and love my purchase. Highly recommend.”

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Posted 1 month ago

“Very helpful phone conversation with the team before making a purchase. Delivery was a day late but that was due to the carrier. Excellent packaging, great product easy to fit and exactly what we wanted.”

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Posted 1 month ago

“Great quality poles and attachments. Very easy to attach to the wall and will buy more for upstairs”

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Posted 1 month ago

“Ordering and delivery quick and efficient. Great track in the gold runs really smoothly.”

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Posted 1 month ago

“Great service”

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Posted 1 month ago

“Very good product delivered on time. Top quality.”

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Posted 1 month ago

“Dissappointed my 180cm curtain pole only came with only 28 loop retainers. On a curtain pole this lnegth there should be 32 or spares provided. When getting intouch with them by chat about this issue I did not recive any reply.”

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Posted 1 month ago

Hi James, Thank you for your review. Your 180cm track is correct with 28 gliders included. If you require additional gliders, they can be purchased separately, and we would be happy to supply them for you. Please get in touch with your order number if you would like to arrange this. Regarding our online chat, it may not always respond immediately, but our team will always follow up via email if you provide your contact information. Best regards, Curtain Pole Store

Posted 1 month ago

“Excellent quality fittings, delighted with the finish and looking forward to seeing them hung with curtains.”

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Posted 1 month ago

“I'm pleased wit hthe curtain rail I ordered, it was well packaged and delivered in just a couple of days. Will come back if I need any more!”

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Posted 1 month ago

Curtain Pole Store is rated 4.8 based on 3,553 reviews