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Curtain Pole Store Reviews

4.8 Rating 3,502 Reviews
95 %
of reviewers recommend Curtain Pole Store
4.8
Based on 3,502 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Curtain Pole Store Reviews

About Curtain Pole Store:

Curtain Pole Store is a family run online business bringing to you a diverse range of high quality, affordable curtain poles and accessories. We pride ourselves on offering you the best prices available online for your curtain poles.

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Email:

sales@curtainpolestore.co.uk

Very quick delivery of order. High quality product - looks and feels expensive (but actually very reasonably priced). Easy to assemble and install. Its a nice touch that the brass end pieces are individually wrapped in a cloth bag with a hand tied bow.
Helpful Report
Posted 1 month ago
The pole is not as sturdy as I expected. Disappointed with the quality. One of the rings was damaged
Helpful Report
Posted 1 month ago
Dear Carolyn, Thank you for your review. We are sorry to hear about your experience. The 210cm, 35mm diameter pole is a single-piece unit that is supplied with two brackets; however, if your curtains exceed the recommended weight, a third bracket is advised to ensure it remains sturdy. Regarding the damaged ring, we would be happy to provide a replacement for you. Please email with a photo of the damaged item so that we can assist you further. Best regards, Curtain Pole Store
Posted 1 month ago
Very happy with our curtain tracks. Order delivered very quickly and excellent quality too.
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Posted 1 month ago
Very helpful, customer service nice phone call followed by an email. Curtain rail good quality, fitted easily Worth looking at.
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Posted 1 month ago
Difficulty in first delivery but okay later.
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Posted 1 month ago
Dear Barry, We are sorry to hear that you have not received your items. Could you please clarify if you have already emailed us regarding this issue? If not, please let us know so we can investigate the non-delivery with the courier and resolve this for you. Best regards, Curtain Pole Store
Posted 1 month ago
Very good quality. Easy to install. Looks perfect
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Posted 1 month ago
The delivery was fine and the pole is now in place . Working okay so happy. As expected.
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Posted 1 month ago
The delivery was prompt, safely packaged and as advertised st a reasonable price.
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Posted 1 month ago
fast and effecient service
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Posted 2 months ago
Super fast dispatch and delivery. There was a slight issue with a faulty fixing plate but Curtain Pole Store were very responsive and helpful. They sent out a replacement bracket at no cost the next day. I'd 100% use them in the future for more curtain poles and accessories!
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Posted 2 months ago
Quality and service was brilliant.
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Posted 2 months ago
Solid, smart and good value.
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Posted 2 months ago
Quality product
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Posted 2 months ago
deliverd what was ordered and satisfied
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Posted 2 months ago
A beautiful curtain pole, well packaged and delivered very quickly, thank you
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Posted 2 months ago
Excellent company to deal with. Had an issue with a curtain track (not their fault) rang the company and they resolved it quickly. Great customer servicewould definitely recommend
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Posted 2 months ago
The look is good, but the brackets do not allow the curtains to open and close easily, We have tried everythig to get these to glide easily but the passing rings do not work efficiantly. very disapointed with the bay window curtain pole. Any top tips welcome Thanks
Helpful Report
Posted 2 months ago
Dear Nellie, We appreciate your feedback, though we would have welcomed the opportunity to address these concerns with you directly before a review was posted. To help us resolve the issue with your bay window curtain pole, please contact us directly with your order number. There are several reasons why passing rings may not glide smoothly, and we would like to gather more information to determine the cause and provide a solution. We look forward to hearing from you so we can assist further. Kind regards, Sales Team Curtain Pole Store
Posted 2 months ago
Excellent value and helpful prompt delivery
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Posted 2 months ago
Excellent service, quick delivery and great quality Thankyou
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Posted 2 months ago
I was very pleased to find similar curtain tracks on the Curtain Pole Store to those purchased at John Lewis 10 years ago and now discontinued by them. This made fitting very easy as the previous fixings could be used. The only difference from the John Lewis ones is plastic, rather than aluminium, runners. Time will tell how they will last. The service was impeccable. I ordered three tracks late one afternoon, one arrived the following morning, the other two the second day after ordering. As the order had been split during transit, I contacted the help desk via email. A response was received within minutes.
Helpful Report
Posted 2 months ago
Curtain Pole Store is rated 4.8 based on 3,502 reviews