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Curtain Pole Store Reviews

4.8 Rating 3,263 Reviews
95 %
of reviewers recommend Curtain Pole Store
Company Reviews Product Reviews
13
 Metrics Info
4.8
Based on 3,263 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Curtain Pole Store Reviews

About Curtain Pole Store:

Curtain Pole Store is a family run online business bringing to you a diverse range of high quality, affordable curtain poles and accessories. We pride ourselves on offering you the best prices available online for your curtain poles.

Visit Website

Phone:

0345 2577 900

Email:

sales@curtainpolestore.co.uk

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
C Irving
Verified Buyer
“Good prices and issues solved quickly, many thanks!”
Helpful Report
Posted 5 years ago
A
Verified Buyer
“Online descriptions were very good and understandable, particularly the bracket measurements etc. However the price of extra rings for the purchased curtain pole were I think excessive. It was almost worth buying another complete, but shorter, pole kit and discarding the actual pole!”
Helpful Report
Posted 5 years ago
A
Verified Reviewer
“Delivered in the shed. By a cheap courier and won’t refund for this. Then wonder why you are annoyed when they accuse you of receiving an order They couldn’t be bothered to deliver properly. Customer service no help what so ever. Not worth it, if your order goes array they do absolutely nothing.”
Helpful Report
Posted 5 years ago
Hello Rose, I do not usually respond personally to reviews, but feel that in your case I have to as customers need to know the type of customer we were dealing with. This customer used bad language throughout her emails to me and at no point showed any respect despite me trying hard to help her. The courier named DX delivered the order to her shed. We accepted that this was of inconvenience as the driver did not leave a card. However, despite me trying relentlessly to find out what had happened to this customers order, she endlessly emailed me with aggressive language. At no point did this customer remain calm and allow me to find out from the courier what had happened to her order. The courier emailed within an hour to inform that her order was left in the shed and the customer had been contacted by phone to inform of the situation. The courier has apologised for the drivers action and we have asked them to look into this matter as no driver should leave any orders without the consent of customers. The problem we had with Rose was her poor language and inappropriate behavior throughout this ordeal, which unfortunately lasted over 21 emails. We will not publish the emails on here but do advise that any customer who feels that any sales representative should be spoken to in an aggressive way, will not be tolerated. Despite Rose's inappropriate behavior, we remained professional and solved her query within 4 hours. No further contact has been kindly requested from Rose. Kind regards, Manny
Posted 5 years ago
T Combes
Verified Buyer
“Second one bought, very happy with quality and service”
Helpful Report
Posted 5 years ago
N Sellers
Verified Buyer
“Speedy delivery. Good quality poles for a good price.”
Helpful Report
Posted 5 years ago
R Riches
Verified Buyer
“Service and quality was good but the pole arrived broken at one end hence one star less. The package had been squashed so perhaps more protective packaging would be good?”
Helpful Report
Posted 5 years ago
H Maddison
Verified Buyer
“Great product at a great price would defiantly buy again”
Helpful Report
Posted 5 years ago
S Bentley
Verified Buyer
“Item as described, very quick service, will certainly shop there again”
Helpful Report
Posted 5 years ago
A
Verified Buyer
“Prompt service, good website. Pole just what was needed and at a good price.”
Helpful Report
Posted 5 years ago
A
Verified Buyer
“Good quality product. Well packaged and arrived on time.”
Helpful Report
Posted 5 years ago
A
Verified Buyer
“Great pole but no brackets were delivered with it. E mails and phone calls got no response so we purchased the brackets from another seller.”
Helpful Report
Posted 5 years ago
A
Verified Buyer
“Very efficient and helpful. High quality product”
Helpful Report
Posted 5 years ago
C Nelson
Verified Buyer
“Good sturdy product at a reasonable price. Supplied with all the brackets and rings.”
Helpful Report
Posted 5 years ago
G Fowler
Verified Buyer
“Fantastic service - delivered in under 24 hours! Good quality curtain poles with all fittings, all very well packed. Excellent”
Helpful Report
Posted 5 years ago
A
Verified Buyer
“Goods as ordered arrived early did the job”
Helpful Report
Posted 5 years ago
J Woolls
Verified Buyer
“Excellent service, v prompt delivery”
Helpful Report
Posted 5 years ago
M Heap
Verified Buyer
“Good price and quick service”
Helpful Report
Posted 5 years ago
A
Verified Buyer
“Simple to order and pay, delivery speedy! Excellent, thank you!”
Helpful Report
Posted 5 years ago
A
Verified Buyer
“Poles arrived quickly & are as described. No issues putting up.”
Helpful Report
Posted 5 years ago
L Hatcher
Verified Buyer
“1st rate service and prompt delivery. Great customer services to rectify delivery mishap.”
Helpful Report
Posted 5 years ago
Curtain Pole Store is rated 4.8 based on 3,263 reviews
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