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Curtain Pole Store Reviews

4.8 Rating 3,377 Reviews
95 %
of reviewers recommend Curtain Pole Store
4.8
Based on 3,377 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read Curtain Pole Store Reviews

About Curtain Pole Store:

Curtain Pole Store is a family run online business bringing to you a diverse range of high quality, affordable curtain poles and accessories. We pride ourselves on offering you the best prices available online for your curtain poles.

Visit Website

Phone:

0345 2577 900

Email:

sales@curtainpolestore.co.uk

Excellent service - not the first time I have used Curtain Pole Store and I will definitely order from them again..
Helpful Report
Posted 2 years ago
The poles were very scratched and had dents in them when they arrived, although they were well packed
Helpful Report
Posted 2 years ago
Dear Christine, We are sorry to hear about this. As we have had no email to advise us of this issue, we have been unable to assist. Products should not be received in poor condition, and if they are, we replace them immediately. You have had the order since 14th April and with today being 28th April, we are disappointed that you have not made contact directly with us. Kind regards, Sales team
Posted 2 years ago
Good service, however the pole had a slight bend in the middle. As this was possibly due to transportation . I will give the company the benefit of the doubt
Helpful Report
Posted 2 years ago
Dear Ruth, Thank you for your review. It disappoints us that you have not emailed us about this issue as a replacement would have been immediately issued. Your order was delivered on the 12th of April. Please email sales@curtainpolestore.co.uk with your 5-digit order and an image of the bent pole. This will be dealt with quickly. Kind regards, Sales team
Posted 2 years ago
The pole and supports are good quality. The only reason that I haven't given a top rating is that I had to order the fixing screws separately as they are not included.
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Posted 2 years ago
Quality product but a bit pricey
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Posted 2 years ago
Great service and quick delivery
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Posted 2 years ago
Very pleased with the quality of the curtain pole I ordered and was surprised it arrived the next day! Very efficient.
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Posted 3 years ago
Moving into a new home recently we were keen to change over from the existing "economy" metal poles to more substantial wooden poles of high quality and stylish appearance. We found the ideal product at the Curtain Pole Store. Prior to purchasing, I called the store and the staff were very helpful with regard to sizing and fitting. The poles arrived the very next day, well packed in a secure heavy-duty tube. Fitting the pole was very easy and we were delighted with the end-result. So much so that we are just about to replace all of the other remaining poles and will certainly be placing the order with the Curtain Pole Store.
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Posted 3 years ago
Very happy with purchase and delivery. No issues at all.
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Posted 3 years ago
Seems good quality and pleased with end result but would have liked more detailed instructions for installation (for bay window).
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Posted 3 years ago
Dear Jacqui, Thank you for your review. Our fitting guides are online. We have gone paperless now with our bay guides. Kindes regards, Sales team
Posted 3 years ago
Exactly as shown in the images, quick delivery.
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Posted 3 years ago
Fast and efficiently delivered. Good value.
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Posted 3 years ago
fast delivery, exactly what i ordered came
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Posted 3 years ago
Excellent and polite service. First sample sent for was lost in the post, so another was sent quickly. Then ordered the pole which was perfect
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Posted 3 years ago
Very nice pole. Delivery very quick.
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Posted 3 years ago
One pole was slightly bent but with a bit of tweaking when putting up, we managed to avoid it being obvious. Excellent customer service when I queried delivery hiccup
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Posted 3 years ago
A prompt service
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Posted 3 years ago
Good product, delivered on time
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Posted 3 years ago
Just what we wanted delivered quickly
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Posted 3 years ago
At a reasonable price samples were available to check the colour of the curtain poles in the range of colours of interest which was absolutely brilliant and the resulting purchase was very well packaged. However, the wooden pole itself was not straight and the double ended joining screw to attach a finial at one end of the pole was inserted off centre and skewed so it required repositioning before a finial could be properly attached. Overall the service offered including the prompt delivery of the samples also finally the complete curtain pole order was excellent but the curtain pole itself lacked in quality.
Helpful Report
Posted 3 years ago
Dear Andre, Thank you for taking the time to write this review. We are sorry to hear about your experience with the Woodline pole set at 180cm priced £42.99. Had you informed us by email we could have assisted by offering a new pole. The product in your order is one of entry level poles and if not installed correctly you may experience unwanted problems. Feel free to email us so we can discuss this further. Kindest regards, Sales team
Posted 3 years ago
Curtain Pole Store is rated 4.8 based on 3,377 reviews