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Curtain Pole Store Reviews

4.8 Rating 2,954 Reviews
95 %
of reviewers recommend Curtain Pole Store
Company Reviews Product Reviews
13
 Metrics Info
4.8
Based on 2,954 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Curtain Pole Store Reviews

About Curtain Pole Store:

Curtain Pole Store is a family run online business bringing to you a diverse range of high quality, affordable curtain poles and accessories. We pride ourselves on offering you the best prices available online for your curtain poles.

Visit Website

Phone:

0345 2577 900

Email:

sales@curtainpolestore.co.uk

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
A Baldwin
Verified Buyer
“Great pole and good delivery and choice of poles.”
Helpful Report
Posted 2 years ago
H Death
Verified Buyer
“STILL AWAITING DELIVERY NOBODY ANSWERS THE PHONE”
Helpful Report
Posted 2 years ago
Dear Harvey, The order has been noted as delivered on the 25th of November. As there has been no email or voicemail message left by you, this non-delivery was not pricked up until now after your review. We kindly request that customers allow us time to fully investigate their claims before issuing a review. We can now see that today you have emailed in after rating us, we will now look into this for you. Kind regards, Manny
Posted 2 years ago
R Morgan
Verified Buyer
“Great service - speedy delivery and very happy with our new, stylish curtain pole!”
Helpful Report
Posted 2 years ago
M Nelson
Verified Buyer
“Good communication, happy with product, delivered when promised”
Helpful Report
Posted 2 years ago
R Hill
Verified Buyer
“Looks Good but difficult to install if you are bad at diy”
Helpful Report
Posted 2 years ago
J Alcock
Verified Buyer
“Good quality and lovely cour”
Helpful Report
Posted 2 years ago
H Forrester
Verified Buyer
“Great service and great price.”
Helpful Report
Posted 2 years ago
M Stead
Verified Buyer
“product good delivery a little slow”
Helpful Report
Posted 2 years ago
A Pires
Verified Buyer
“My curtain poles arrived on time and very pleased with them. They are the perfect colour for my bedrooms”
Helpful Report
Posted 2 years ago
D Caine
Verified Buyer
“Very pleased with the quality and prompt delivery .”
Helpful Report
Posted 2 years ago
G Winter
Verified Buyer
“Excellent service”
Helpful Report
Posted 2 years ago
T Moore
Verified Buyer
“Very professional and really quick delivery”
Helpful Report
Posted 2 years ago
J Beverley
Verified Buyer
“Communication good at first, then a stupid, lazy courier failed to deliver. The store were extremely slow to chase, didn’t seem bothered at all, until they realised I was less than happy! I nearly cancelled the order as the second pole went missing in transit…. I couldn’t believe they were using the same courier again and not expediting the original order, using eg Royal Mail next day delivery. Less than impressed, the order finally arrived more than a week later.”
Helpful Report
Posted 2 years ago
Dear Judi, Thank you for your review. The order failed delivery originally as you were not home to assist the driver with directions to your house. The driver was unable to use the narrow lane due to the size of his van. You did not cooperate well with him to help have the order delivered. We then stepped in to have the order delivered to a more accessible location i.e. your workplace. However, whilst trying to organise this the pole set went out of stock (due to the high demand) and so we had to wait for the original "failed" order to be returned to us before having this resent. We were trying our best to have this resolved for you. Failed deliveries as an outcome of the customer not cooperating with the delivery company, can, unfortunately, take a little longer for us to quickly resolve. Faster replacements can be sent when an order is damaged or is faulty. Customers need to be available on the delivery days to assist courier drivers, especially if your location has restricted access. We are disappointed by your review as we did everything we could to have your order finally delivered. Kind regards, Sales team
Posted 2 years ago
D Scorer
Verified Buyer
“Great service from order to delivery the very next day. The product was well packaged and of really good quality Most Impressive”
Helpful Report
Posted 2 years ago
A Corcoran
Verified Buyer
“Excellent pole and delivery was extremely prompt. Very good service.”
Helpful Report
Posted 2 years ago
J Steele
Verified Buyer
“The description on the website and the sample were very helpful and the actual curtain pole was top class. Thank you!”
Helpful Report
Posted 2 years ago
M Lynch
Verified Buyer
“Very prompt delivery. Very friendly staff when speaking over the phone, just to make sure all is correct, will certainly return to Curtain pole store when necessary.”
Helpful Report
Posted 2 years ago
E Newton
Verified Buyer
“Great curtain poles and excellent delivery and packaging Recommended!”
Helpful Report
Posted 2 years ago
D Garnett
Verified Buyer
“Product as advertised and came in a timely manner. Slightly miffed the charge for delivery was double the actual cost to Curtain Pole Store (according to the Post Office label on the package).”
Helpful Report
Posted 2 years ago
Dear David, Thank you for your review. We understand that some items are charged at the same price as heavier items. However, after placing the order, most customers have the postage fee halved and refunded back. If this has not already been done for you, please email us with your 5 digit order number. Kind regards, Sales team
Posted 2 years ago
Anonymous
Verified Buyer
“As described, seems a good product at a good price.”
Helpful Report
Posted 2 years ago
Curtain Pole Store is rated 4.8 based on 2,954 reviews
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