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Curtain Pole Store Reviews

4.8 Rating 3,647 Reviews
95 %
of reviewers recommend Curtain Pole Store
4.8
Based on 3,647 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Curtain Pole Store Reviews

About Curtain Pole Store:

Curtain Pole Store is a family run online business bringing to you a diverse range of high quality, affordable curtain poles and accessories. We pride ourselves on offering you the best prices available online for your curtain poles.

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Email:

sales@curtainpolestore.co.uk

“Quick service, good quality pole, overall very happy”
Helpful Report
Posted 5 years ago
“Ordered by 3pm, delivered here by 10.30am the next day, exactly the poles we wanted and amazed at the order speed.”
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Posted 5 years ago
“Great poles . Easy to fit .”
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Posted 5 years ago
“Very pleased with the curtain poles I purchased from you.”
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Posted 5 years ago
“Ordered a satin silver curtain pole for bay window which I got and then few days later received the fittings which were all antique brass and recieved the wall fitting rather than the ordered ceiling fixtures.”
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Posted 5 years ago
Dear Anonymous, Thank you for your review. After checking your order number, I can see that your order was sent incorrectly due to a picking error. We apologise for this and have already collected your order for a full refund. The brackets sold in the Speedy bay window kits are not advertised as ceiling fixed. They are all wall fixed brackets. Kind regards, Sales team
Posted 5 years ago
“Pole arrived quickly (although the box looked like they had used it as a canoe to get here). Guide was provided on the website. Advised about 2 hours to fit correctly but took significantly less than that even for a DIY novice. Looks really professional when fitted and despite our bay window being quite large, the pole was sufficient and the was extra left over just in case. A little bit more expensive than some out there but definitely worth the money”
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Posted 5 years ago
“Excellent service. Very quick delivery. Lovely purchase”
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Posted 5 years ago
“We ordered a chrome bay pole from The Curtain Pole Store. It arrived quickly and is very good quality and a reasonable price. It was easy to put up and looks really good.”
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Posted 5 years ago
“Good quality item.”
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Posted 5 years ago
“Bought this for my dad's living room with a semi-bay. It's well made and looks great.”
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Posted 5 years ago
“Exactly as ordered, very study. Easy to fit.”
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Posted 5 years ago
“Absolutely love my new curtain pole. The antique brass colour is lovely and looks high quality. I also love the finials, they look great with my new curtains.”
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Posted 5 years ago
“Great quality, fast delivery…would use then again.”
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Posted 5 years ago
“Very good customer service. Double checked with me that I had the right size before dispatching, as I was only ordering curtain rings. Good price and product.”
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Posted 5 years ago
“Excellent service.”
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Posted 5 years ago
“Ordering was very easy and simple to do.”
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Posted 5 years ago
“The curtain poles came with no instructions at all. Normally you expect to get at least a simple sheet. E.g. bay window poles come with different brackets for end and middle but not obvious at all without any instructions. No screws were included with the brackets which is odd and inconvenient. Attempts to contact the store by telephone fail most of the time when no one is available or they cannot be bothered to answer for some reason. But person was helpful answering questions.”
Helpful Report
Posted 5 years ago
Hello Timothy, Thank you for your review. I am sorry to hear that you have tried to contact us by phone. The phone lines can become increasingly busy these days, and so we ask that you email in instead. That way you are guaranteed a response within 2 hours during the working day!. As your order was for a Speedy pole kit, these kits are made up and so the screws and wall plugs are posted separately. If you did not receive these, the best form of contact is via email. As we have had no contact form you it was assumed that you had received these. The fitting guide is on our website to help the environment against from not sending out paper copies. We hope you can appreciate this. Had we had some form of communication form you, we could have assisted you immediately with the fitting guide. Kind regards, Manny
Posted 5 years ago
“great service and product excellent.”
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Posted 5 years ago
“The pole arrived on time and in good condition. Really pleased with the quality.”
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Posted 5 years ago
“Bought a pole a few years ago. I was so happy with it I knew I had to get new one from them. 10/10 would recommend.”
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Posted 5 years ago
Curtain Pole Store is rated 4.8 based on 3,647 reviews