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Curtain Pole Store Reviews

4.8 Rating 3,261 Reviews
95 %
of reviewers recommend Curtain Pole Store
Company Reviews Product Reviews
13
 Metrics Info
4.8
Based on 3,261 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Curtain Pole Store Reviews

About Curtain Pole Store:

Curtain Pole Store is a family run online business bringing to you a diverse range of high quality, affordable curtain poles and accessories. We pride ourselves on offering you the best prices available online for your curtain poles.

Visit Website

Phone:

0345 2577 900

Email:

sales@curtainpolestore.co.uk

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
P Grout
Verified Buyer
“Next day delivery and well packaged. Very happy with service”
Helpful Report
Posted 5 years ago
J Swift
Verified Buyer
“The customer service operator I spoke to was so helpful and poles arrived quickly and they are beautiful.”
Helpful Report
Posted 5 years ago
A
Verified Buyer
“It looks good but doesn’t work! Our curtains do not slide over or round the corner the only way we can close our curtains is with a ladder from the top and moving the rings by hand”
Helpful Report
Posted 5 years ago
D Halloran
Verified Buyer
“I got exactly what i ordered packing was excellent would recommend any time”
Helpful Report
Posted 5 years ago
A Barlow
Verified Buyer
“Excellent product delivered swiftly after brief telephone conversation. Personal service, highly recommended.”
Helpful Report
Posted 5 years ago
A
Verified Buyer
“Item delivered the next day. Excellent quality”
Helpful Report
Posted 5 years ago
D Dickerson
Verified Buyer
“I ordered at 4:30pm and the rails arrived the next day! Absolutely delighted with the new rails, so much better than the pvc rails we had that occasionally fell down on us. One of the rails was damaged in transit and there was no hesitation in replacing it by the company. Excellent product and service.”
Helpful Report
Posted 5 years ago
E Wrighton
Verified Buyer
“Pole arrived in good time and was excellent quality. Love it! Thank you for great service”
Helpful Report
Posted 5 years ago
J O’Galligan
Verified Buyer
“Great communication, fantastic pole, very elegant looking.”
Curtain Pole Store 5 star review on 11th November 2020
Helpful Report
Posted 5 years ago
B Murphy
Verified Buyer
“Poor quality plastic fittings to hold the poles together I had to improvise by adding washers to make stronger Very expensive purchase but lacking quality”
Helpful Report
Posted 5 years ago
Hello Brian, I am sorry to hear that you have experienced problems with your Swish bay window. We have received no communication from you to inform us of the issue which we could have easily replaced for you. Please email us if you wish to have this matter resolved. Kind regards, Curtain Pole Store
Posted 5 years ago
P Reynolds
Verified Buyer
“efficient and prompt delivery”
Helpful Report
Posted 5 years ago
S Sayer
Verified Buyer
“We were very happy with our purchase from the Curtain Pole Store, it arrived with no problems and is very good quality.”
Helpful Report
Posted 5 years ago
K Smith
Verified Buyer
“I have only given one star because I have tried several times by phone and emails and have had no reply there were bits missing from the curtain pole that I had to go out and buy, also I am trying to purchase additional parts but can’t contact anyone,”
Helpful Report
Posted 5 years ago
Hello Kim, I am sorry that you feel a 1 star is appropriate for us. If you have emailed in this morning, we will aim to respond within 3 hours. The same will apply with voicemail messages. I am sorry if you are unable to wait for us to respond . We have experienced a high volume of orders and queries and we will do our best to get through these as quickly as possible. Please can you allow us the time to respond to your query. We have asked you to revise this review in response to our email to your query. Only 1 voicemail message and email has been picked up from you since this morning. Kind regards, Curtain Pole Store
Posted 5 years ago
A
Verified Buyer
“Excellent Service, prompt delivery”
Helpful Report
Posted 5 years ago
E Weeks
Verified Buyer
“Nice quality. Looking good.”
Helpful Report
Posted 5 years ago
A Amey-Jones
Verified Buyer
“Pleased with service received. Curtain pole came on time as expected, very well packaged. Pleased with the product and the price.”
Helpful Report
Posted 5 years ago
G Griffiths
Verified Buyer
“Product was delivered on time intact and exactly as stated. What more could you ask for.”
Helpful Report
Posted 5 years ago
D Lowe
Verified Buyer
“Great service. Prompt delivery description / colour as per website. Trusted company as I’d never used them before.”
Helpful Report
Posted 5 years ago
A
Verified Buyer
“Quality product, very reasonably priced with super quick delivery.”
Helpful Report
Posted 5 years ago
D Waller
Verified Buyer
“The service and delivery was very good and prompt. My only concern is that I ordered a 35mm wooden pole in French Grey and the paint chipped quite easily when it was installed, we also had ordered 28mm pole the same and that was perfect. I was wondering if we could get a touch up paint? Apart from this they look really good.”
Helpful Report
Posted 5 years ago
Curtain Pole Store is rated 4.8 based on 3,261 reviews
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