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Curtain Pole Store Reviews

4.8 Rating 3,647 Reviews
95 %
of reviewers recommend Curtain Pole Store
Company Reviews Product Reviews
13
 Metrics Info
4.8
Based on 3,647 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Curtain Pole Store Reviews

About Curtain Pole Store:

Curtain Pole Store is a family run online business bringing to you a diverse range of high quality, affordable curtain poles and accessories. We pride ourselves on offering you the best prices available online for your curtain poles.

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Email:

sales@curtainpolestore.co.uk

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
A
Verified Buyer
“I received my order within a few days of ordering, my order was missing one of the finials which was disappointing but after contacting them rest of order sent through within couple of days otherwise would have been 5 stars, very happy with product.”
Helpful Report
Posted 5 years ago
A
Verified Buyer
“Nice strong pole, nice finials. Excellent delivery”
Helpful Report
Posted 5 years ago
F Boyd
Verified Buyer
“Curtain poles are of very good quality and service from curtain pole store has been excellent.”
Helpful Report
Posted 5 years ago
S Mills
Verified Buyer
“Fast delivery all present, correct and in good condition”
Helpful Report
Posted 5 years ago
A
Verified Buyer
“Very efficient and quick delivery, well packaged and competitively priced poles.”
Helpful Report
Posted 5 years ago
N Rushworth
Verified Buyer
“Excellent service quick delivery and great updates.”
Helpful Report
Posted 5 years ago
M Taylor
Verified Buyer
“Good value, prompt delivery and very happy with the quality”
Helpful Report
Posted 5 years ago
A
Verified Buyer
“Easy to view online and order. Good communication. Fabulous product.”
Helpful Report
Posted 5 years ago
T Ellis
Verified Buyer
“Customer service was excellent along with the delivery, unfortunately the first pole arrived damaged from the courier but after calling immediately, they had sent another which I received the next day, that also came damaged again from the courier but curtain poles direct were brilliant, I swapped the poles between the boxes so ended up with a good pole, the poles are beautiful and the customer service is brilliant, i would definitely use them again.”
Helpful Report
Posted 5 years ago
A
Verified Buyer
“Excellent service.”
Helpful Report
Posted 5 years ago
H DAVIES
Verified Buyer
“Great price. Pole was very good quality, lovely matt black.”
Helpful Report
Posted 5 years ago
R PRESTON
Verified Buyer
“Everything - all in one package.”
Helpful Report
Posted 5 years ago
A
Verified Buyer
“Great pole - and enough rings to hold the large floor to ceiling curtains”
Helpful Report
Posted 5 years ago
D Milner
Verified Buyer
“Perfect would definitely buy again”
Helpful Report
Posted 5 years ago
N Clay
Verified Buyer
“Great quality and delivered on time.”
Helpful Report
Posted 5 years ago
J Singleton
Verified Buyer
“Very professional”
Helpful Report
Posted 5 years ago
M Gallant
Verified Buyer
“I recieved my order but the brackets and rings were missing. I've emailed you 3 times and no reply. Very disappointed, would not recommend you 😒”
Helpful Report
Posted 5 years ago
Hello Maxene, Thank you for reviewing us. We are sorry to hear about the issue described. Unfortunately, since we have received no communication from you regarding the loss of the items in your order, this matter has only been brought to our attention via this review. Had we received the email, or a phone call your order would have been resolved quickly. With your order being a bay window at 28mm, the brackets and rings are always posted separately, and I can see that we emailed this information to you prior to sending the order. Please contact us by phone and ask for Manny. This will be dealt with urgent attention. Kind regards, Sales team
Posted 5 years ago
V Sodhi
Verified Buyer
“They're like a neighborhood shop. Diligent customer service. So refreshing to have a company that cares about what they do.”
Helpful Report
Posted 5 years ago
A
Verified Buyer
“On the whole very pleased with the curtain pole we ordered. The colour and finish were just what we were looking for. My only issues were the holes drilled to join the two poles together were not properly centred so the two sides didn't quite line up. Also the screws used to lock the the pole just snapped when trying to tighten - poor quality)”
Helpful Report
Posted 5 years ago
Dear Anonymous, We are sorry to hear about this issue. If you can email us with an image of the poles not being aligned and also of the broken screw, let us help you resolve this quickly by sending a different double ended screw or even replace the poles. Kind regards, Sales team
Posted 5 years ago
A
Verified Buyer
“Easy to order and delivered very promptly. The poles were really well packaged. Will use Curtain Pole Store again.”
Helpful Report
Posted 5 years ago
Curtain Pole Store is rated 4.8 based on 3,647 reviews
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