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Curtain Pole Store Reviews

4.8 Rating 3,647 Reviews
95 %
of reviewers recommend Curtain Pole Store
4.8
Based on 3,647 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Curtain Pole Store Reviews

About Curtain Pole Store:

Curtain Pole Store is a family run online business bringing to you a diverse range of high quality, affordable curtain poles and accessories. We pride ourselves on offering you the best prices available online for your curtain poles.

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Email:

sales@curtainpolestore.co.uk

“Arrived promptly. Great quality. Excellent 👍”
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Posted 4 years ago
“The description was actually as described on the website. Very happy with the product.”
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Posted 4 years ago
“Fabulous product. Good value for money. Carefully packaged. Just what I wanted. Thrilled. Thankyou.”
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Posted 4 years ago
“Great quality poke.”
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Posted 4 years ago
“Beautiful oak curtain pole and lovely fittings. Arrived as promised. Excellent”
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Posted 4 years ago
“Excellent value for money”
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Posted 4 years ago
“Quick efficient service”
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Posted 4 years ago
“Very pleased with my purchase was so easy to order and arrived within a few days”
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Posted 4 years ago
“I cannot rate Curtain Pole Store highly enough. I have used them a couple of times. The first time, delivery was prompt and the quality was great. When I ordered my second purchase, the rings didn't match the pole, so I was contacted by customer service to double-check before sending. Then when our box was damaged and an item missing they couldn't have been more helpful. Fantastic brand.”
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Posted 4 years ago
“A good quality product, just as described. Quick delivery.”
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Posted 4 years ago
“great delivery experience and superb quality”
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Posted 4 years ago
“fine, no problems, good service.”
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Posted 4 years ago
“Polite, helpful and very much on the ball in regards to customer service.”
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Posted 4 years ago
“After ordering quite a substantial amount online I needed an extra connector and was told I had to order online. The postage was more than the item! I also asked if it was possible to make an exchange on a couple of the poles and was told it was my responsibility to pay for return postage. That is substantial on such a long package and disappointing when so many companies now offer free returns of exchanges. Great products but customer service not the best.”
Helpful Report
Posted 5 years ago
Dear Amanda, Thank you for your review. Yes, unfortunately as your order was a Speedy product, the return of the order is at the customers own cost, and we do not offer a collection service at a fee of £20 for this. The terms and conditions of returns is clear on the website. We would love to offer collection at a free cost, but however, as our products are over 1m in length this is not possible. Many other larger firms offer a free return as they do not supply long products at a weight of 5kg or over as we do. You were given to option to return your order and as you decided to keep this it was done so at your own decision. The connector was sent to you as the next working day delivery, and as you placed the order online without contacting us first about a free delivery option, this was processed and sent immediately. Kind regards, Sales team
Posted 4 years ago
“Good product and prompt delivery. Thank you.”
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Posted 5 years ago
“Fantastic service. We needed a 6ft pole for our new bifold doors and soo glad we chose Curtain pole Store. Very sturdy easy to fit & excellent delivery. Would recommend”
Curtain Pole Store 5 star review on 11th November 2021
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Posted 5 years ago
“Very efficient company with an easy to use and informative website. Poles well packed and therefore arrived in good condition.”
Curtain Pole Store 5 star review on 11th November 2021
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Posted 5 years ago
“Easy ordering and prompt delivery”
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Posted 5 years ago
“Quick service. Excellent quality”
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Posted 5 years ago
“Really pleased with the pole . Good quality and arrived quickly. 4 stars just because you can only communicate with customer service via email (no phone number) and also because of how much it cost me to send the first one back (nothing wrong with it, just wrong style for our room. Hard to tell online). I do understand that it is an expensive item to post - just bear in mind when ordering that returns are really expensive.”
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Posted 5 years ago
Curtain Pole Store is rated 4.8 based on 3,647 reviews