This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Within 5 Days
average delivery time
accurate and undamaged orders
How would you rate
Curtain Pole Store?
"The curtain pole and finials are just what we wanted,supper quality and well designed"
"Excellent communication and speedy delivery"
"We struggled to get the pole size we needed as it was bigger than most stores sold, glad we came across the curtain pole store as it had our sizes and we had various choices of pole endings and colours, really good quality too, will defo use/recommend x"
"Straight forward ordering and prompt delivery."
"From my order to delivery was first class service,as was the quality of the curtain pole,"
"Very prompt delivery and service"
"Excellent speed service. Couldn't be more please about the speed of the service and the quality of the goods."
"Excellent service. Arrived quickly. Really beautiful poles. Will definitely buy more and highly recommend."
"Sorry but not to happy one side will not pull back last bit sorry not rolls Royce
I could do better no kidding
"Good speedy service very happy with the quality of the pole I purchased"
"Web site & delivery service very efficient"
"Well packaged. Pole is lovely"
"Prompt delivery, well packaged.
I bought a wooden curtain pole - untreated so that I can wax it myself. It is of excellent quality, I am very pleased and I will be ordering more in future."
"Extremely pleased with the service, staff polite and very helpful. Delivery was prompt"
"Great looking curtain poles. Fast service and delivery. Brilliant price"
"I had a problem with my delivery where the courier managed to lose one of the three packages. Curtain Pole Store quickly resolved my problem by sending me a replacement pack. Excellent customer service."
"Excellent &fast delivery"
"Ordering, delivery and product all excellent. Even got a phone call with update on delivery time. Would highly recommend this company."
"Badly run company our order took 16 days to arrive instead of the 6 days advised after allot of emails and phone calls to a not very helpfull woman who couldn't even get my name right we where given a different product to the one originally ordered. I would NOT recommend anybody to this company!!!!!!!"
Hello Mrs Steel,
Thank you for taking the time to review us.
I can see from the records that you was contacted on two separate occasions to inform you of the delay. You did originally order a product that was out of stock and our website did inform you of this. We are sorry that you did not pick up on this when you placed the order.
Also, the courier had let us down with your order which is why we sent out an alternative (higher in price and quality) product to make up the bad service from the courier and to also not let you down yet again.
The sales team are here to help you and they did keep you and your husband informed at all times.
However, we still understand your frustration but also we did do our best to help the situation. Not all orders go through as perfectly as we would like due to other services letting us down.
For future reference please check the website for out of stock orders as the pre-order option is a good indication to inform you that a product is out of stock.
Curtain Pole Store
Posted 1 week ago
"A very helpful store, with very quick and accurate delivery. Very happy with the product.
"I am happy with my order and my delivery it came just in time on the day as I had the decorator in and he was able to put them up thank you"
"Good price and next day delivery"
"Prompt, efficient service. Ordered at 3.45 and delivery was next day as promised."