Curtain Pole Store Reviews

4.8 Rating 3,562 Reviews

95 %

of reviewers recommend Curtain Pole Store

4.8

Based on 3,562 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Curtain Pole Store:

Curtain Pole Store is a family run online business bringing to you a diverse range of high quality, affordable curtain poles and accessories. We pride ourselves on offering you the best prices available online for your curtain poles.

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Email:

sales@curtainpolestore.co.uk

Curtain Pole Store 5 star review on 31st August 2025

J Mason

Curtain Pole Store 5 star review on 7th May 2025

G Haycock

Anonymous

Anonymous // 01/01/2019

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“A very honest, well informed sales team who answered every question with patience and first class knowledge. I revisited a number of times to clarrify my understanding and to be sure of every detail, especially as I was ordering to a 'cut size'. There were also occasions when i messaged late afternoon re cut sizes to allow for finials; retuned answers shortly afterwards. The company obviously puts a great deal on customer care. Outstanding company from my experience. One work in progress- yes the middle finial I have modified ?”

Curtain Pole Store 5 star review on 27th May 2026

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Posted 3 months ago

“Deliveried very securely packaged (despite being over 3m long) so arrived in perfect condition. Good instructions and so easy to fix - and work perfectly.”

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Posted 9 hours ago

“Goods delivered were exactly as required and described, and arrived extremely well packed, intact and well within stated time scale”

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Posted 1 day ago

“Arrived on time with very good packaging!”

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Posted 2 days ago

“I ordered a frosted trumpet ended pole and got sent one without the frost on it was quite disappointing as that was the one I originally wanted and didn't have time to send it back”

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Posted 2 days ago

“The store had a good range of poles and track. It was easy to find what I wanted and to find product details on the web-site. Delivery was quite quick. The packaging was extremely good giving good protection for the fragile curtain tracks.”

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Posted 4 days ago

“Very clear and informative description of the curtain track with all the necessary details. Clear ordering procedure and swift efficient delivery. Have previously ordered from this company and would do so again. Excellent service.”

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Posted 6 days ago

“We brought these curtains poles and was blow away with the quality, yes they were more expensive than some others but it was so worth it. I would recommend this company for curtain poles. They delivered within a couple of days of ordering them online.”

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Posted 1 week ago

“Great service and delivery”

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Posted 1 week ago

“Came across your website while looking for a curtain pole that could adapt to our corner window and you had the ideal solution. Arrived on time and easy to fit. Really good.”

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Posted 1 week ago

“Ordered set of poles ahead of new window fitting to avoid having no curtains on street facing bedroom. Last minute delay in fitting, took the time we could see if suitable beyond 14 day returns period. Then found what we thought was a promotion was "End of Line" sale, so refused any return, even with penalty fees. Time consuming and clunky interaction - slow, as by emails only. If specified no return, would not have ordered. No phone number for any customer service either when ordering or to discuss. Will not use this company again.”

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Posted 1 week ago

Hi Jill, Thank you for your feedback. We are sorry that you were disappointed with the outcome of your return request, but we would like to clarify some important points for anyone reading this review. The order was purchased in advance of your new windows being installed. Unfortunately, we were not made aware of any potential suitability issue until after the stated return notification period had already passed. We completely understand that your window installation was subsequently delayed, but this was outside of our involvement and did not extend the return period for the products purchased from us. When you eventually contacted us, we responded promptly and tried to help establish whether the products you had purchased could still be used with your new windows. We were happy to look at the installation and bracket requirements with you rather than simply leaving you with products you could not use. Unfortunately, this option was not pursued. The products purchased were also from a discontinued/end-of-line range. Once remaining stock from these ranges has sold, we cannot necessarily accept products back into inventory outside the applicable return period. We would also like to clarify the comment regarding slow communication. Our customer service is provided primarily through email rather than telephone, which is clearly stated on our website. This allows us to keep an accurate written record of orders, measurements, product advice and returns. Although email may not be everyone's preferred method of communication, your enquiries were responded to promptly. We appreciate that you purchased the poles early because you wanted to be prepared for your new window installation. However, when products are purchased considerably in advance of fitting, we would always recommend checking them and confirming their suitability within the return period rather than waiting until the installation takes place. We are sorry that we could not agree to the return, but we did respond to your concerns and offered assistance to see whether the products could still be made suitable for your installation.

Posted 1 week ago

“Delivered within 4 days, well packaged, Wanted made to measure curtain rail, rings and fixings excellent quality, made to last Will purchase from Curtain Pole Store again and recommend it. Happy Customer 👍”

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Posted 1 week ago

“The brackets went up easily, the poles slotted in and the result is beautiful. The rings glide freely even with heavy curtains. Ordering was straightforward and delivery was swift and efficient”

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Posted 1 week ago

“Excellent product good quality at a very reasonable price Delivery prompt with excellent communication from the store regarding delivery”

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Posted 1 week ago

“Really good quick service,very pleased with the product”

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Posted 1 week ago

“Great quality. Look amazing”

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Posted 1 week ago

“Amazing service with stunning products. Instructions were very straight forward and the product itself is extremely robust and hard wearing.”

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Posted 2 weeks ago

“Items dispatched quickly and well packaged. Will use service again”

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Posted 2 weeks ago

“Great quality bought two poles after trying out one first . The second order they omitted some extra rings but this was soon rectified and came they arrived the very next day”

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Posted 2 weeks ago

“this is my 3rd purchase of the Stone poles - easy to put up and look good. speedy delivery.well packed. I buy regularly”

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Posted 2 weeks ago

“Good pricing and delivered on time.”

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Posted 2 weeks ago

Curtain Pole Store is rated 4.8 based on 3,562 reviews