Curtain Pole Store Reviews

4.8 Rating 2,951 Reviews

95 %

of reviewers recommend Curtain Pole Store

4.8

Based on 2,951 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Curtain Pole Store:

Curtain Pole Store is a family run online business bringing to you a diverse range of high quality, affordable curtain poles and accessories. We pride ourselves on offering you the best prices available online for your curtain poles.

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Phone:

0345 2577 900

Email:

sales@curtainpolestore.co.uk

Curtain Pole Store 5 star review on 8th November 2024

Curtain Pole Store 5 star review on 26th September 2024

T Bibb

Curtain Pole Store 5 star review on 19th September 2024

Curtain Pole Store 5 star review on 8th September 2024

Curtain Pole Store 5 star review on 16th August 2024

J Rose

Anonymous

Anonymous // 01/01/2019

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“Lovely curtain pole”

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Posted 8 months ago

“The pole is very small in diameter and looks cheap. Definitely not worth the money. Wish I had sent it back as found another after it had been put up.”

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Posted 8 months ago

Hello Christine, We are sorry to hear about this. The order you have placed with us is for one of our supreme range and had you communicated the issue to us by email we could have looked into the matter and offered an alternative product. Sometimes when a pole is installed it can look ugly against your interior. This is where we can help. We can advise you on which pole set will work against your room as this is important to get right before the purchase. If you wish to discuss this further, please email us. Kind regards, Sales team

Posted 8 months ago

“Happy with the curtain poles - seem good quality (although one bracket had a surface crack). Fitting instructions could have been clearer but went up OK in the end! Delivery was a bit odd - for such a large parcel I was expecting some warning so I could be in to intercept (quite a big thing to expect a neighbour to take in), but didn't get any communications about delivery, even an email to say it had been delivered! Unusual these days as you usually get about 6 emails for a single delivery!”

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Posted 8 months ago

Hello Fiona, Thank you for your feedback. The courier is texting customers with delivery information and if you use a landline number on the order form, this cannot be communicated. We are looking at sending tracking links via email which will be active soon. Kind regards, Sales team

Posted 8 months ago

“Very good quality and very easy to resemble the pole.”

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Posted 8 months ago

“Great variety of poles. Speedy delivery & classy curtain pole & finials - very impressed.”

Curtain Pole Store 5 star review on 2nd March 2024

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Posted 8 months ago

“Great curtain pole, good quality”

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Posted 8 months ago

“Superb service - fast delivery and the products were exactly as expected.”

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Posted 8 months ago

“Very pleased with our curtain pole which was delivered within a couple of days. The quality was excellent.”

Curtain Pole Store 5 star review on 27th February 2024

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Posted 8 months ago

“Good quality pole, well packaged, quick delivery. Just perfect. Thanks.”

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Posted 8 months ago

“Very quick delivery, well packaged and reasonable postage on the original sample I ordered to help make decisions.”

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Posted 8 months ago

“Easy to order on web site and delivery was as said so no complaints! Great all round. Thank you.”

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Posted 8 months ago

“Good quick service..”

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Posted 8 months ago

“Very prompt and efficient service, my items arrived in less than 24 hours, well packaged and exactly as described.”

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Posted 8 months ago

“Incredible service from this company. My pole was delivered almost before I had finished ordering it! The curtain pole and fittings were of very good quality and look great installed. Easy to fit. We were more than happy with every aspect of our order.”

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Posted 8 months ago

“Very well packaged and as described. Highly recommend. Straight f”

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Posted 9 months ago

“Very poor instructions and unusable pole. Very disappointed.”

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Posted 9 months ago

Hello Zoe, We are sorry to read this review. There has been no contact from you regarding a return of the item and we are surprised to read that the pole is unusable. The instructions provided in the kit does advise on how to fix and assemble the kit, but if there is any confusion, we are available to help. Please email us for more information. Kind regards, Sales team

Posted 8 months ago

“Great company and products.”

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Posted 9 months ago

“The pole and fixings were delivered swiftly and well-packaged. The quality seems very good. However the hole drilled in one of the brackets is at an angle, leaving a gap between the bracket and the metal plate/wall. This is not a huge problem and not visible when the curtains are in place, but it shouldn't have happened. That's the only complaint I have.”

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Posted 9 months ago

Dear Mike, We are sorry to hear about this issue from your review. An email about the issue would have been appreciated as a replacement bracket could have been organized for you. Please email us at sales@curtainpolestore.co.uk. Kind regards, Sales team

Posted 9 months ago

“Great quality, really fast delivery and exactly as promised”

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Posted 9 months ago

“Excellent service- really proactive advice and guidance. I would highly recommend”

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Posted 9 months ago

Curtain Pole Store is rated 4.8 based on 2,951 reviews