Curtain Pole Store Reviews

4.8 Rating 2,778 Reviews
95 %
of reviewers recommend Curtain Pole Store
4.8
Based on 2,778 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Curtain Pole Store Reviews

About Curtain Pole Store:

Curtain Pole Store is a family run online business bringing to you a diverse range of high quality, affordable curtain poles and accessories. We pride ourselves on offering you the best prices available online for your curtain poles.

Visit Website

Phone:

0345 2577 900

Email:

sales@curtainpolestore.co.uk

I am very pleased indeed with my curtain poles, and with the speed of delivery. The poles are high quality and look marvellous, and the colour samples that were sent to me were so helpful. The only reason I haven't given a 5-star rating is that 3 screws were missing from one of the boxes, but in the end that didn't matter as the joiner always has plenty of spares. (I did check my order through the see-through packaging, but didn't open the boxes until the joiner came to install the poles for me.) I would certainly recommend Curtain Pole Store and will certainly order from them again if and when I need new ones.
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Posted 3 years ago
Easy to order and very pleased to the curtain poles!
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Posted 3 years ago
Good quality poles .
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Posted 3 years ago
Not put them up yet
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Posted 3 years ago
All good thanks
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Posted 3 years ago
I bought a bay window curtain pole a few months ago. It looks great! I approached the team as I was really struggling to open/close the curtains without lots of tugging and coercion, and they were quick to respond with a solution. This was helpful to a point but I do find that the nylon insert in the passing rings tends to fall out (which means the ring comes off the pole) and two rings will often get caught up with each other - both of these mean having to climb up to replace/disentangle rings. I do love the pole and finials but it is quite frustrating :-(
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Posted 3 years ago
Good good good
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Posted 3 years ago
Good quality product delivered swiftly
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Posted 3 years ago
Lovely selection, slight damage (factory assume as well packed) but needed to use so put to wall side...otherwise would have 5
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Posted 3 years ago
Great product, strong blind and looks lovely. Would definitely order again. There was just a delay in dispatching but that was due to COVID.
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Posted 3 years ago
Nice pole but the final connection of two larger poles together is faulty.
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Posted 3 years ago
Dear Customer, Thank you for providing this review. You have been generous giving us a 4 star considering that you have an issue with the finial. May I ask that you contact us directly by email to provide an image of the faulty part. We take pride in our service to our customers and so we would like to offer you a replacement on the damaged part. You are not expected to make do with a damaged finial. I look forward to your response. Kind regards, Manny
Posted 3 years ago
Pole arrived as promised and as ordered. Only issue was the mounting brackets needs adjustment to get the pole level.
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Posted 3 years ago
I choose Curtain Pole Store because of their lovely colour collection, various finials & finishes. Prompt Order placed after my payment & delivered as promised.
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Posted 3 years ago
Hello, We have asked for this review to be investigated as your claims of emailing in and phoning us is false. We take pride in our company and would act quickly if you had an issue with your order. I will contact you directly regarding this matter. Kind regards, Manny
Posted 3 years ago
..................
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Posted 3 years ago
efficient and prompt delivery
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Posted 3 years ago
The service and delivery was very good and prompt. My only concern is that I ordered a 35mm wooden pole in French Grey and the paint chipped quite easily when it was installed, we also had ordered 28mm pole the same and that was perfect. I was wondering if we could get a touch up paint? Apart from this they look really good.
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Posted 3 years ago
Very helpful
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Posted 3 years ago
Has parts missing that were quickly replaced. No hassles
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Posted 3 years ago
Good customer service
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Posted 3 years ago
Good quality and good service
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Posted 3 years ago
Curtain Pole Store is rated 4.8 based on 2,778 reviews