Curtain Pole Store Reviews

4.8 Rating 3,125 Reviews

95 %

of reviewers recommend Curtain Pole Store

4.8

Based on 3,125 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Curtain Pole Store:

Curtain Pole Store is a family run online business bringing to you a diverse range of high quality, affordable curtain poles and accessories. We pride ourselves on offering you the best prices available online for your curtain poles.

Visit Website

Phone:

0345 2577 900

Email:

sales@curtainpolestore.co.uk

Curtain Pole Store 5 star review on 7th May 2025

G Haycock

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice pole but the final connection of two larger poles together is faulty.”

Helpful Report

Posted 4 years ago

Dear Customer, Thank you for providing this review. You have been generous giving us a 4 star considering that you have an issue with the finial. May I ask that you contact us directly by email to provide an image of the faulty part. We take pride in our service to our customers and so we would like to offer you a replacement on the damaged part. You are not expected to make do with a damaged finial. I look forward to your response. Kind regards, Manny

Posted 4 years ago

“Pole arrived as promised and as ordered. Only issue was the mounting brackets needs adjustment to get the pole level.”

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Posted 4 years ago

“I choose Curtain Pole Store because of their lovely colour collection, various finials & finishes. Prompt Order placed after my payment & delivered as promised.”

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Posted 4 years ago

Hello, We have asked for this review to be investigated as your claims of emailing in and phoning us is false. We take pride in our company and would act quickly if you had an issue with your order. I will contact you directly regarding this matter. Kind regards, Manny

Posted 4 years ago

“..................”

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Posted 4 years ago

“efficient and prompt delivery”

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Posted 4 years ago

“The service and delivery was very good and prompt. My only concern is that I ordered a 35mm wooden pole in French Grey and the paint chipped quite easily when it was installed, we also had ordered 28mm pole the same and that was perfect. I was wondering if we could get a touch up paint? Apart from this they look really good.”

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Posted 4 years ago

“Very helpful”

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Posted 4 years ago

“Has parts missing that were quickly replaced. No hassles”

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Posted 4 years ago

“Good customer service”

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Posted 4 years ago

“Good quality and good service”

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Posted 4 years ago

“Initially, my curtain rings arrived, but the curtain pole didn't. I emailed the office and got a very prompt response from Manny who resolved the issue straight away and 2 days later I had the curtain pole. He was very pleasant to deal with, resolved the matter immediately and made me feel like a valued customer. The product is of high quality and exactly what I needed. I would order from them again.”

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Posted 4 years ago

“Product and delivery fine. But how can delivery cost of £7.85 for a packet of 30 pole rings be justified?”

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Posted 4 years ago

“Arrived on time but there was a split in the pole.”

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Posted 4 years ago

“Curtain pole arrived without rings. Customer service was very good, although due to Bank Holiday it took a few days for rings to arrive. Pole and fittings are good quality.”

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Posted 4 years ago

“As described good delivery would recommend good choice of curtain poles.”

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Posted 4 years ago

“Excellent delivery time. Curtain poles are in excellent condition on arrival but boxes have been damaged at one end. Having said that I will be ordering more poles in the future. Many thanks”

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Posted 4 years ago

“Order was placed and delivered relatively quickly in view of current pandemic. However, I returned pole as for money paid the quality was not as expected.”

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Posted 4 years ago

“Swift responses to emails even in lock-down. Supportive returns policy even though real happy with the poles we decided to keep. We would suggest that they have more double-rod curtain poles though as we would like to drape a sheer voile behind the blackout curtains we like.”

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Posted 4 years ago

“Satisfactory service”

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Posted 4 years ago

“Good product range generally in stock and delivery was prompt, efficient and arrived complete (how many of us hate when an order arrives incomplete). Instructions were simple but clear. A smidge on the expensive side compared to some suppliers but I got what I wanted promptly. Great service.”

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Posted 4 years ago

Curtain Pole Store is rated 4.8 based on 3,125 reviews