Curtain Pole Store Reviews

4.8 Rating 3,307 Reviews

95 %

of reviewers recommend Curtain Pole Store

4.8

Based on 3,307 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Curtain Pole Store:

Curtain Pole Store is a family run online business bringing to you a diverse range of high quality, affordable curtain poles and accessories. We pride ourselves on offering you the best prices available online for your curtain poles.

Visit Website

Phone:

0345 2577 900

Email:

sales@curtainpolestore.co.uk

Curtain Pole Store 5 star review on 31st August 2025

J Mason

Curtain Pole Store 5 star review on 7th May 2025

G Haycock

Anonymous

Anonymous // 01/01/2019

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“A Quick service and very helpful when I needed to add afew extra items to my order but they still all came together. We had a slight problem , but only with the courier who made the delivery . One pckage was damaged but they left the items in a doorway with no communication at all. When we discovered a couple of broken brackets on fitting the poles, the company sent replacements when they saw the photos of the damage. A very good company. Thank you”

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Posted 3 months ago

“Extremely happy with quick service from your company, professional friendly emails, a reliable delivery courier and the product itself. Well done.”

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Posted 3 months ago

“Very good efficient service.”

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Posted 3 months ago

“Quality product delivered in very good packaging.”

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Posted 3 months ago

“The Delivery was prompt, good, the product looked good, but two of the poles were missing the packets of screws. We could overcome this with our own plugs and screws but have no double thread screws so could not screw two poles together. Have not been able to contact the supplier by phone, so a very disappointing finish.”

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Posted 3 months ago

Dear Lorraine, We are disappointed to see your review. Have you tried emailing us? Email is the most efficient form of contact for us, as we do not currently accept telephone calls. Please email sales@curtainpolestore.co.uk as soon as possible so we can help rectify this issue for you. Kind regards, Sales Team

Posted 3 months ago

“Arrived promptly and well packaged. It was just what I wanted.”

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Posted 3 months ago

“Excellant quick professional service. Delivery secured in a robust tube what more could you ask”

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Posted 3 months ago

“I meaured the existing rail = 225cm; I ordered a new rail = 225; The sleeve on the new rail stated =225; However the overall pole length was 235, so I had to cut off 10. I didn't check, but I suspect that the actual rail was 225 and the end caps added 10. This was not stated on the web site.”

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Posted 3 months ago

Hi Brian, Thank you for pointing this out. The track length is 225cm, and you are correct that this does not include the end caps. We will look into adding this information to the product page. Best regards, Curtain Pole Store

Posted 3 months ago

“Excellent product and service.”

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Posted 3 months ago

“One part of the order arrived unfit to use - Curtain pole covered in adhesive. Was told by customer service to try and clean it off. Explained that was not possible without damaging. Then agreed to replace it.”

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Posted 3 months ago

Dear Steven, We are truly sorry to see your review. The reason we initially suggested trying to clean the film off the curtain pole was because, in most cases, this resolves the issue. However, once you confirmed it could not be cleaned, we immediately offered a replacement, which was delivered to you quickly. We regret that your review was necessary, and we apologize if our attempt to confirm the issue via email was perceived as inappropriate. We certainly did not mean any harm and simply hoped to resolve the issue quickly for you, especially given your urgency to install the pole. Kind regards, Sales Team

Posted 3 months ago

“Great fast service and great quality product. Fits perfectly and looks lovely.”

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Posted 3 months ago

“Great colour. Easy to order and arrived when you said it would.”

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Posted 3 months ago

“Speedy service product was well packed and as advertised with delivery within two days”

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Posted 3 months ago

“Speedy delivery. Fantastic product easy to fit and looks amazing”

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Posted 3 months ago

“Fast helpful service kept me informed of options when out of stock”

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Posted 3 months ago

“Prompt service and good quality”

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Posted 3 months ago

“Item arrived promptly well packed and was of a high quality.”

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Posted 3 months ago

“About as good as curtain poles come - very straight and oak coloured - nuff said 😁”

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Posted 3 months ago

“The delivery was extremely prompt but when the delivery man rang my doorbell, I was unable to get to the door - due to my mobility problem - quckly enough before he left and drive off. Fortunately, he left the package outside my front door and I speedily took it indoors. The only criticism I have of the curtain pole is that the screws supplied to fix the three brackets to the wall could be larger as, in my case, the screws went into breezeblock and, despite using rawlplugs, the heavy weight of my curtains resulted in one of the brackets immediately coming away from the wall resulting in my builder having the redrill the holes holding the bracket to the wall and for him to use larger rawlplugs and larger screws to secure the bracket to the wall.”

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Posted 3 months ago

“Manny was firts class i wasnt really sure what i needed size wise but teh communication was excellent”

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Posted 3 months ago

Curtain Pole Store is rated 4.8 based on 3,307 reviews