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Curtain Pole Store Reviews

4.8 Rating 3,249 Reviews
95 %
of reviewers recommend Curtain Pole Store
4.8
Based on 3,249 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Curtain Pole Store Reviews

About Curtain Pole Store:

Curtain Pole Store is a family run online business bringing to you a diverse range of high quality, affordable curtain poles and accessories. We pride ourselves on offering you the best prices available online for your curtain poles.

Visit Website

Phone:

0345 2577 900

Email:

sales@curtainpolestore.co.uk

Good range, easy to order, well priced, well packed for delivery
Helpful Report
Posted 2 years ago
I wanted to order some longer Swish Supreme Glide wall brackets and an overlap set. I couldn't find these items on the site and the email reply I got said 'you are always willing to help - contact sales'. Which is what I did in the first place. You're closed now and it's a bank holiday weekend. If I knew that the longer brackets are not avaiIable, I could pack the shorter ones out. I cannot finish my customer's curtains without the track being fitted. I left phone numbers but no one called me back. Your phone number doesn't connect. Very disappointing and Uselss
Helpful Report
Posted 2 years ago
Dear Susan, We are sorry that you felt this review was needed. The phone number is not currently active as the office is being renovated but we are available by email always. We are closed during weekends and bank holidays but that does not mean we do not respond once we are back. With tracks, we are restricted by their components. If you cannot find what you are looking for on our website, it generally means we do not sell them. Having looked through the emails, we cannot find any communication from you asking for longer brackets. We would have persuaded you not to purchase the track had we known what you were looking for. Kind regards, Sales team
Posted 2 years ago
Entirely happy with both product and delivery service. Just need to find a fabric we like and make some curtains 😁
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Posted 2 years ago
Excellent timely service.
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Posted 2 years ago
Great quality product, fast delivery and good price
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Posted 2 years ago
Excellent range of poles, finials and fittings. Spoilt for choice! Very easy ordering system. Good quality items. Brackets and finials each individually packed. Excellent service throughout. Poles and accessories packaged well and delivered by polite, efficient people.
Helpful Report
Posted 2 years ago
Two weeks after ordering we have still not received the order
Helpful Report
Posted 2 years ago
Dear Mandy, A delivery was attempted by the courier on the 9th of August and your order was placed with us over the weekend. You must not have been at home during this delivery attempt hence why you had no order. However, the courier should have delivered the following day if you had rescheduled this. From what we can see, you have already emailed in regarding this issue and we have worked hard to resolve this for you. We were only notified of your non-delivery a week after it had been dispatched. Had we known earlier we could have resolved this sooner and avoided you from writing this review. We are sorry that your order was not received but the courier did try to deliver and we have managed to get the order to you. Kind regards, Sales team
Posted 2 years ago
Good choice competitive prices good quality packaging excellent and quick delivery cant fault them
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Posted 2 years ago
Amazing service good quality product next day delivery very good helpful delivery person excellent quality true colour
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Posted 2 years ago
Ordered 2 sets of curtain poles. Delivery was prompt. They were well packaged. They are perfect, excellent quality.
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Posted 2 years ago
Excellent customer service in delivering within a very short time frame!
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Posted 2 years ago
Great service
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Posted 2 years ago
Brilliant product thanks
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Posted 2 years ago
Great quality
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Posted 2 years ago
Brilliant service
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Posted 2 years ago
Ordering was very easy - good choice of poles and reasonable price. Order was processed very quickly. However, courier let you down. 2 hours after the latest time stated - no apologies or updates.
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Posted 2 years ago
Good range of products. Delivery was fairly quick and wrapped well for protection. One glass finial was slightly damaged - shards within the bubble wrap, so must have happened prior to transit. It's now hidden at the back of the installed pole.
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Posted 2 years ago
Good quality product delivered on time
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Posted 2 years ago
Love the curtain poles, thanks
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Posted 2 years ago
Excellent pole and excellent service
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Posted 2 years ago
Curtain Pole Store is rated 4.8 based on 3,249 reviews