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Curtain Pole Store Reviews

4.8 Rating 3,636 Reviews
95 %
of reviewers recommend Curtain Pole Store
Company Reviews Product Reviews
13
 Metrics Info
4.8
Based on 3,636 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Curtain Pole Store Reviews

About Curtain Pole Store:

Curtain Pole Store is a family run online business bringing to you a diverse range of high quality, affordable curtain poles and accessories. We pride ourselves on offering you the best prices available online for your curtain poles.

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Email:

sales@curtainpolestore.co.uk

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R Barnett
Verified Buyer
“I am happy with the pole now that it has been attached. However, it is disappointing to have to unscrew the brackets when the curtain needs to be removed to be cleaned, and shain when it needs to be put back up. Maybe I am missing something but that was my feeling.”
Helpful Report
Posted 2 years ago
D Woods
Verified Buyer
“not helpfull been sent curtain pole one of the brackets did not fit it was made for a smaller size the pole would not go in I tried to contact them by telephone but got a recorded message saying send e-mail.I sent an e-mail and got a reply saying send proof to make a claim as though I was wrong also I had offered to send the wrong one back as it is no use to me. got nowhere just used two that did fit one each end will not bother with the supporting bracket I also sent the the batch number as requested but heard nothig from them”
Helpful Report
Posted 2 years ago
Hi Dennis, Thank you for your email. We have been waiting for an image to help us see the issue as this is required to support any claim made against an order that is faulty/damaged. You did advise you will provide this and to now see this review has confused us because a replacement can be sent but after we can see the supporting image. Please can you kindly supply this as soon as possible so we can help get this issue fixed for you. We work at a faster rate by email and so can offer a better support network. Phone calls do not always offer this as (with your case) we require images to help get problems resolved at a faster rate. Kind regards, Sales team
Posted 2 years ago
D Waine
Verified Buyer
“Great Service and fast delivery”
Helpful Report
Posted 2 years ago
P Guy
Verified Buyer
“I ordered a satin chrome pole to match with an existing rail in my hallway. This product was a much heavier, better quality item with great, adjustable mounting brackets. I also like the nylon lined runners/rings which run smoothly over the rail.”
Helpful Report
Posted 2 years ago
N Dempster
Verified Buyer
“quick delivery and a great quality curtain pole.”
Helpful Report
Posted 2 years ago
C Hockley
Verified Buyer
“Excellent quality product and responded well to some constructive feedback we gave on their delivery information which was misleading.”
Helpful Report
Posted 2 years ago
A
Verified Buyer
“Should of been easy It wasn’t”
Helpful Report
Posted 2 years ago
L Butler
Verified Buyer
“My order arrived quickly and the pole looks amazing”
Helpful Report
Posted 2 years ago
A
Verified Buyer
“Excellent range and swift delivery. Thank you.”
Helpful Report
Posted 2 years ago
A
Verified Buyer
“Contacted for information on a technical question and had a immediate answer. very happy with the product and appears very sturdy.”
Helpful Report
Posted 2 years ago
L Reilly
Verified Buyer
“Fantastic quality ,way above anything available in stores and exceeded our expectations.Help and advice was readily given at all times,(thank you Tom and Manny),highly recommended company and products.”
Helpful Report
Posted 2 years ago
E Feller
Verified Buyer
“Excellent service. Rang me within 5 hours of ordering to double check on my request (it wasn’t straightforward!). Arrived well within their timings given. Great quality and up - big thanks - chose a auk based business with intent and it was a winner”
Helpful Report
Posted 2 years ago
A
Verified Buyer
“Great choice and service, quick delivery”
Helpful Report
Posted 2 years ago
L Travis
Verified Buyer
“The poles are absolutely beautiful and really good quality. I received a text to say they had been dispatched, the following day an email asking for a review of the poles. They hadn't even arrived. 2 days later turns out had been delivered to a neighbour as we were out and no card put through our letter box to let us know. They said the delivery driver was rude and just wanted to leave them with someone. So all in all the poles highly recommend, the delivery service needs to be looked at.”
Helpful Report
Posted 2 years ago
D Munn
Verified Buyer
“Very pleased, great curtain pole, easy to fit.”
Helpful Report
Posted 2 years ago
A
Verified Buyer
“More than pleased with my curtain pole and finials. The site was easy to use delivery quick and excellent service for any problems. Would definately recommend this company.”
Helpful Report
Posted 2 years ago
A
Verified Buyer
“Had to buy poles for tricky spot in bay window and received personal advice online which was really useful with no pressure to buy the most expensive range. Products arrived timely, great quality.”
Helpful Report
Posted 2 years ago
M Dainter
Verified Buyer
“Fast, professional adn friendly service and products are high quality”
Helpful Report
Posted 2 years ago
S Montgomery
Verified Buyer
“Prompt delivery pleased with quality”
Helpful Report
Posted 2 years ago
A
Verified Buyer
“Lovely curtain pole - the first one was damaged by their courier but i rang them and they sent a new pole out straight away”
Helpful Report
Posted 2 years ago
Curtain Pole Store is rated 4.8 based on 3,636 reviews
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