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Curtain Pole Store Reviews

4.8 Rating 3,370 Reviews
95 %
of reviewers recommend Curtain Pole Store
4.8
Based on 3,370 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read Curtain Pole Store Reviews

About Curtain Pole Store:

Curtain Pole Store is a family run online business bringing to you a diverse range of high quality, affordable curtain poles and accessories. We pride ourselves on offering you the best prices available online for your curtain poles.

Visit Website

Phone:

0345 2577 900

Email:

sales@curtainpolestore.co.uk

Love this curtain pole! It’s the 3rd one I have bought from this company. The colour is perfect for my bedroom. Would totally recommend!!
Helpful Report
Posted 1 day ago
So happy with my purchase. And even better when the colour matched with my walls perfectly
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Posted 2 days ago
Very good communications. Very happy with my pole. Would definitely buy from this company again. Website is really good to browse with good pictures & samples available.
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Posted 4 days ago
I still haven’t put them on but they look lovely . Thank you .
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Posted 5 days ago
I recently purchased a curtain pole from you and arranged for a tradesperson to install it, only to discover that it is faulty. The pre-drilled holes in the pole were not centred correctly, which has resulted in the finials sitting out of alignment by a lot! Given the amount I have paid for both the pole itself and the cost of professional installation, I find it completely unacceptable to be left with a finished result that looks substandard.
Helpful Report
Posted 5 days ago
Dear Rachel, I am writing regarding the review you recently posted concerning the faulty curtain pole you received. We pride ourselves on the quality of our products and our efficiency in resolving issues. We regret that you chose to post a negative review before contacting us directly, as we would have acted immediately to provide a solution had we been made aware of the defect. Could you please reach out to us via email at sales@curtainpolestore.co.uk so we can discuss this further? We would like to resolve this for you as quickly as possible, including the possibility of a prompt replacement. Best regards, Manny
Posted 5 days ago
Poor value for money I ordered the 5 sided bay window pole. The curtain doesn’t stay in place at the ends as there are no full rings at each end to hold it in place (despite reassurance from the company that it would). Today one of the plastic inserts that go inside the rings to help it slide around the pole has fallen off. We only fitted it a couple of weeks ago !
Helpful Report
Posted 1 week ago
Dear Victoria, Thank you for your review regarding your recent order. In response to your comments, if the large ball finials were installed correctly, they should prevent the rings from falling off the ends of the pole. Regarding the plastic inserts, these typically only become detached if the kit is used for a tall window, which is a use case we advise against in our product description. For optimal performance, we recommend lifting and easing the curtains across the pole rather than pulling them downward, as dragging can affect the movement of the rings. It appears these issues may be related to the installation or operation of the product. To help us resolve this for you, please provide further information or photos of the setup. Best regards, Curtain Pole Store
Posted 5 days ago
Product delivered quickly and performed as promised
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Posted 1 week ago
The curtain pole purchase, delivery and quality were pretty much everything I hoped it would be. I know it's only a curtain pole but it has actually finished the room off perfectly. The only minor improvement they could make would be to make the jointing piece maybe 2 inch longer.
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Posted 1 week ago
The item I purchased is of high quality, description was spot on. Delivery was quick & comunication good. Would recommend people to use this store. Thank you
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Posted 1 week ago
High quality and items delivered as described.
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Posted 1 week ago
Very helpful and double checked that my order was correct. Excellent value.
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Posted 2 weeks ago
The curtain rings arrived as ordered. Appreciated your request to check ring dimensions prior to despatch to void disappointment.
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Posted 2 weeks ago
We needed a made to measure curtain track - these guys had the right product at a good price. Very happy. Only problem was that the fitting instructions sent were for different brackets, but easy to look up correct instructions on line.
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Posted 3 weeks ago
Speedy delivery and quality product
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Posted 3 weeks ago
Lovely elegant pole
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Posted 3 weeks ago
Great quality tracks at very acceptable price. Rapid dispatch and extremely well packaged.
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Posted 1 month ago
Good quality, as described arrived in good time
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Posted 1 month ago
Great service
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Posted 1 month ago
Very happy with our new pole, arrived very quickly,great service.
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Posted 1 month ago
Excellent service, good quality curtain rail.
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Posted 1 month ago
Curtain Pole Store is rated 4.8 based on 3,370 reviews