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Curtain Pole Store Reviews

4.8 Rating 3,183 Reviews
95 %
of reviewers recommend Curtain Pole Store
4.8
Based on 3,183 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Curtain Pole Store Reviews

About Curtain Pole Store:

Curtain Pole Store is a family run online business bringing to you a diverse range of high quality, affordable curtain poles and accessories. We pride ourselves on offering you the best prices available online for your curtain poles.

Visit Website

Phone:

0345 2577 900

Email:

sales@curtainpolestore.co.uk

Excellent delivery time. Curtain poles are in excellent condition on arrival but boxes have been damaged at one end. Having said that I will be ordering more poles in the future. Many thanks
Helpful Report
Posted 5 years ago
Order was placed and delivered relatively quickly in view of current pandemic. However, I returned pole as for money paid the quality was not as expected.
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Posted 5 years ago
Swift responses to emails even in lock-down. Supportive returns policy even though real happy with the poles we decided to keep. We would suggest that they have more double-rod curtain poles though as we would like to drape a sheer voile behind the blackout curtains we like.
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Posted 5 years ago
Satisfactory service
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Posted 5 years ago
Good product range generally in stock and delivery was prompt, efficient and arrived complete (how many of us hate when an order arrives incomplete). Instructions were simple but clear. A smidge on the expensive side compared to some suppliers but I got what I wanted promptly. Great service.
Helpful Report
Posted 5 years ago
Ordering was straightforward but when it was delivered it was the wrong pole. I had ordered a single 300 cm and it arrived as two pieces which was useless to me. When I telephoned them the lady I spoke to sorted this problem straight away and arranged for delivery of the correct pole the following day. Excellent service. I now have this in place and am very pleased with both the look of it and the quality.
Helpful Report
Posted 5 years ago
Prompt delivery, nice and simple design. One came slightly dented at tone ond, but it doesn't really matter when you put the end pieces on.
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Posted 5 years ago
My initial purchased was warped, however customer service was excellent in helping me get a new one! ..albeit weeks later due to Covid!!
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Posted 5 years ago
Good communications and variety of poles but as expensive as other companies
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Posted 5 years ago
Despite the difficult times we're engaged in the curtain track has arrived Unfortunately it was later than originally scheduled and the email advising of delays was not received.
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Posted 5 years ago
The curtain poles are as expected and arrived promptly. I was slightly surprised that the brackets supplied did not come with fixing screws.
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Posted 5 years ago
Excellent service
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Posted 5 years ago
Great pole but didn’t need the rings. There was no option for my particular choice of pole to be purchased without the rings. Why?
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Posted 5 years ago
Pleased with quality of poles and they arrived in good time.
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Posted 5 years ago
good products, got upgraded due to shortage of "standard poles". fast delivery
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Posted 5 years ago
Good colour, packed perfectly, arrived on time in fact a little early, would I recommend it yes
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Posted 5 years ago
Thanks for the prompt supply of the product. Every thing was as seen on line
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Posted 5 years ago
Poles are excellent and this would have been a five star review except that they did not arrive overnight as stated. I think this was possibly the fault of the carrier and when I contacted Curtain Pole Store I got a quick response that they would check and let me know asap.
Helpful Report
Posted 5 years ago
Easy to navigate website. Lots of great looking curtain poles and delighted to find a supplier of a pole long enough to span our bifolding doors. Looks a nice quality now it's arrived too. Only downside was they notified me of a week delay in delivery after purchase when I had deliberately waited to order so as to align with their dates. I said warn me of new delivery options so we can agree when I can be in, but they didnt. Fortunately I was actually in that day, but missing deliveries is really irritating so they could do with upping their communications on this front.
Helpful Report
Posted 5 years ago
Great prices and very quick delivery. Let down by their courier who damaged the poles - resolved quickly though.
Helpful Report
Posted 5 years ago
Curtain Pole Store is rated 4.8 based on 3,183 reviews